Lifetime FREE Credit Card with 10X rewards
12th November 2024
Good service
12th November 2024
Thank You so Much! I had an issue and have confusion regarding my CIBIL report. it's impressive that my problem solved within 24 Hours. Thank You so much.
12th November 2024
Thank you IDFC FIRST BANK TEAM for your consideration
12th November 2024
Representatives of this bank are helpful and knowledgeable.
12th November 2024
GOOD SUPPORTING AND QUIKLY SLOVE MY PROBLEM
12th November 2024
Ms Vandana is very very proactive and solved my query in fraction of seconds, this is customer delight…. Amazed to be part of IDFC
12th November 2024
I have a great experience with Bank
12th November 2024
Great Service By The Best Bank all over the world. Need improvement in Zero Balance a/c, Salary A/c and More Reliable and Hassle free Service & Consultation for Terms and Conditions
12th November 2024
IDFC Bank has really taken the retail banking in India to next level. I started banking with them with a credit card, which offers top notch benefits to its customers. When I found about its savings account benefits, I immediately got one created with the bank. Really thank the bank and its employees for providing super duper hit services. Hope my relationship with the bank continues for lifetime.
12th November 2024
Super
8th November 2024
THANK YOU IDFC TEAM. I VISITED TO CONFIRM MY PERSONAL LOAN BOUNCE CHARGES Mrs Sonali excellent assistant she also clearify my queries and doubts about the new charges I will the definitely recommend to your bank my all friends and family. THANK YOU DEAR SONALI
8th November 2024
Very good net banking
8th November 2024
IDFC first Bank provides excellent services and is a safe bank to use. Also, representatives of this bank are helpful and knowledgeable.
8th November 2024
I can say that now I am a proud owner of IDFC first. I had earlier owned 30 years back, cards like Grindlays and standard bank including many of national bank cards. This bank’s card and account will have more facilities compared to so many others.My sincere thanks to one and all to make me a partner of your valuable bank. CNREDDY,M.S.(PR), M.C.A.B.Sc,LL.B,LL.M(CON-ADM),P.G.Dip.in A.D.R(NALSAR).Hyderabad-500007.
15th October 2024
Dear Team, I visited to confirm my personal loan foreclosure and Mrs. Megha M provided excellent assistance. She also clarified my queries and doubts about the new services available . I will definitely recommend your bank to my friends and family . Thank you. Indu Karanth
03rd October 2024
Dear Manoj I would like appreciate the excellent level of service provided by you and Mr Somnath (teller) and Mr Basavaraj ( branch manager), Pimpri branch, Pune. These gentlemen were very understanding and ensured my cheque book was handed over to me in the shortest possible time. Thank you for all your help.
22nd September 2024
Hello Team, As a very pleased customer, I am delighted to provide feedback. Nilutpal assisted me.May God bless him. He genuinely answered my questions regarding my two credit cards 💳. I am very happy. He made my day. Thank you. Najma Feroz Khan
18th September 2024
Dear IDFC Bank Credit Card Support Team, I am pleased to inform you that Mr. Banerjee has been incredibly helpful in resolving the matter. He listened to my concerns with empathy, clarified everything, and assured me that appropriate action would be taken. His professionalism and dedication to addressing this sensitive issue have provided me and my family with much-needed relief. I would like to express my gratitude for his efforts and his role in bringing clarity and resolution to this situation. Thank you for your support, and a special thanks to Mr. Banerjee for his outstanding assistance. Sincerely, Mohd Arslaan
13th September 2024
Dear Ajit Khot, I hope this message finds you well. I am writing to express my heartfelt gratitude for your exceptional assistance in resolving the issues I encountered with my recent loan application. Your prompt and diligent efforts in addressing my concerns regarding the additional charges and unauthorized data sharing have been immensely reassuring. I appreciate the clear explanations and the transparency you provided throughout the resolution process. Your professionalism and dedication to customer service are truly commendable. Thank you for taking the time to ensure that all my concerns were addressed and for providing a satisfactory resolution. Your hard work and commitment to resolving my issues have not gone unnoticed, and I am genuinely grateful for your support. Please extend my thanks to the entire IDFC First customer service team for their assistance. It is experiences like these that reinforce my trust and confidence in IDFC First Bank. Once again, thank you for your outstanding service. Best regards, Arindam Shukla
11th September 2024
Dear Team, I am writing to express my sincere appreciation for the outstanding assistance provided by Ichha Singh in relation to my recent FASTag query. Ichha was incredibly helpful throughout the process. She displayed a high level of professionalism, patience, and efficiency, ensuring that my concerns were addressed promptly. Her guidance made the experience smooth and hassle-free, which I truly appreciate. Please convey my gratitude to Ichha for her excellent support. Such dedicated customer service deserves recognition. Best regards, Rohit Dudeja
08th September 2024
Hi, I hope this message finds you well. I am writing to express my sincere gratitude for the exceptional work you’ve done on Billing and payment. Your dedication, attention to detail, and commitment to excellence have not gone unnoticed.Your efforts have made a significant impact on my belief in IDFC. It is clear that you went above and beyond, and your hard work has set a high standard for for me. Thank you for your outstanding contributions and for being such a nice person to help me. Once again, thank you for everything you do. Best regards, Happy IDFC customer Sanjay
24th August 2024
IDFCFIRSTBank Big thanks to Aastha from the Social Media team for understanding my issue with the address change and making sure my IDFC Mayura Credit Card arrived at my new address. Her dedication and efficiency make her a true asset for IDFC FIRST team! #CustomerService #IDFCFIRSTBank
6th August 2024
I wanted to mention that the whole NOC procedure was very smooth. Miss Aratiben guided me through the process very well and the NOC was generated quickly. She has excellent customer service abilities, and I would appreciate her reliability and speed of work.
4th August 2024
Huge thanks to @IDFCFIRSTBank for solving my issue within an hour and delivering my debit card in just 72 hours! Exceptional service and support. I highly recommend other startup leaders consider opening a current account with IDFC First Bank. #CustomerService #StartupBanking
26th July 2024
I appreciate the hard work done by Mr. Sohail Shaikh in Bandra Police Station for promptly providing information about the bank account to solve the above case. Once again Thanks to Mr. Sohail Shaikh and IDFC First Bank team.
26th July 2024
By this communication I want to thank specially Mr. Ravin Dalvi, Vigilance Associate (LEA Desk), IDFC First Bank because, after receiving a mail from our side and after calling him personally to solve a problem faced by one of the account holders of your bank. He has taken great initiative and solved the problem on priority basis. For this act of him, I appreciate his work, leadership and sympathetic view to solve the problem faced by account holder. This will help IDFC First Bank to brighten its image in banking sector. Once again thank you and wish him success.
26th July 2024
I'm immensely happy to put on record my sincere appreciation for Mr John, Senior Executive, Customer Care, for taking cognizance of my complaint in right spirit and expediting issuance of Credit Card in 24 hours' time. Great experience! Please keep it up!!
15th July 2024
Thanks to the IDFC social media support team. The response is really quick and supportive, ☺️ I am glad to be your customer.
4th July 2024
Dear Rajashree, I hope this email finds you well. I wanted to take a moment to express my heartfelt appreciation for the exceptional service I have received under you .Your commitment to customer satisfaction and your ability to address concerns promptly have truly set a high standard. Regards Laxmi
3rd July 2024
Writing this Email to bring to light the amazing service executive I spoke with named Sunny. Such a delight and helpful one to speak with, catered to my question without hesitation and really approachable.
16th June 2024
A big shoutout to Aastha @IDFCFIRSTBank for outstanding customer service! She went above and beyond to promptly resolve my issue with professionalism. Thank you, Aastha, for your dedication and support! #CustomerService #Gratitude
12th June 2024
Greetings of the Day Dear Sir, I really appreciate the help and service provided by your staff from the Zade Bhavan branch, Mr. Amogh and Mr. Mangesh, to make the duty payment. The amount of effort they have put in is commendable. Hats off to both of them! I was in a really miserable situation and needed something special, and they did it again. I really appreciate it. Big Thanks. Vishal K Thakrar SHREE JALARAM RAW AGARBATTI
3rd June 2024
Madam/Dear Sir, Thank you very much. I have finally been issued a credit card. Ms. Astha, a senior executive, handled my case from the very beginning. In a step-by-step conversation, she listened to my conversation, understood my problem, and finally resolved the problem by issuing me a credit card, which I needed for the reasons I have mentioned in my earlier direct message. I am now a highly satisfied customer of IDFC FIRST Bank. I wish the best for Madam Astha's career in the banking industry. IDFC FIRST Bank will emerge as a star bank in the country. Thanks and regards
29th May 2024
Dear sir, It was a great experience of banking with IDFC as my all concerns are solved by the team specially adwiteeya sir (Jhunjhunu branch) you helped me a lot . Your timely guidance solved my all problems when I was not even in the country itself. Lastly I would like to thank IDFC team for hiering such an wonderful staff who is continuously working great for their customers. This was my latest concern which was resolved by the nearest time.
21st May 2024
I am writing to express my heartfelt gratitude and appreciation for the outstanding service I recently received from IDFC during the pre-closure of my loan. From the moment I initiated the process, I was thoroughly impressed by the professionalism, efficiency, and courtesy displayed by your team. The entire procedure was handled seamlessly, and the level of customer care was truly exceptional. In particular, I would like to commend Mr.Sarankumar and Mrs.Kayalvizhi for their prompt responses, clear communication, and willingness to assist with every query I had. Their dedication to ensuring a smooth and hassle-free experience made a significant difference. Thank you once again.
6th May 2024
My query has been resolved. I want to add one thing: the support system of IDFC is excellent. I have banked with 5 -6 different banks, but I have never experienced such a fast and quick response from anyone. I just loved it. Thanks!!
