• As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 10 888 or visit the nearest IDFC FIRST Bank branch for further queries.

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Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts the customer first. We are constantly working on ways to serve you better, which is why we provide you with multiple channels to get the support you need.

You can reach out to us by:


To know more about the services related queries visit our FAQs page

If you are making a query for the first time, you can also reach out via our assisted channels

In case you are dissatisfied with the above channels and would like to escalate an open query, you can contact the Nodal officers below

Nodal officer

Nodal Officer

Principal Nodal Officer

Principal Nodal Officer

If you are not a customer, or have an issue that is not related to any of our products or services, click here

Please note that we can only commit to a turnaround time if you use one of the channels mentioned above.