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Understanding Video KYC for Digital Account Verification

Know Your Customer (KYC) is a mandatory verification process for opening a bank account. This process has traditionally required customers to submit several documents physically at a financial institution. Thanks to digital technology, you can verify your identity and adhere to government regulations minus the paperwork. Video KYC is the latest method of authenticating users digitally. With this KYC method you can now complete the process wherever you are with enhanced accuracy and security.Read More

IDFC FIRST Bank employs a digital sign-up process for customers, helping them open a bank account quickly, without having to physically visit a bank. Through video KYC, you can verify your details over a video call with the banking personnel.Read Less

Steps to be completed after opening your account

Once these steps are completed, you can start earning monthly interest credit to your savings account, unlike the standard quarterly interest credit. This monthly interest compounds to give you more returns than ordinary banks.

How to open a bank account with Video KYC?

IDFC FIRST Bank customers can enjoy a quick video KYC process for opening their online savings account. When a savings account is opened online, customers are sent a user-specific video KYC link and the Bank’s representative completes the KYC on the video call. The bank has strict controls in place to ensure security of customer data, in line with regulations. Follow this stepwise procedure to open a IDFC FIRST Bank account with your Aadhaar card.

Visit our savings account opening page and enter your details

  • Click here to get to our savings account opening page.
  • Next, enter your mobile number, email address, PAN number, and Aadhaar number.
  • Enter the One-Time Password (OTP) sent to your Aadhaar-linked phone number and click on ‘Verify Aadhaar’.
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Enter your address

In this step, you need to enter your communication address. If this address is the same as your Aadhaar address and is serviceable, our system will automatically assign your nearest IDFC FIRST Bank branch to your account. The bank will send your welcome kit to the address that you provide.

Notification for consent

On clicking the checkbox, you will see a pop-up of the various services offered to you by IDFC FIRST Bank. You can either choose to ‘Proceed with your Aadhaar address’ or ‘Provide an alternate address’.

  • If your address is different from your Aadhaar address, note that you can always provide a self-declared address to us. You need to ensure the serviceability of your address’s pin code. In case you provide an unserviceable address, the site will request you to provide an alternate address.

Enter your professional and personal details

This section requires you to enter your professional and personal details such as your occupation, source of income, your gross annual income, the name of your company, and your mother’s full name.

Choose the product type

You can choose a savings account with an average monthly balance of ₹ 10,000 or ₹25,000, depending on the variant. All the features of both these types of savings accounts are enlisted on our site.

Check the terms and conditions and proceed

Read the required terms and conditions again and click on ‘Proceed to Open Account’.

  • Once you have completed all these steps, you will see the ‘Congratulations’ page with the summary of your account. This includes your name, customer ID, account number, branch, and IFSC code.
Visit our savings account opening page and enter your details

Visit our savings account opening page and enter your details

  • Click here to get to our savings account opening page.
  • Next, enter your mobile number, email address, PAN number, and Aadhaar number.
  • Enter the One-Time Password (OTP) sent to your Aadhaar-linked phone number and click on ‘Verify Aadhaar’.
Enter your address

Enter your address

In this step, you need to enter your communication address. If this address is the same as your Aadhaar address and is serviceable, our system will automatically assign your nearest IDFC FIRST Bank branch to your account. The bank will send your welcome kit to the address that you provide.

Notification for consent

Notification for consent

On clicking the checkbox, you will see a pop-up of the various services offered to you by IDFC FIRST Bank. You can either choose to ‘Proceed with your Aadhaar address’ or ‘Provide an alternate address’.

  • If your address is different from your Aadhaar address, note that you can always provide a self-declared address to us. You need to ensure the serviceability of your address’s pin code. In case you provide an unserviceable address, the site will request you to provide an alternate address.
Enter your professional and personal details

Enter your professional and personal details

This section requires you to enter your professional and personal details such as your occupation, source of income, your gross annual income, the name of your company, and your mother’s full name.

Choose the product type

Choose the product type

You can choose a savings account with an average monthly balance of ₹ 10,000 or ₹25,000, depending on the variant. All the features of both these types of savings accounts are enlisted on our site.

Check the terms and conditions and proceed

Check the terms and conditions and proceed

Read the required terms and conditions again and click on ‘Proceed to Open Account’.

  • Once you have completed all these steps, you will see the ‘Congratulations’ page with the summary of your account. This includes your name, customer ID, account number, branch, and IFSC code.

  

Benefits of Opening an Account through Video KYC

The benefits of opening an account through video KYC include:

FREQUENTLY ASKED QUESTIONS

What does KYC stand for?

KYC stands for Know Your Customer. It is a mandatory process laid down by the Reserve Bank of India (RBI) for customer verification before opening a bank account.

KYC helps in removing the following limitations as per RBI Guidelines

  1. The aggregate balance of all the deposit accounts of the customer shall not exceed rupees one lakh. In case, the balance exceeds the threshold, the account shall cease to be operational, till due-diligence is completed.
  2. The aggregate of all credits in a financial year, in all the deposit accounts taken together, shall not exceed rupees two lakh
Why do we need to verify KYC?

KYC enables financial institutions to verify the identify of customers and ensure that they are who they say they are. You must verify your details and documents via KYC to enjoy banking services. In India, all banks are required to conduct KYC prior to opening a bank account.

What is V-CIP in KYC?

V-CIP refers to the Video Customer Identification Process. It is a digital, paperless, self-assisted process carried out online for the customers' convenience.

What do you need during video KYC?
  • A smartphone with stable mobile network connectivity
  • A blank white sheet of paper and a black or blue pen
  • Original PAN Card
  • Presence in India
  • Google Chrome browser
What information is captured during video KYC?

The live video KYC process records the following information:

  1. Aadhaar verification using OTP
  2. Your photo
  3. Your signature
  4. PAN card
  5. Live location and confirmation of physical presence in India (based on geo-location verification)
What can lead to rejection of video KYC?

Video KYC can be rejected due to various reasons such as low video quality, interrupted connection, verification failure etc. In case your video KYC is rejected, you can always come back and try again.

More FAQs