5th May 2024
Dear Dhaval, I hope this message finds you well. I wanted to extend my deepest appreciation for your valuable assistance in resolving the recent credit card issue. Your prompt attention to my concerns and your diligent efforts in rectifying the situation did not go unnoticed. Your consistent communication and timely updates throughout the process were incredibly reassuring and greatly appreciated. Your professionalism and dedication to ensuring customer satisfaction truly set you apart. Thanks to your expertise and swift action, the issue was resolved efficiently, allowing me to regain access to my financial resources without any further inconvenience. Your exceptional service exemplifies the highest standards of customer care. Once again, Dhaval, thank you for going above and beyond to assist me. Your commitment to excellence has undoubtedly left a lasting impression, and I am truly grateful for your assistance. Expecting similar support in the future. Regards, Vikram H Gaywal
9th April 2024
Hi Gurpreet Thanks for your email and specially the support that you have imparted which was really commendable. Though it took some time to get answers but your persistence to resolve it though coordination between departments and parties was excelled and really appreciated. Regards Mohit
4th April 2024
Dear Sir/Ma'am, I am writing this mail as a humble note of appreciation for the outstanding customer service provided by your executive Gauri Singh. I was facing the issue in foreclosure of my consumer durable loan. I was attended by Gauri Singh. She hardly took 10 minutes to understand my problem and provide resolution for the same. The ability to provide the resolution exceeded my expectations. I really commend the prompt service provided by Gauri Singh. There was no request made to come tomorrow or any other specific date or time which is common as many employees find excuses to take time in providing the instant resolution. She also advised me to check all my ECS or NACH in future whether they are bouncing or getting paid on time so that I can avoid any late fees or bounce charges. I am really pleased with the knowledge and skills of her. Great service makes your customers feel that you care about developing a long-term relationship. I would love to recommend your IDFC Bank to anyone who needs any kind of loan or any products of yours like Savings account and Credit Card. Keep up the good work. Regards, Salman Khan
3rd April 2024
Dear Mitali, I just wanted to say a BIG thank you for the excellent customer service from you! I have been blown away by the speed, efficiency and commitment to time details by you! It has been nothing short of amazing. I definitely made the right choice when I walked into the Nariman point IdfcFirst bank branch 😊!! Please keep it up and thanks again. Also a big shout out to Vinay for his support as well over the last few months.Superb team together and please accept my compliments! This is the kind of service that will make lifelong loyal customers. Look forward to the completion of the resident account set up today. Thanks again.
31st March 2024
I would like to callout the work of Mamta Singh from the Credit card inbound team. She has been very supportive and patient with my queries, and she resolved them with the utmost professionalism. This mail is not just to give Mamta a boost and appreciation but also an example of how the support from the customer care team can make a customer happy and trust the bank. Mamta was really helpful in the questions that were thrown at her, and kudos for the team for having such a team member in the support team.
30th March 2024
Dear Team, I am writing to express my thanks to Mr. Prasad Patil. I met him for one of my loan foreclosure with IDFC First Bank today. I was speechless the way he handled my loan foreclosure request today. I haven't came across the kind of instant action taken by Mr. Prasad Patil everything what he had done will be remembered for the ages. IDFC First Bank - Just wanted to say, you required the employees like him, how to deal and handle the matters & take this through the closure within your team. He is the best example for other associates to take away something which will motivates them the ways of handling the matters, understand people comes to bank not by choice but by the unwanted circumstances or requirements, it's not easy for a lay man to get instant support & closure on his long pending request and that to the financial year closing, simply awesome brother during financial year closing the banking staff doesn't have time to breath, but this man has done it. Mr. Prasad Patil please keep it up & also explore your views and thoughts to the young team mates. Thank You for showing your great example of service. I am sure your will reach to the new heights one day. You have really done something great & the day will come your heads will be up. This email is for you & to IDFC First Bank for setting a great example in service industries. Thanking you once again! Regards; Jayraj Singh
24th March 2024
Despite a holiday, you and your Bank Customer Care Department have acted swiftly in blocking payment for my lost cheque, thus preventing the disaster of encashing the same by unauthorized person. No word is sufficient to express my heartfelt appreciation to your dedication in serving the customer.This act of yours will definitely be reciprocated by me in all possible manner in my dealings with your Bank. Thanking you once again, DK Ravi
22nd March 2024
Great bank, excellent customer service .My entire family banks here.There friendly efficient employees always greet you with a smile and makes you feel like you are the most important customer .Thank you for the service geetika mam
21st March 2024
Some days ago I wanted to close my father 's two-wheeler loan, and I visited Aligarh branch for forclosure letter. The staff was very good, and the customer service executive was very humble and a good listener. All our resolutions were done properly and guided us through the process of loan closer. I am happy from Aligarh branch service executive and their staff . Thank you IDFC
21st March 2024
Hi Idfc, I am writing this mail to appreciate the service that I have received at the labbipet branch by the manager Ganduri Kamal Raj. I had a cheque bounce on the installment which was smoothly taken over and resolved,He needs a raise as he kept the service in the first priority. I wish you all the best Mr.Kamal. Thanks for the service and will look forward to move with IDFC,Thank you,Sirisha Chagantipati.
21st March 2024
Hello there, I am writing this email to share the experience of my recent visit to the IDFC branch, Mr.Tarun Mudgal assisted me which I appreciate, and want to make sure that the bank knows that. Thank you Tarun for your prompt and resourceful assistance with my query about the loan closure procedure and for explaining it thoroughly. You've politely answered all my questions and cleared all my doubts. It would not have been possible for me to find the solution without your guidance. I think you are an outstanding employee who makes the banking experience better for their customers. You may be sure that if I need help in the future, I will ask you specifically. Yours most sincerely, Deepanshi Pal
21st March 2024
Hi All, I would like to take a moment to express my utmost satisfaction with the service provided by Razia from IDFC Bank. As a Home Loan customer, navigating through various queries and processes can often be daunting, but Razia's professionalism and dedication made the entire experience seamless and stress-free. Razia's commitment to excellence was evident from the outset. Not only did she address all of my concerns promptly, but she also went above and beyond to ensure that I was kept informed every step of the way. Her real-time updates were invaluable, providing me with the reassurance and confidence I needed throughout the process. It is rare to encounter such exceptional customer service, and Razia's dedication truly sets her apart. Her knowledge, efficiency, and willingness to assist are commendable, and I cannot thank her enough for her outstanding support. In conclusion, I am incredibly grateful for Razia's assistance and would like to extend my heartfelt appreciation for her exemplary service. IDFC Bank is fortunate to have such a dedicated and talented individual on their team, and I look forward to continuing my banking relationship with them, thanks to Razia's exceptional care. Regards, Gaurav Sawhney
12th March 2024
Dear Chirag Vora Sir Social Media Team, IDFC First Bank I am writing to express my sincere gratitude for your assistance in canceling my personal loan with IDFC First Bank. Your prompt and efficient handling of my request through social media was truly commendable. Your professionalism and dedication made the entire process smooth and hassle-free for me. I genuinely appreciate the time and effort you invested in resolving my issue. Please convey my heartfelt thanks to your team for their excellent service. It's reassuring to know that there are dedicated individuals like you who are committed to ensuring customer satisfaction. Once again, thank you for your outstanding support. I am truly grateful for your assistance. Warm regards, Kunjankumar Patel
5th March 2024
Dear, I would like to heartily appreciate and respect Mr Ajay Vishwakarma for providing good assistance in investigation of many cases of Cyber Crime Police Station Vadodara City, Gujarat. I would like to place on record my appreciation for the assistance provided by as you worked 24*7 despite being on leave. Your prompt response and timely details enables us to uncover many Cyber- Crime incidents and arrest the accused and also assuring in timely implementation of court orders for refund. Your dedication and efforts are highly appreciated for displaying high sense of professionalism. I hope you will continue to work with same zeal and dedication in future for the nation. Wishing you a good luck. Thanking you
2nd March 2024
Dear Sir Greetings! I hope this message finds you well. I am writing to express my sincere gratitude for crediting the said amount into my account. Your swift action not only demonstrates the company's commitment to excellence but also significantly enhances client satisfaction. We truly appreciate the attention to detail and dedication to ensuring a seamless experience for your clients. This gesture not only speaks volumes about the company's professionalism but also reaffirms our confidence in your services. Once again, thank you for your outstanding support, and we are genuinely grateful.
2nd March 2024
Thank you so much for prompt response by entire IDFC First Bank team and specially Shraddha. Wonderful onboarding experience with IDFC Bank. Thank you so much.
29th February 2024
Dear Sir, I thank you and your powerful Grievance Redressal Desk very much from the core of my heart. Hats off to you for such a prompt action in such a short period. The best part was that you kept me informed which relieved a Sr. Citizen like me to a great extent. Is there any website where I can write a review giving 5 stars? My best wishes to you and the employees of IDFC First Bank Ltd. With regards, , Banani Guha.
27th February 2024
Hello Sowmya, I wanted to express my sincere appreciation for you and your bank's unwavering commitment to prioritizing customer feedback, as we discussed during our recent call. I was particularly pleased to see that all feedback was received positively, and that you have promptly addressed all the issues and challenges I encountered during my last branch visit. Your assurance not only ensures my satisfaction but also benefits other customers. Based on our conversation, I am eager to continue utilizing your bank's services. Additionally, I would like to commend Arpitha for her exceptional support in swiftly resolving the ticket/case. She demonstrated remarkable proficiency in handling my request and addressing all concerns and queries, especially when customer care was unable to assist. Her involvement was instrumental, and I am truly grateful for her assistance. Let me know if you require any further details, happy to discuss further. Best Regards, Syed Thameem
25th February 2024
It is stated that me Ramesh Kumar Mittal and my wife Kusum Mittal are having two SB accounts with your sector 20, Panchkula branch. Now we have shifted to Kurukshetra and have to visit your RATGAL branch in case of any service requirement. Mr Punit Sachdeva gives very patient hearing. He referred us to Mr.Deep Relationship Manager for our issue. I feel pleasure to write that Mr Deep is such a nice and dedicated executive that every time. We visited him, he solveed our problem very nicely with a smiling face. Once in November, 2023 when my wife was unable to apply for IPO through ASBA he came to our house after banking hours to help us in applying for IPOs successfully. If groomed properly such an employee can prove to be AN ASSET for the bank. Thanks, and regards. Ramesh Kumar Mittal(DGM(retired) from a PSB.
