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Notifications

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  • Home Loans, now at 6.90% p.a.

    Unlimited benefits with a start-to-finish digital process with IDFC First Bank Home Loans

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  • One FASTag, three payments:Toll, fuel and parking

    The only FASTag with triple benefits

Point of Sale Solutions

Digital payments are what your customers prefer. Give your business the convenience of a easy to use, secure, contactless payment solution.Read More

Point of Sale is the easiest way to accept all domestic and international credit cards, debit cards & prepaid cards. Also helps you with easy reconciliation of payments.Read Less

Benefits

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    We are happy to offer you the following payment solution:

    • Android, GPRS & PSTN Terminals Available
    • EMI acceptance
    • Integration Facility
    • QR on POS
    • Dedicated customer Service Desk
    • Quick Installation and Onsite Training
    • Accept all Major Credit/Debit/Prepaid Cards
    • Tap and Pay facility available
    • Early Morning Settlement
    • Competitive Pricing
    • Free transaction statement


    We also provide a host of current account options to choose from to compliment your business needs.

    Some of the Salient features of  Freedom Current account are: 

    • Free cash deposit up to ₹30 lakhs per month
    • Free funds transfer across NEFT / RTGS / IMPS
    • Free bulk uploads, UPI QR & Virtual Account
    • Free setups & Nil AMC for Payment Gateway & POS
    • Free Signature Debit Card with unlimited ATM transactions

Customer Support

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    If you already are a IDFC FIRST Bank POS's merchant, you may please raise your request on the following touch points, please mention MID and TID of the Terminal(s)

    For Fiserv/First Data Terminal

    • Call the toll free number: 1800 266 6547 OR Call the landline number : 022 41634163

    OR

    • Email : idfcfirstbankmerchantcare@fiserv.com

    For Pinelabs Terminal

    • Call the landline number : 0120 4033600

    OR

    • Email : idfc.support@pinelabs.com

    If you do not have a IDFC FIRST Bank POS terminal please click on the button below to apply for POS:

Terms & Conditions

Terms and Conditions

View Terms & Conditions

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Points to Remember

 

1. Never swipe your own card or relative’s card on IDFC FIRST Bank POS terminal.

This will a violation of the Merchant Acquiring Agreement signed. And in such scenario, the Bank reserves the right to withdraw POS services. For such transactions, the settlement will be kept on hold for a minimum of 150 days and also you will have to bear the cost of reversal of the txn amount back to the Card.

2. Retain the charge slip for 180 days until the chargeback period is over.

Can take a Photo copy of charge slip, to retain the details owing to less lifetime of thermally printed charge slip. Without a Charge slip, Merchant Claim will become weaker and the transaction will be put on hold for a minimum of 135 days and up to 540 days

 

Do’s and Dont’s

What are the Do’s and Dont's of using a Counter Top Terminal?

Do's

Don’t's

 

  1. Settle the batch on your POS terminal daily.
  2. Retain the merchant copy of the charge slip and the invoice of the Transaction for at least one year after the sale to settle any future disputes.
  3. Obtain Id proof of the customer for high value transactions.
  4. Accept payment only for the Goods and Services delivered to the cardholder for a commercial transaction
  5. Accept payments for Memberships upto 1 year only.
  6. Ensure that the Transaction value on Charge slip matches the Invoice value. There should be only one card transaction against one invoice.
  7. Keep the Customer's Card Information secure.
  8. Ensure that the POS machine is maintained in good condition
  9. Check for card Security features for any anomaly in Bank name, Visa/Mastercard/Rupay Logo.
  10. Compare the card number & name printed on the charge slip with that on the card.
  11. Return the card and customer copy of the charge slip to the customer.
  12. For all International/High Value card transactions, it is recommended that the merchant compare the signature on the card to the signature on the ID proof. Also check whether the nationality as per ID proof matches with Issuing bank country.
  13. Always note down the customer’s address and contact details for future reference.
  14. Keep appropriate stock of Paper Roll.

 

  1. Do not Provide cash against the credit cards.
  2. Do not swipe your own card or relative’s card on IDFC FIRST Bank POS terminal
  3. Do not collect any surcharge/ convenience fees from the cardholder for POS transactions.
  4. Do not Split the amounts and swipe multiple times for a single transaction.
  5. Do Not use Paper Rolls of any other bank/entity.
  6. Do Not store or disclose the card details of the customer to any other third party.
  7. Do Not indulge in any Fraudulent/Illegal activity.
  8. Do Not Accept any card without Logo of the Bank/Visa/Mastercard/Rupay or with expired validity.
  9. Do not Alter or tamper with the POS device.
  10. Do not Handover the EDC machine to the card holder, unless the terminal asks for a PIN to be entered.

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