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Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
Enjoy Zero Charges on All Commonly Used Savings Account Services
Open Account NowEnjoy Zero Mark-up on Forex Transactions on your FIRST WOW! Credit Card
Apply NowGet the assured, FD-backed FIRST Ea₹n Credit Card
Apply NowCashless purchases is the way ahead!
Opt for our extensive online payment options with
IDFC FIRST Bank Point of Sale Solutions
Cashless purchases is the way ahead!
Opt for our extensive online payment options with IDFC FIRST Bank Point of Sale Solutions
Digital payments are what your customers prefer. Give your business the convenience of a easy to use, secure, contactless payment solution.Read More
Point of Sale is the easiest way to accept all domestic and international credit cards, debit cards & prepaid cards. Also helps you with easy reconciliation of payments.Read Less
Benefits
We are happy to offer you the following payment solution:
We also provide a host of current account options to choose from to compliment your business needs.
Some of the Salient features of Freedom Current account are:
Customer Support
If you already are a IDFC FIRST Bank POS's merchant, you may please raise your request on the following touch points, please mention MID and TID of the Terminal(s)
For Fiserv/First Data Terminal
• Call the toll free number: 1800 266 6547, 18002035435
OR
• Email : idfcfirstbankmerchantcare@fiserv.com
For Pinelabs Terminal
• Call the landline number : 0120 4033600
OR
• Email : idfc.support@pinelabs.com
If you do not have a IDFC FIRST Bank POS terminal please click on the button below to apply for POS:
1. Never swipe your own card or relative’s card on IDFC FIRST Bank POS terminal.
This will a violation of the Merchant Acquiring Agreement signed. And in such scenario, the Bank reserves the right to withdraw POS services. For such transactions, the settlement will be kept on hold for a minimum of 150 days and also you will have to bear the cost of reversal of the txn amount back to the Card.
2. Retain the charge slip for 180 days until the chargeback period is over.
Can take a Photo copy of charge slip, to retain the details owing to less lifetime of thermally printed charge slip. Without a Charge slip, Merchant Claim will become weaker and the transaction will be put on hold for a minimum of 135 days and up to 540 days
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