23th February 2024
Dear IDFC First Bank Team, I am writing to express my sincere appreciation for the exceptional services provided by your bank, coupled with the highly competitive interest rates on both fixed deposits (FD) and savings accounts. From the moment I became a customer, I have experienced nothing but professionalism and efficiency in every interaction with your team. The staff at Fatehpur branch, particularly the Branch Manager, have been courteous, knowledgeable, and always ready to assist with any queries or concerns. What truly sets IDFC First Bank apart is the transparency and competitiveness in your interest rates. The attractive rates on fixed deposits have not only been a sound financial decision for me but have also played a crucial role in meeting my long-term financial goals. Additionally, the savings account interest rates have exceeded my expectations, providing a rewarding experience for maintaining my day-to-day finances with your bank. The dedication to customer satisfaction and the commitment to offering competitive financial products make IDFC First Bank my preferred choice for banking services. Please extend my gratitude to the entire Fatehpur team for consistently delivering outstanding services. Moreover, the availability of 25 zero-fee banking services is outstanding and has truly delighted me as a customer. This commitment to providing cost-effective solutions further enhances the overall banking experience and solidifies my confidence in IDFC First Bank. In addition to the exemplary services, the outstanding behaviour of your staff, and my overall satisfaction with your bank, I am pleased to share that I have opened an account for my wife as well, confident that she will experience the same level of excellence and professionalism that I have come to appreciate. Thank you for being a reliable financial partner, and I look forward to a continued relationship with IDFC First Bank. Regards Rajendra Chaudhary
21st February 2024
Dear Sir, I hope this email finds you well. I wanted to take a moment to express my heartfelt appreciation for the exceptional service I have consistently received under you and Nikhita madam. Your commitment to customer satisfaction and your ability to address concerns promptly have truly set a high standard. The efficiency and professionalism demonstrated by you and your team have made my banking experience smooth and enjoyable. I believe that recognising outstanding service is essential, and I wanted to ensure you are aware of the positive impact you have had on my banking experience. Your dedication to excellence does not go unnoticed. Thank you once again for your outstanding service. I look forward to continuing my banking relationship with IDFC BANK under your capable leadership.
17th February 2024
I visited branch for NOC and I met with Winnie mam. She is very kind she helped me and guide me as well and I got my NOC Thanks & Regards Miraz Muneeb
17th February 2024
Dear Team, I am come from Junagdh for loan closer at Rajkot branch, it is far from my hometown. Visited customer service department for loan closer he guided me properly for charges and pending loan amount. I happy to share my experience with IDFC First Bank customer service department. I am happy and glad for taking service from IDFC First Bank staff.
17th February 2024
Today I visited your Bapunagar branch for inquiring about loan closure. Where Miss Vaishnavi Sharna has guided me on the whole process so well and she is very good at serving the customers.
10th February 2024
Hello Team, IDFC FIRST BANK FATEHNAGAR BRANCH I hope this email finds you well. I wanted to take a moment to express my sincere gratitude for the exceptional service I received from the IDFC FIRST BANK FATEHNAGAR BRANCH recently. As a loyal customer of IDFC First Bank, I am truly impressed by the swift action and support provided to resolve an issue I encountered with UPI transactions. Thanks to your prompt response and effective intervention, I am delighted to inform you that the matter has been successfully resolved. Your professionalism and dedication to addressing customer concerns are truly commendable. I deeply appreciate the attention and priority you gave to my case, which enabled a speedy resolution. I would like to extend special thanks to my Relationship Manager, Miss Akshita Jain, for her continued support in ensuring smooth and error-free banking transactions. Her dedication to providing extended support has been invaluable throughout this process. Once again, thank you for your outstanding support throughout this experience. Your assistance not only resolved my issue but also restored my confidence in your services. I look forward to continued collaboration with IDFC FIRST BANK in the future. -- Regards & Thanks Anshul Chelawat
9th February 2024
I am truly grateful for the prompt resolution of the issue, leading to a positive outcome. A special acknowledgment goes to Senior Executive Shwetha Tripathi for her exceptional dedication, making over 5 calls and overseeing the matter until it was successfully resolved.
7th February 2024
@IDFCFIRSTBank Would like to appreciate the impressive service and quick turn around for my cc limit review and for the auto upgradation to wealth segment. Mr. Prathamesh was excellent in ensuring a delightful experience for me.
7th February 2024
Thank you so much Jyoti mam for understanding my problem and provide me the best facility on time. One of my best banking experiences.
7th February 2024
I would like to appreciate the impressive service and quick turnaround for my cc limit review and for the auto upgradation to wealth segment. Mr. Prathamesh was excellent in ensuring a delightful experience for me.
5th February 2024
Big shoutout to ROMA Ma'am senior executive from social media team within 24hrs she efficiently resolved my query leading to the unblocking of my Flipkart pay later account. Outstanding service that deserves recognition.
3rd February 2024
I really appreciate the wonderful support provided by Jyoti. It’s the best among all banks I have interacted with on Twitter. Please keep it up. Thank you.
1st February 2024
Dear Upadhyaji, Hello, At outset, I want to convey my heartfelt thanks for providing me the details of the facility available from IDFC credit card. One of these facilities is the reimbursement of Air Ticket cancellation charges up to Rs 10000/- in an insurance premium year. This was not known to me. In fact, on 21/12/23 I had to cancel my air ticket for some unavoidable circumstances. The service provider has deducted Rs 7500/- as cancellation charges . On getting the information from the Boucher you provided, I have lodged my claim for reimbursement of the above amount. I am glad to intimate that the same has already been credited in my account. As far as my knowledge goes none of the other bank credit card provide such a facility. Please accept my thanks for sharing the information. In fact, the day you, Mr Upadhaya, have taken charge of your Guwahati branch you are always supportive in providing the best of the banking service. I hope you will continue with the same which will in turn helps the customers. of your Bank. God bless you. Pawan Agarwalla
25th January 2024
Hi, I am Vijay holding two current accounts with Adilabad branch IDFC First bank. I am satisfied with the services of Mr Narasa Reddy who is the staff at Adilabad branch, and I appreciate his commitment towards customer service. Mr Narasa Reddy helped me to open my current accounts within a short span of time, so that I can operate my business with ease. Regards Vijay
24th January 2024
Hi I am Premshankar Agrawal having current account with your bank. I appreciate the sincere efforts of Chennakeshava who promptly responds to provide services to me.
24th January 2024
Hi, I am Mohd Khasim Proprietor of Kacchi Textiles. I am very satisfied with services of branch staff of mahabubnagar branch. Mr chenna keshava provides me with prompt services and I am happy with his sincere efforts in providing customer service.
24th January 2024
Hi, I am Kanike Sudhakar, holding Current account and Gold Loan Relationship with your Bank. I am Very satisfied with the Services of Thimmappa and Branch staff, as recently I required Gold Loan that was instantly processed and disbursed.
20th January 2024
Dear Team, I would like to appreciate Diksha Shinde's exceptional customer service. She is an integral asset for your company. Her approach of handling customer query is outstanding. Within no time my issue was resolved I got an update over the phone and today when I visited Bund Garden Branch, hardcopy of documents were given to me. Kudos to Diksha Shinde, all the best for her future endeavours. Mubin Tamboli
19th January 2024
I am visited loan centre at Kanha capital for purpose of personal loan. There was shraddha madam, she was very helpful and also applied for saving account and credit card. It's a great service provided by shraddha madam, Thank You very much.
18th January 2024
Hi Anshu, It was great seeing you the other day at koparkhairane branch and thanks for all work that you have done to open an NRI/ NRE account for me. It appears that you were following the process in background with NRI team and arranged NRI team visit to my home address. Your help to new NRI customers like me is much appreciated and wish you all the best. Regards Abhay Wanjari Houston Texas
17th January 2024
I am delighted to inform you that my NRI account issue has been successfully resolved. I want to express my gratitude to Mr. Sanjay from the Jalore branch for his exceptional assistance. His professionalism and commitment to customer satisfaction are truly commendable. Please convey my special thanks to him.
12th January 2024
I hope this mail finds you well. I am writing to express my sincere appreciation for the exceptional service provided by one of your Customer Relationship Managers, Mr. Palavalasa Vinod, at the East Marredpally branch. Mr. Vinod has consistently demonstrated outstanding professionalism and efficiency in addressing my queries and providing quick and effective solutions. His dedication to ensuring customer satisfaction is truly commendable. I would like to highlight the positive impact of Mr. Vinod's service on my overall experience with IDFC First Bank. His prompt responses and willingness to go the extra mile have made banking with your institution a pleasure. Furthermore, witnessing such excellent service has inspired me to explore additional services offered by IDFC First Bank, including life insurance and savings plans. I believe that the commitment to customer satisfaction displayed by Mr. Vinod reflects the bank's overall dedication to providing high-quality financial services. I genuinely appreciate the outstanding service provided by Mr. Palavalasa Vinod and wanted to ensure that his efforts are recognized. Thank you for having such a dedicated professional on your team. "
9th January 2024
Dear team, I am happy to share my feedback towards the service received from Madhavi garu. She is good and very fast. The service was comfortable I visited the branch to close my two wheeler loan, she explained the ways to close the loan in simple manner. Excellent customer service!
5th January 2024
Hi Team, I have visited recently in your branch for loan closure and met your CCE - Rishabh and he helped me on closure with the necessary details and also within the timeframe resolved my queries. After visiting the branch personally, I have observed that he is most talented within the team and helping the colleagues as well as the other clients like me with politeness as well as knowledge. Based on the experience within the branch I would like to share this feedback that he is a good team player as well as a role model for each individual working there on how to handle the customers. I would like to rate him as 10/10 on the score. Thanks Chetan
5th January 2024
I am writing to express my sincere appreciation. I am grateful to advice and guidance you have given me along the way. Thank you again and I hope you have a great weekend. 🙏🙏
3rd January 2024
Thank you for your response, As it stands the matter is resolved after the escalation desk clarified a lot of things which I was not aware off. I am satisfied with the response of the desk, Thank you once again.
