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Notifications

  • As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 10 888 or visit the nearest IDFC FIRST Bank branch for further queries.

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Grievance Redressal

Grievance Redressal
  • Grievance Redressal Policy
  • Grievance Form
  • Grievance Redressal Mechanism and Turnaround Time (TAT)
  • Internal Ombudsman Scheme
  • Complaint Analysis FY 2023 – 24
  • NPCI
  • DeMat Escalation Matrix
  • Ultracash-UPI TPAP
  • Senior Management Contact Details