1st January 2024
Dear Team, I am happy to share that Mr Jatin Rajput has given me the excellent service, He has disbursed the loan instantly also opened the ac in very less time. I am very happy with IDFC First bank service.
30th December 2023
Dear IDFC FIRST Team, Thank you so much for your prompt feedback and action. I am extremely thankful to those team members who helped to get my debit cards. Please keep the spirit high. Thanks & Regards
27th December 2023
I am very happy with the executive who helped me. He provided proper guidance and helped me with the closure off account and informed me how to download the noc and also informed the credit report will update within 45 day. He solved all the issue. Thank you very much. The way of speaking with customer was very good.
27th December 2023
Few minutes of conversation with Mr Swapnil cleared my entire doubt. His way of talking truly reflected the fact that he saw me as a IDFC family member and not just as a mere customer and I would surely keep my account in such wonderful bank. Thank you so much for the assistance
16th December 2023
Hi, Please accept my compliments of the season. I would like to take this opportunity to appreciate the excellent service provided by Ms. Aparna Khanna of Indiranagar Branch, Bangalore. Aparna was very helpful in guiding me on how to migrate to Select category of account. Aparna has been very polite, courteous, knowledgeable, and very very helpful whenever I visited the branch. I wish Aparna all the best for all her future endeavours I would always recommend IDFC Bank to my friends and relatives. Thanks Krishnamurthi Srinivasan
13th December 2023
Neha, I want to express my sincere appreciation to the exceptional customer service representative(Neha) who guided me seamlessly through the bank change procedure. Your expertise and patience made the process incredibly smooth, and I am grateful for their assistance. Additionally, your professionalism in updating my mobile phone number on the bank profile was commendable. Such outstanding service truly sets a high standard, and I feel confident in the security and efficiency of my banking experience. Thank you for your exemplary support!
9th December 2023
Thanks, team, for timely confirmation for complimentary lounge access for my wealth debit card. Based on your confirmation, I have used the lounge access at both domestic and international lounge.
6th December 2023
Dear Oshin A, Thank you for the detailed response. My query has been clarified finally by you & your team. Appreciate your patience & calmness in understanding the query over the phone & providing a crisp revert regarding the same within the stipulated timelines. Thank you once again. All the best. Best Regards, Prashant Khubchandani
6th December 2023
Dear IDFC Team, I sincerely appreciate your prompt response and the attention you've shown to my concerns. I am hopeful for continued excellent service in the coming days. Thank you, Ravi kumar
5th December 2023
I wanted to appreciate one of your employees for her extended help regarding my loan. I was facing problem in foreclosuring my loan since last 10 days, and I visited your Vadodara Alkapuri branch. There I met with your employee named SHRADDHA BHINDE, She was so polite and helpful. She has solved all my queries with no time. She is an asset for your company. Please give my regards to her.
30th November 2023
Thanks for quick response and resolving the issue @IDFCFIRSTBank, Thanks to #Miss_Sneha from customer service team, she was really polite in sharing information and tried her level best to resolve the issue with proper guidance to avoid future miscommunication.
30th November 2023
That was quick and very supportive. I was impressed by the team and tracking system. Thank you again! @IDFCFIRSTBank
30th November 2023
Dear Team, I would like to thank you for giving me best service in IDFC FIRST Bank. I visited your loan center to close my loan today itself as I need to sale deed of my home loan and there it is an obligation. But Ms. Srushti shah & Mamta shah helped me well with it and resolved my issue. Thanks a lot .
29th November 2023
While transiting via Doha on Nov 14, for the first time I availed of lounge access using my IDFC card. The experience was memorable and I could not resist thanking Mr. Shyam for his valuable advice. He is always approachable even at odd hours. I deeply appreciate his services in the IDFC where he is an asset. Keep up your good work. Ilango Michael Bhaskar
22nd November 2023
Interacted today for UPI Pin registration, the way Asila has guided me was just Fantastic. She was quick, specific, firm & very knowledgeable in explaining me everything and my issue was resolved in a jiffy . I wish her all the best & loads of success in life .
21th November 2023
Received NOC of two wheeler. Your service is highly appreciated. IDFC FIRST Bank side has done a very good problem solving. Your co-operation from the beginning has been excellent. My thanks to the concerned team.
21st November 2023
Dear sir, I had been to your bank for the NOC of my two wheelers, for my company vehicles 5 NOCs. And she was so nice to get all NOC within minutes she was very good at her work. All the best Bindu Regards Lewis
18th November 2023
Dear Team, Today I have visited Peddapalli branch for cash withdrawal in late hours and I thought that branch staff will not accept my request, but staff were very friendly and helpful operations manager accepted my request and given cash. Thank you for your services.
18th November 2023
Happy to give feedback to IDFC FIRST Bank Dharmavaram branch, I have opened savings account few months ago for giving good service I have given my proprietor account. Special thanks to branch RM Mr. Riyaz and Mr. Sivaraj Kumar I am very much impressed with their response and humbleness, not just working times even nonworking days their response is very good for that reason last month I took one life insurance policy from them only.
18th November 2023
Give best compliments to IDFC FIRST Bank Dharmavaram branch, Branch manager Mrs. Lakshmi madam & Relationship Manager Mr. Riyaz and Mr. Shivaraj Kumar after multiple visits at my Shop I have given chance to open my savings account. After account opening the branch staff has given amazing service. Hence, I have opened Society account in the name of Sri Kambagiri Swamy Khadhi rural development society. Really very much happy to open accounts savings and society in IDFC FIRST Bank Dharmavaram branch, keep up the good work.
18th November 2023
Service feedback given to IDFC FIRST Bank at Dharmavaram branch, I am very much happy to open savings account in this branch, savings account benefits and service that branch staff gave is amazing every staff responding is the best when I visited at branch that's the reason, I haven opened my father’s Current account in this branch and definitely I'll refer my friends and my family members.
17th November 2023
Dear team, Happy to share with you that we have visited the branch as the app of your bank was not working properly and as a result, we are unable to check my account balance we visited the branch for our query and the operation team sincerely listen my problem and gave me the rapid solution now I am very happy with your bank service. Now I will put more funds in this account and also open my family’s account as well… thank to bm sir of the branch and Prateek sir for making me feel as a valuable customer of your branch. Thank you.
17th November 2023
Dear team, It was a good experience at Peddapalli branch I have visited the branch for gold loan closure they provided me with fast service. Because I had kept my kid at home and visited the branch for loan closure, I felt very happy with their service. Thanks to Vineesha and concern branch staff.
17th November 2023
Thanks for your mail and confirmation about 10K variant account that I can use as zero ABM account. I'm happy and looking forward to extending my relationship with the bank.
17th November 2023
Dear Soniya, Thank you for your support and quick resolution. Keep it up, God Bless You! Really appreciate your work. Thanks IDFC First Bank for understanding my concern. Wish You Good Luck in Future and Success.
16th November 2023
I would like to appreciate to IDFC First bank for supporting and helping behaviour from bank employee. They keep helping and have welcomeing smile and also treat like cutomers like family members. Specially Dibyajyoti - Operation Manager and Loukesh - Cashier are most energetic and smiling face for the branch. Always support each customer. Thank you so much for having account with IDFC First barh branch.
15th November 2023
Dear Ms Neha, Thanks for unlocking my account without any delay after my request. Have a great day. Vipul Suvarna.
15th November 2023
Greetings!!!! This is Omkar Ashok Mungekar. I would like to inform you that the IDFC FIRST bank's mobile banking application issue regarding credit card details has been resolved. I was so happy to see that each and every detail related to my credit card is now visible in the mobile application 3-4 days back but due to Deepavali Celebrations I couldn't inform you the same. Thank you so much IDFC FIRST Bank's Coordinator & Technical Team for resolving the issue within 7-8 days from the date of email communication. Great service by the Concerned and Technical Team of IDFC FIRST Bank, Wishing you a Shubh Deepavali 🪔🏮 🎇 🧨☺️♥️♥️♥️♥️ . Thanks & Regards Omkar Ashok Mungekar
14th November 2023
Hi Team, We are so happy with hospitality received from Mr. Vishal Parmar. We are pleased to co-ordinate with them and happy to continue working with them, as they are so supportive and helping to work with.
12th November 2023
I really want to appreciate John for his assistance and updating me regarding my request of prepayment. Thank you once again and Happy Diwali.
11th November 2023
After conversation and continues follow-up from Ruksha, from IDFC FIRST Bank application customer service, problem solved within time. Thank you Ruksha.
10th November 2023
Hi Natasha, Thank you so much. The issue is now resolved. Despite the efforts of other executives, this concern seemed almost impossible to overcome until you took charge of it. The efficiency and professionalism with which you handled and resolved it in such a short amount of time was truly admirable. Please accept this note as a token of my sincere appreciation for your outstanding service. The help you provided significantly reduced my stress about the issue at hand and allowed me to focus on other essential matters. Thank you once again for your excellent customer service. You have truly set a new benchmark for your colleagues to follow suit.
9th November 2023
@IDFCFIRSTBank social media team is just amazing!!😍 10/10 for the way they handle social media queries💯 They have a dedicated social media line where they link your mobile number for 7 days and your call is connected directly and tickets are fetched seamlessly. Their senior executive Shweta answered all my queries Proud customer and a more proud shareholder seen this bank’s story unfold beautifully over the last 3 years. From completely writing this bank off to people saying it will be the next HDFC bank it has come a long way.
9th November 2023
Hope this email finds you well!! I am writing this email to you to inform you that I am more than satisfied with the service that Ms. Riti Shalini Tiru has provided me. She has been very helpful and very welcoming to every query that I had during my time with IDFC First Bank. She has been providing me with relevant offers and services which have been very helpful to me. The thing that I have really liked about her is that she respects my time and is always available for any problems I face and somehow always has a solution for the same. I would like to extend my sincere gratitude towards IDFC Bank and also to Ms. Tiru for their exemplary service and a very kind and welcoming nature.
9th November 2023
Dear Bank, I would like to appreciate your team staff Mr. Manjeet Singh working at your Sohsarai, Bihar Sharif branch. His behaviour is very polite and always has smiling face whenever I visit your branch. He greets me and help me until I do my transaction. He is available always on call for my queries and never got irritated from me by my repetitive calling. Your branch looks so neat and clean. Thank u, Gagan Kumar
8th November 2023
Dear team one of your employees Mr. Mayank Agarwal help me in a wonderful way. So, I really want to appreciate the services given to me. I hope your team will continue to work like him only and satisfy the customers. Thank you so much Mayank Agarwal so much your kind services. Akhilesh Chauhan
7th November 2023
Thanks a lot. Also, a good gesture from Mona from the social media team for helping me out. Hope to get the same resolution for any other problems in future. Thanks a lot again.
7th November 2023
Dear Team, First of all, Thank you from the bottom of my heart, you helped me a lot, I am very grateful to Pankaj sir and his entire team. This team is the biggest asset to IDFC First Bank, the team here works very hard for the customers.
7th November 2023
Hi! My concern has been resolved! Fauziya was really supportive in helping me out and addressed the concern. I really appreciate her efforts on my issue. Regards Jatin Gupta
6th November 2023
Thanks a lot, Monish. I really appreciate your thoroughness in helping me through this issue. Keep up the good work.
5th November 2023
Hi, I am writing to express my gratitude and satisfaction with the prompt and efficient service provided by your executive, Miss Pooja D, in resolving my credit card address change issue. Miss Pooja's assistance was invaluable in rectifying the matter to my utmost satisfaction. I appreciate the quick resolution, and I am now confident that my communication address is updated correctly to match my permanent address, ensuring the seamless delivery of any future correspondence. Once again, Thank you for the excellent service, and I look forward to continuous positive interactions with IDFC First Bank. Sincerely, Soumya Prasad Dey
4th November 2023
I appreciate the advisor Sagar specially who could assist me throughout the call well. Good energy level. Confident through his product and process knowledge. Polite and calm with me...pls praise him in front of the management and arrange some goodies for him. Good job Sagar!
4th November 2023
I would like to share with you that I am very happy with your executive regarding closure of my used car loan. Your executive Ms. Shraddha Bhinde is very kind and supportive. If I want to give some score, I will give her 10 out of 10.
4th November 2023
I very much appreciate your employee Rajashree Rai for her excellent service and politeness. She helped me today with my swap request for loan. Few months back also she was very generous while solving my doubt, even today she was excellent. Keep giving good service.
4th November 2023
Respected authority, It was a great and wonderful experience at Ratnakar branch keshavbaug Ahmedabad. Ms Shrusti shah customer care executive was very supportive and handled all my requests very quickly. For Shrusti shah if I have to give number for her customer service then I will give 10 out of 10.
4th November 2023
Dear Team, I have received best service till now from Srushti shah. She resolved all my queries like insurance calculations and part payment. Also, I took credit card from her she described benefits well.
3rd November 2023
Hi Team, Recently I had an interaction with one of your employee Rahul Choudhary. Our conversation was related to statement of account. The way, He explained me the whole information, I just want to say Wow! What an amazing experience I have. I would like to appreciate him by writing this mail and wish him all the best for his career. Keep shining Rahul🥳🥳. Best Regards, Manpreet Singh
3rd November 2023
Dear Prakhar, Thank you for understanding the issue properly and resolving it on time. Thanks a lot for your patience too. Keep up the good work 👏👏. Once again Thanks a lot Prakhar
2nd November 2023
Hi Neha, Many Thanks for quickly resolving the issue. Appreciate the help and support. The support on the issue was really amazing and very happy with the resolution. Many Thanks, Harsh Saini
1st November 2023
Thank You Ragini from IDFC FIRST Bank. It was a great support for going that extra mile and resolving this! Resource like yourself are much needed by the bank @IDFCFIRSTBank
31st October 2023
I have been unable to log in for 2 weeks now. 1st, it automatically logged me out for absolutely no reason, then won't log me again now because it's not getting ahead of sms verification stage Has reliability concerns. Rohit from your team helped me out resolve my issue in a couple of minutes.. Thanks!
31st October 2023
Dear Sir, The team confirmed on email stating: "Please be assured that we have put a fix in place for good so that inadvertent errors are not repeated." Good to know you've got it fixed. This proves the banks tag line 'Service that always puts you First’ You have my sincerest Thanks - Your intervention helped in resolving the issue quickly. Truly appreciated. Once again, Thank you for your time. Regards, Nafeel.
27th October 2023
Hi IDFC FIRST Bank, Recently I came across one of the issues with my consumer durability ACH Debit charges. To resolve this issue, I have contacted Bharati through customer care service. Bharati provided me with a clear overview about the ACH charges and helped me to resolve the issue within minutes of time. I am extremely happy with Bharati's Service .
24th October 2023
Hi Neha, Thank you for your email. I truly appreciate your efforts. As far as banking is concerned, I must say that IDFC First Bank is the best bank I have experienced. I am thoroughly enjoying all the banking services it offers, whether it be fund transfers, online banking, or ASBA for IPOs. I have tried other banks in the past, but none of them compared to IDFC First Bank in terms of the quality of their banking services. Thank you again for your email. Regards, Ganeswar Sahoo
23rd October 2023
Dear Sir, I am writing this mail to appreciate you and your wonderful team for their services. I have Total Banking relationship of Current Account with Family Saving Account . I had recently visited your IDFC bank to apply for Gold loan. The experience was phenomenal. I was assisted at every step of the process with perfection and kindness. All my queries were resolved, and proceedings were taken care off in the most professional way. I feel I made the right choice by deciding to take the loan from your bank. Thank you for your services. Keep up the good work. Sincerely, Umesh Taskar
21st October 2023
In recent updates app was stopped working. After adding my concern in review, Rukhsar from support team quickly connected on call and provided assistance and resolved issue quickly with new update and now it's working very well. Kudos to support team and Rukhsar specially for providing very quick support to making my everyday use easier. Great app with great support assistance.
21st October 2023
I got a call from Mr. Sheldon (social media senior officer) and I would like to Thanks Sheldon who helped me a lot regarding my loan closure concern. He has provided very good service so I am very happy, he assured me that the loan will be closed within 4 days, and he will send me NOC. Hope in future, more employees will work at IDFC First Bank like Sheldon. Very nice and helpful service 👌🏻👍🏻"
21st October 2023
I recently been to IDFC First Bank khandwa branch regarding an issue I have been facing in my credit card to update contact details in my credit card profile and I found out that IDFC First bank is everything a bank should be. They are professional, kind, friendly and helpful. Everyone there is so welcoming, and they really make you feel like an important person. I was attended with utmost professional attitude and perfection.
20th October 2023
The executive's support has made me happy, so Thank You. The executive offered sound guidance. Every issue is resolved by her. You have my heartfelt gratitude.
20th October 2023
Dear Team, This is service feedback for my loan, I always received best and fast service at Solapur branch. Highly appreciated to this branch, I am fully satisfied with service. Thank you....Best Bank
19th October 2023
Feedback for Ms. Hitiksha (Senior Executive, Social Media Desk, IDFC First Bank Ltd.)- My issue was resolved in a very smooth manner, I was duly informed with the request status by her time to time. She was polite and humble, listened my concern thoroughly and I am very satisfied with her resolution provided. Thankyou:)
16th October 2023
Am Jilla Sathish Kumar and I am a satisfied customer of Siddipet branch I have multiple accounts with Siddipet branch I appreciate the efforts of Mr. Naveen Kumar Vanga and BM Mr. Guruprasad as they put their sincere efforts in serving a customer to the best of customer's satisfaction.
16th October 2023
I am Putta Babu and am having multiple accounts with your SIDDIPET branch. Am happy with the services of the branch staff, especially Mr. Naveen Koikar. The are best in providing service to the customers
12th October 2023
Hello. I just received a message that my Credit Card has been approved. Thank you so much to your entire team. Special thanks to Smt. Hitiksha Ji for expediting my concern and her prompt action. Kudos 🎉
10th October 2023
Hi IDFC FIRST Bank Team, I really want to appreciate Chirag V for his extended & smooth support 🙏 Taking follow up and acknowledging the case in real time. Thanks once again champ 🏆 #chirag v.
10th October 2023
I am Mukesh Kumar customer to your bank Mahasamund branch. I am really happy and would like to appreciate the service provided by your branch. Whenever I visit the branch with any issue it is being resolved ASAP also would like to appreciate the effort taken by branch to keep me informed and updated about the service and change in FD rates if I need any FD or any support. Your team is very active and supporting for any service. Overall compared to any other bank in my personal experience your bank is much better whenever it comes to service and support. As most of the time I stay out of CG due to work, but your support is exceptional compared to other banks.
10th October 2023
I am AGV Manasa customer of Nuzvidu branch since last 2 years. I am very happy with IDFC First Bank. I wish to inform that the service of Krishna Reddy is very good. He meets and call weekly 2 times to guide on bank products, saving interest rate and FD rates, etc.
10th October 2023
I am G.Jagadeesh, I would like to send my thanks to Mr. Krishna Reddy of your bank for providing the excellent and prompt service to me. I have a saving account with your bank from last 3 years. I am extremely grateful to you for your timely support.
10th October 2023
This mail is regarding expressing my warmest gratitude for service getting from IDFC first bank chandanpur Branch. Mr.Adhikari Pabitra Rath is helping me in all aspects of banking services. Really pleased with his service and support. Whenever I have visited branch got express service by front desk team.. Really great..
10th October 2023
Dear Prakhar V, He spoke to me very nicely and whatever problem I had, he solved them. I liked the behaviour; he is very nice to talk to I really appreciate him from my heart. It is good this type of employee works with IDFC FIRST Bank. Thank you so much Prakhar for the help and thanks to all escalation team for immediate action.
9th October 2023
Thank you so much. I would definitely like to tell you that the service of IDFC First Bank is very very good and I have never seen this kind of fast service without any hesitation and proper resolution. Once again Thank you so much to @SocialMedia team of IDFC First Bank
9th October 2023
Hi Gurpreet, Thanks for the prompt response. I appreciate the assistance from the branch head for resolving the issue. Thanks for resolution. Regards Abhilash
9th October 2023
I would like to appreciate one of your bank staff who is working at suryapet branch. Mr. Tharun S has been very proactive in customer service, and he is continuously updating about what's happening in bank like increase in FD rates, change in savings account interest slabs. He is very attentive and sharing very valuable knowledge about banks products and services. I am very happy to have a Relationship Manager like Tharun. Wishing him all the best and I would like to thank Suryapet Branch and IDFC First Bank for promoting such customer friendly service. Definitely, this will help the branch to achieve new heights.
5th October 2023
Hi Team, My issues have been resolved and amount has been credited in my CC ac. Specially Thanks to Ms. Sakshi she did follow-up and resolve the issue. The ways she helped it really appreciated. Thank you, Sakshi, once again.
5th October 2023
Happy with the services provided by the branch. The service was very quick, and the behaviour of the staff is excellent.
5th October 2023
I am very amazed and feel great for getting very smooth and doorstep service for IDFC FIRST BANK UJJAIN BRANCH. I have applied Mortgage loan & all loan process done in very short term of period without any problem. Very much thankful to Rohit sir and Manager Amit Kumar sir Ujjain branch for such a hassle free , humble, and very supportive nature.
5th October 2023
Thank you for your assistance. I appreciate all team members work and special thanks to miss fauziya m who helped me in whole time . Thank you so much.
4th October 2023
I am maintaining account with IDFC FIRDT BANK Bhopal raisen road branch (U.P), few days ago my account got debit freeze due to wrong UPI credit in my account And total account blocked due to this and I have some emergency to use fund, I visit Bhopal branch for request to unfreeze my account and meet to Mr. Praphulla Mishra and they process my request on priority basis and account got unfreeze on same day and I use my fund.
13th September 2023
Thanks for your support and I really admire your help, understanding related to the issue and follow up with concerned team. It’s very nice interaction experience with IDFC First Nodal desk specially “Fauziya M”. Thanks again for your help, have a great day.
12th September 2023
Dear Mr. Rasik, I am writing to express my heartfelt appreciation and gratitude for the exceptional service I received from IDFC FIRST Bank, specifically from you and the Naranpura branch manager, Mr. Ashok Choudhary. First and foremost, I would like to extend my sincere thanks to you for your prompt action and unwavering support in resolving the issue I encountered. Your swift response and dedication to addressing my concerns were truly commendable. As I confirmed earlier, Mr. Ashok Choudhary, the branch manager at the Naranpura branch, played a pivotal role in resolving the issue to my utmost satisfaction. Every customer seeks outstanding service, and I am delighted to have chosen IDFC FIRST Bank as my banking partner. It is evident that the senior management and officers, such as yourself, are genuinely dedicated to ensuring customer satisfaction. I want to express my genuine satisfaction with IDFC FIRST Bank's services, and I am inclined to strengthen my relationship with the bank gradually. This positive experience has reinforced my trust in IDFC FIRST Bank, and I look forward to continuing this fruitful association. Once again, I extend my heartfelt gratitude to you, Mr. Rasik, for your prompt attention and kind support throughout this process. Your dedication to ensuring customer satisfaction has left a lasting impression on me. Thank you for making banking with IDFC FIRST Bank such a pleasant and rewarding experience. Sincerely, Vrushank Soni
12th September 2023
Great service, I have received the foreclosure letter now, I wanted to close the loan by making RTGS payment, your service executive Ashi gave a very good service and fast service too. I will also give her a rating of 10 when I will receive the feedback
3rd September 2023
Hello Sir, I am Durgesh Sharma would like to inform you that I got my loan NOC and I'm thankful to you and you are such a helpful nature person If you hadn't send me that AWB NO then this time also the parcel would have been returned by post office side just because #BABA COLONY was missing from address. Once again thank you for resolving my issue on priority base.
21st August 2023
Good Morning, Hope you remember me, Satinder Anand I visited IDFC first branch on 18 Aug 2023 regarding opening my new current account. I hope this message finds you well. I wanted to take a moment to extend my heartfelt gratitude for your exceptional assistance in resolving the issues that arose during the process of opening my new account. Your dedication, professionalism, and willingness to go the extra mile truly made a significant difference. Your expertise not only sorted out the problem swiftly but also ensured a smooth and hassle-free experience for me. I genuinely appreciate your commitment to customer service and your ability to handle challenges with such grace. It's individuals like you who make banking with IDFC FIRST Bank a remarkable experience. Thank you once again for your invaluable help. I look forward to a long and satisfying banking relationship with IDFC FIRST Bank. Warm regards, Satinder PS Anand
18th August 2023
A word of Appreciation on account of satisfactory services rendered by Mr.Naveen in the last 2 months. Mr.Naveen was extremely helpful & prompt in getting our Family Wealth Credit Card within a short time. We are very pleased & extremely satisfied with the work culture of Mr.Naveen & IDFC First Bank.Will remain your satisfied customer for a long time for mutual benefit & growth!
16th August 2023
The query is address and I am happy for resolving the issue. Thank you Sathya.
14th August 2023
Hi Needa N, Just saw your email and checked that the lien is removed finally. Great work of yours and I really appreciate your time and efforts. Thank you for helping me to get my money back on time.
12th August 2023
Thank you for your email and your resolution for my request. Special thanks to Rasik and team for having it done for me.
10th August 2023
Excellent service, quick resolution. Very happy with the service, Thank you Aashi
7th August 2023
To Dear Bharti, She is a very nice executive and she helped in a very nice way. She is very polite and good speaker. I rate her 10/10.
25th July 2023
Thanks a lot for the help I'd like to appreciate quick resolution provided to my query.
25th July 2023
Very prompt and good service even the interaction with the executive was pleasant!
19th July 2023
Dear Savio, Thank you for your prompt response to my query. I appreciate your help in this matter. Sincerely, Annamalai Narayanan
17th July 2023
Dear, This is regarding the feedback of my loan account in IDFC bank. I would like to thanks Mamta ji from Ahmedabad office, for proceeding my loan account and correctly guiding me for completing my all documentation. Request your help for getting NOC. Thanks & Regards Shilpa Bhatnagar
15th July 2023
Dear IDFC Feedback Team, I hope this email finds you well. I am writing to express my heartfelt appreciation for the outstanding support and assistance provided by Rakesh, along with the valuable collaboration of Vasantha, in resolving the banking issues I recently encountered. I would like to take this opportunity to provide feedback on the exceptional service received. When I approached Rakesh to update my new address and address other related concerns, he immediately took charge of the situation with utmost professionalism and expertise. I want to express my sincere gratitude to Rakesh for his exceptional support throughout the process. His prompt attention, dedication, and diligent efforts in initiating the address update process were truly commendable. Rakesh's clear communication and comprehensive knowledge of banking procedures reassured me that I was in capable hands. Despite logistical constraints, Rakesh collaborated with Vasantha, the nearest banking team associate, to ensure the smooth completion of the address update process. I also want to acknowledge Vasantha's professionalism and attentiveness. Her friendly demeanour and willingness to assist were truly appreciated, and she made the overall experience a positive one. I would like to commend both Rakesh and Vasantha for their exceptional teamwork and customer-centric approach. The seamless coordination between them allowed for a smooth transition and ensured that my banking concerns were addressed in a timely and efficient manner. Their commitment to providing exceptional service exemplifies the values of your institution. Their dedication, expertise, and collaborative efforts have left a lasting impression on me. They have truly made a difference in my banking experience, and I believe their exceptional service should be recognized and celebrated. Thanks & Regards, Aneel
14th July 2023
Dear Sir/ Ma'am, This is to inform you that I have got all the information required and great assistance from your customer care executive " Ms. Bharti ". Thank you for your support and help.
13th July 2023
Thank you for your help and support ☺️ I am happy with your response, I will mail again if I have any problem again in the future.
11th July 2023
Dear Anjali, Thank you so much for your response and that was helpful and great for me. Thanks for your help.. Have a great ahead
11th July 2023
Respected Jasmine Madam & Mitali Madam, Thank you for your Support & Cooperation. It means a lot. I am truly satisfied with your service.
10th July 2023
Dear Arbaz S, Thank you for taking out your time to call me to clear my doubts regarding the interest rate. I thank you for your reply. Best Regards, Vikas Malhotra.
10th July 2023
Hi Adwiteeya, I am writing a review on my experience with you and IDFC bank. Please check it below. I recently had the pleasure of opening a bank account with IDFC Bank, and the experience was truly remarkable, thanks to the outstanding service provided by Mr. Adwiteeya Upadhyay, the bank manager. From the moment I walked into the branch, Mr. Upadhyay's professionalism, kindness, and attention to detail were evident, setting a high standard for personalized and responsive service. First and foremost, I was impressed by Mr. Upadhyay's warm demeanor and his ability to make me feel welcomed and valued as a customer. He patiently listened to my requirements and asked relevant questions to understand my banking needs thoroughly. It was evident that he genuinely cared about finding the best account option for me. Moreover, I was pleasantly surprised by the speed and efficiency with which Mr. Upadhyay processed my account opening request. Despite the bank being quite busy, he ensured that my paperwork was handled promptly, saving me valuable time. His knowledge and expertise were evident as he effortlessly guided me through the entire process, making it a smooth and hassle-free experience. What impressed me the most was Mr. Upadhyay's personalized approach. He took the time to explain the different account features, benefits, and associated services, tailoring the information to my specific needs. His ability to simplify complex banking jargon and provide clear explanations demonstrated his commitment to ensuring that I understood all aspects of my new account. Furthermore, I was delighted by Mr. Upadhyay's responsiveness and availability. He promptly answered all my queries, whether in person or through email, demonstrating his dedication to customer satisfaction. Even after the account was opened, he followed up with me to ensure that everything was running smoothly and to address any further concerns I might have had. In conclusion, Mr. Adwiteeya Upadhyay exemplifies what it means to be an exceptional bank manager. His kind and warm demeanour, along with his timely and personalized service, made the process of opening a bank account with IDFC Bank a truly enjoyable experience. I commend his professionalism, attention to detail, and commitment to providing excellent customer service. I highly recommend Mr. Upadhyay to anyone seeking banking assistance at IDFC Bank, as he undoubtedly goes above and beyond to exceed expectations. Kudos to Mr. Adwiteeya Upadhyay for his remarkable service, and my heartfelt thanks to IDFC Bank for employing such a dedicated and customer-oriented professional. Regards, Rakesh Kumar Jangir
6th July 2023
Thank you for your help and support ☺️ I am happy with your response, I will mail again if I have any problem again in the future.
5th July 2023
Dear Rahul G, I hope this email finds you well. I am writing to express my sincere appreciation for the swift resolution of the issue regarding the dishonoured demand draft. I acknowledge that the demand draft in question has been cleared and the credited amount has been successfully deposited into my account. I am pleased to see that IDFC FIRST Bank has taken immediate action to rectify the situation, and I would like to commend your team's efforts in resolving this matter promptly. The timely resolution has alleviated the inconvenience and financial concerns I faced due to the dishonoured demand draft. I appreciate the professionalism and efficiency displayed by IDFC FIRST Bank throughout this process. Please extend my gratitude to all the individuals involved in investigating and rectifying the issue. Their commitment to resolving customer concerns and delivering a satisfactory outcome is commendable. Once again, I would like to express my gratitude for your attention to this matter and the successful resolution. This positive experience has restored my faith in IDFC FIRST Bank's commitment to customer satisfaction. Thank you for your assistance, and I look forward to continued positive experiences with IDFC FIRST Bank in the future. Best regards, Ashwin Prajapati. Om Builders and Developers.
4th July 2023
Dear IDFC team, I hope this message finds you well. I am writing to express my deepest gratitude for the exceptional service and unwavering commitment IDFC Dwarka team demonstrated in ensuring the completion of my transaction on July 12, 2023. Team willingness and support by working extra hours late at 8 PM to make the transaction successful on the same day of my request truly amazed me. I understand that your dedication and hard work played a crucial role in making the process swift and seamless, and I am incredibly grateful for your efforts. I felt genuinely supported and valued as a customer, which is a testament to team exceptional service. I look forward to continuing our positive relationship in the future and will not hesitate to recommend your services to friends, family, and colleagues who may require banking assistance. With heartfelt appreciation, Thanks and Regards Shubham Jain
29th June 2023
Thank you so much for this quick turnaround and support. I appreciate IDFC BANK for extending the customer delight.
26th June 2023
Hi I am IDFC FIRST Bank loan account holder and I called customer care for some of my issues there was Zaida, she helped me lot to solve my problem.
26th June 2023
Thank you for your prompt response and for notifying me that my loan account has been closed as per your records. I appreciate your efforts in processing the closure of my loan account. I also want to express my gratitude for acknowledging my concern regarding the CIBIL updation. I understand that it will take approximately 10 working days for you to provide an update on the status of the updation process. I will patiently await your response within the given timeframe. I appreciate your commitment to resolving this matter and ensuring that my credit report accurately reflects the closure of the loan account. Your dedication to customer satisfaction is commendable. Thank you for attaching the No Due Certificate. I have reviewed it, and I am grateful for the document certifying the closure of my loan account. I would like to reiterate my appreciation for your assistance in this matter.
23th June 2023
Very delighted to receive a good service. I am deaf. I met Ashi bhati and she assisted me so well. Your whole staff was very helpful. My query got resolved within few minutes.
21st June 2023
Hello Gagan, I would like to take this opportunity to thank you for always being there for me to provide your service and support without hesitation. As you know, I work during the night and usually asleep during the day. I check my emails during the late afternoon or evening only before starting my work. So, that's when the queries related to financial matters also arises to me. However, you always pick my call and clarifies my doubts by providing necessary information if available right away or make sure to provide that information the very next day. I really appreciate you providing the support even during your off-office hours and being very kind to me. Thank you so much once again for your hard work & dedication and I wish you a continuous success in your future endeavours. Thanks & Regards, Manohar Thimmaiah Nagaraj
20th June 2023
I am very happy with the service, we were in urgent need of personal loan, with the support we got the loan on the same day. Service was quick and fast.
19th June 2023
Very good service given by afreen. She was very polite to listen all my queries and helped me to get quick resolution.
19th June 2023
Dear Neha Good day. Appreciate your help & advise. Already had a conversation Mr. Shayan. Hopefully the issue will be resolved next time onwards.
17th June 2023
Hi team I would like to appreciate the agent Akshay Mhamunkar for resolving my issue. I was worried as my debit card was freezed and could not make any payments, spoke to Akshay about it and he assured me on the call, that it will be resolved and it was resolved. I Thank you for your effort in helping me, keep it up. Thanks & regards Sanjay S
16th June 2023
It's fabulously handled by Mitali your bank's efficient Customer Care Executive. My all queries she patiently listen and after discussing with her seniors resolved it. Must wish her for her efficient and smart work abilities. She is really a gem for her company. Regards SOMESHWAR
16th June 2023
Hi Akshay, It was nice talking to you today. Thank you for answering all my questions appreciate your time and guidance might keep the account open with minimum balance
15th June 2023
Thanks Tejash for your patience, time, support and cooperation in resolving the issue. It is pleasure interacting with you.
12th June 2023
IDFC FIRST Bank Team, I am writing this letter to appreciate IDFC First Bank customer care executive Amrit Das and your wonderful team for their services. I had recently called your customer service centre to know or get my loan repayment schedule or loan account statement. Representative provided me with a solution how I can get details from another way that is WhatsApp Banking & helped me change new mobile number. The experience was phenomenal. I was assisted at every step of the process with perfection and kindness. All my queries were resolved and proceedings were taken care off in the most professional way. Thank you for your services. Keep up the good work. Keep growing Mr. Das with your team.
10th June 2023
Thanks Rohit for your coordination. My query has been resolved. You can close this request. Best Regards, Maninder
9th June 2023
I would like appreciate fairy sharma for giving quick solution in banking EMI related issue good service thank you Fairy Sharma.
8th June 2023
My name is Mukesh Mate I visited your branch for loan closing in your staff Meghana Javeri ma'am gave me a great service. I am really satisfied with assistance that meghana ma'am gave me, Thank you
8th June 2023
Dear team, today I visited pune branch for loan closure and I met Diksha Shinde madam, she is very helpful she guided me in very easy way I really like her service, Thank you so much for the service .
6th June 2023
Great and excellent work is done by Shraddha and all required information was provided.
6th June 2023
Extremely happy with the service as when I came to the branch I was expecting that it will take 1 hr. to wait and my query would be addressed, however I got my number immediately and my query was resolved within 2 min., Very happy, keep it up
2nd June 2023
An excellent service by Aamna Shah while telephonic talk with her. Her approach to explain and speak with customer is with kindness and positive way with full of respect is great. We wish her for progressive future life span. Thanks and regards
2nd June 2023
Recently I contacted your customer care helpline number. The name of Executive is Aashi. She is very excellent knowledgeable executive and she resolved my query. She is very polite and understanding executive. Thank you So much AASHI for helping me. I give you 10/10 for your customer service. Feeling satisfied . I already connected with IDFC first bank from last 4 years and of course today's experience will encourage me to go along with IDFC first bank.
30th May 2023
Hi Arbaz Thank you very much for your help. I really appreciate you calling me at my UK number and resolving the issue. Much appreciated. Best Regards, Gaurav
28th May 2023
@IDFCFIRSTBank @IDFCFIRST_Help Dear Bank, Thank you very much for solving my problem.
26th May 2023
To Satbir Singh (Senior Manager IDFC Legal Team) It gives me great pleasure in appreciating the outstanding contribution made by you in resolving an important case of online fraud under Information Technology Act and enabled the arrest of accused persons in a short span of time. I have no reservation saying that, it was possible because of the peerless service and timely cooperation extended by you. Our Cyber Crime Police has been interacting regularly with the services providers through Nodal Officer and the constant technical support extended by the service provider throughout, enables us to crack most of the cases reported in our jurisdiction. Once again, I take this opportunity to express my gratitude and sincere appreciation for the excellent services and cooperation extended by you & your team I am quite sanguine the same will be maintained in future also. We would be more than happy, if we could be of any help from our end.
26th May 2023
Dear Rohit, Please be informed that both the issues (payee deletion and recurring) seemed to be solved. Thanks for the swift responses and support. Best Regards, Tinsu M Babu
24th May 2023
I visisted loan center sector 26 branch Chandigarh and I would like to appreciate Divyankshi sharma for her skills and dedication toward her job. Her knowledge of domain is excellent. She is clearly an employee who possesses more knowledge and skills according her experience.
24th May 2023
Mr.sameer Khan thank you so much for your help in my query although you are very supportive man. I appreciate it .thank you such bro.
23rd May 2023
I would like to place on record the excellent services provided by your elite Executive Mr. Raza to senior customers like me. He is very knowledgeable, courteous and professional in his approach to customers. He gives major attention to minor details in customer relationships. In short Mr. Raza is AN ASSET TO ANY CUSTOMER ORIENTED ORGANISATION IN GENERAL and IDFC FIRST BANK in particular. Please convey my appreciation to him. I wish him ALL THE VERY BEST.
22nd May 2023
I just wanted to highlight the hard work you've put into that conversation. It shows great skills and I’m sure this attitude will take you far in your career. Raju khan great work👍
22nd May 2023
Aashi has helped me in solving the problem of cheque bounce charges and even she is very polite in answering the questions and clearing all my queries. Thank you Aashi once again.
20th May 2023
Hey there, I hope this email finds you well. I am writing to express my deepest appreciation and gratitude for the exceptional level of support I have received from Yukti Khanna , Thorough out recent interaction with your CC team , I have been impressed by the professionalism, efficiency and guidance only from this associate/CRO whatever you call, I would like to comment your team member Yukti for her exceptional communication skills and patience in listening my concern and provided clear explanations and educated me to wait for given TAT , and she called now and says yes we have unblocked your card start using , this is where the customer satisfaction stands! Please extend my heartfelt appreciation to Yukti for her excellent support !
19th May 2023
Thank you so much for your response which resulted in positive outcome for me. Will highly recommend IDFC bank services to my family and friends.
19th May 2023
I've been facing problem on paying my EMI on time. So I had a conversation with Mr.sameer Khan. He very kindly and politely handled my situation and he helped with the issue I was facing. Thank you so much IDFC FIRST BANK for having this kind of good customer care support. I'm really satisfied thanks to Sameer Khan.
18th May 2023
We met Mrs. Shiva Gautam At the bank, who has been helping us getting loans and solving other issues, her service has always been excellent such employees are really appreciated. Regards, Advait ZAD.
18th May 2023
Dear team, We had pleasant experience while interact with Miss Santhoshi during our query about EMI issue. Continue the same spirit in an interactions with consumers Thanking you Yogita Adireddy
17th May 2023
Dear Prithvi, I am writing to express my sincere gratitude for the exceptional service you provided me in resolving my loan due charges. Your prompt attention and proactive approach to solving my problem have truly exceeded my expectations. Your professionalism, expertise, and willingness to go above and beyond in ensuring my financial wellbeing are truly commendable. It is because of your efforts that I was able to have my loan due charges waived, a gesture that has immensely relieved me of financial stress. Your dedication to serving your clients and your deep knowledge of banking matters are a testament to your commitment to excellence. Your kindness and empathy towards your clients are also much appreciated, and it is evident that you are genuinely invested in helping people achieve their financial goals. Thank you once again for your exceptional service and I will undoubtedly recommend your services to anyone in need. With sincere appreciation, Mousumi Bose dolui
17th May 2023
The executive's support has made me happy, so thank you. The executive offered sound guidance. Every issue is resolved by her. You have my heartfelt gratitude.
13th May 2023
Thank you @IDFCFIRSTBank @IDFCFIRST_Help team for closing FASTAG account. Social media team helped me to close the FASTAG account. Once again Thank you for all your efforts 🙏🏻🙏🏻
12th May 2023
Hello This Is Tushar Singh, I have connected with your customer support team member, I spoke with Bharti, she was very polite and helpful, she sorted out all of my queries. Thank-you Bharti for helping me.
11th May 2023
I have visited branch for loan closer of my Tw loan and I received very good service Mr Rajkumar Vachhani. Even my loan was quickly closed and it was not expected but service was very quick and even I have check my loan application and it was closed quickly. Previously I face so much difficulty to close the loan Thank you so much Rajkumar Vachhani for good service. I am willing to open saving A/c with your bank
9th May 2023
I visited the Loan Centre, Service is very Good and prompt. The communication of employee and process knowledge is proper. I visited the loan centre for loan closure and NOC. I am very grateful and five-star rating to IDFC FIRST Bank services
9th May 2023
Dear IDFC Bank Team, I am writing this email to express my heartfelt gratitude and appreciation for the excellent support your team Member Name Ms. Mamta Shah provided in the closure of my loan account. I was truly impressed with the level of professionalism, efficiency, and dedication demonstrated by Ms. Mamta Shah throughout the entire loan closure process. From the very first interaction, Ms. Mamta Shah showed great patience and understanding of my needs and concerns. She was available to answer my queries promptly and guide me through the entire loan closure process with ease. I must admit that the entire process was seamless, and the efforts put in by your team to make it hassle-free are highly commendable. Your team has demonstrated a remarkable level of expertise and knowledge, and their guidance and advice have been invaluable in ensuring the smooth closure of my loan account. Once again, I would like to express my sincere appreciation to your team for their excellent support and dedication. Their efforts have undoubtedly contributed to my trust in IDFC Bank. I would highly recommend your services to anyone looking for a hassle-free and transparent banking experience. Thank you once again for outstanding support and dedication. Best regards, Renish Shah
9th May 2023
Dear IDFC FIRST Bank, I would like to thank and appreciate Ms. Srushti Shah for helping me out with my closure request. Being senior citizen I am not able to visit again and again for loan close as per process. Ms. Srushti Shah helped me very well, I asked her that I want to close my loan she took my request for FCl and arranged approval and processed my loan closure. Thanks and regards, Kirit M Panchal
7th May 2023
Thank You so much for reaching me out. Natasha from your team listened to my issue and very understandingly provided solution. Kudos to her keep up the good work IDFC team
5th May 2023
This is for Jomol in IDFC FIRST Bank in Coimbatore peelamedu loan centre. She was very polite in explaining my query regarding two-wheeler loan and she guided me thru the interest part and details and procedures for the loan process. That's unexpected service that I am fresh to bank and I have never had this experience in any other bank this was a good service for me thanks Jomol for your kind service
5th May 2023
Respected sir, I am very happy to inform you that I frequently visited IDFC FIRST Bank - Ratnakar vastrapur branch, and I have talked with Ms. Mamta ma'am regarding my home loan account, she guided me well & very politely. Bank should appreciate this type of employee, for better service and increase value of bank in front of customer service.
4th May 2023
Dear Sir / Madam We take this opportunity to extend our whole-hearted thanks to Mr. Divyanshu Saxena , Manager , Collection Team, Ms. Srushti Shah & Ms. Mona , both – Executives at Customer - Help desk, all based at Ratnakar Office, Vastrapur, Ahmedabad, for their continuous support extended to us during our recent visits in months of March & April ‘ 2023. Needless to say, they all were very helping & courteous to us in their approach. We had visited them frequently with our various queries – initially towards fore-closure of loans & later on, for 'No Due Certificates' and return of original documents. They have had always welcomed us with a smiling face, warm approach & positive attitudes. We wish all of them a successful & bright career. With regards For Crystal Distributors Pvt . Ltd. [ R.T. Rangwala , Director & Owner of Property ]
2nd May 2023
Dear Pratik, I hope this email finds you well. I am writing to express my sincere gratitude for the exceptional service that you have provided me as my banker. Your unwavering commitment to providing personalized attention and support has truly exceeded my expectations, and I am grateful for the time and effort that you have invested in me. From the moment that I first talked to you about my prolonged address updation issue, you made me feel welcomed and valued as a customer. You took the time to understand my concerns and have consistently gone above and beyond to ensure that all my concerns were addressed in a timely and professional manner. Your professionalism and expertise have been a great asset to me, and I am truly grateful for your help. Your attention to detail and your commitment to excellence have made a significant difference in my experience as a customer, and I want to express my sincere appreciation for all that you have done for me. I am confident that you will continue to excel in your role as a banker. Thank you again for your outstanding service, and please keep up the great work!
1st May 2023
Hi, Thank you for your quick turnaround time and helping me out with my urgent issue. Also, appreciate your timely response to my emails and also request for a call-back.
30th April 2023
Thank you for the clarifications, Ankita. Your explanation was very helpful and has given me a much better understanding of the processes. I appreciate your willingness to take the time to answer my questions and provide additional information. Once again thank you for your help. Regards, Amit Raj
29th April 2023
Dear IDFC team, Today I close my personal loan and representative Srushti Shah helped me so well that it will close within half an hour. Thank you very much for your support.
29th April 2023
Ms Shetty could answer my queries to my satisfaction. The conversation was very helpful and informative.
29th April 2023
I have Home loan running with IDFC FIRST Bank and I would like to Thanks to you for resolve my Restructuring request on priority basis. As well as thanks also for attending and understanding my problem. Thanks!!! Geetika Malhotra U R SUCH A GREAT LEADER AND U R THE FACE OF IDFC. Hope I will see this kind of customer service in other branches also whenever I will be there for any help.
28th April 2023
Dear Srushti, I would like to express my gratitude for the exceptional customer service you provided in assisting my father Mr. Naresh Aswani with the foreclosure of his housing mortgage loan. Your dedication and professionalism throughout the process were truly remarkable, and his experience would not have been as smooth without your assistance. I cannot thank you enough for your time and effort in ensuring that everything was handled efficiently and effectively. It is evident that you take great pride in your work, and your commitment to providing excellent customer service is truly appreciated. Once again, thank you for your invaluable assistance to my father. I wish you all the best in your future endeavours. Best regards, Regards Dipti Ahuja
26th April 2023
Hi Team Thanks to Supriya for understanding the situation and taking the merchant refund processing request on priority. She was able to understand the problem and assisted in getting it into processing fast. Regards Naveen
26th April 2023
Good Morning Team IDFC, I am a new user and I had quarries on card use. I have been guided by Asma Khan Mam and her guidance has helped me understand the use of card and how to set it up. In my opinion I shall give her full 5 ranking.
25th April 2023
Hi Supriya ji / team Thanks for quick understanding of my issue related WOW credit card and taking care of it. Regards Dipakkumar Talati
24th April 2023
Hi, This is reference with IDFC Bank loan Account statement and Repayment schedule at Branch. Service which I have received is extremely good and I am happy with the service. I met Nirali Yagnik for loan statement and repayment schedule. She really helped to know the loan Interest. I would recommended IDFC FIRST Bank to my Family and friends also. It was lovely visit to Ahmedabad Vastrapur branch as staff was so helpful and respectable. Thank you so much To NIRALI YAGNIK.
20th April 2023
Dear ma'am, I am Shraddha Prakash giving feedback to Bharti, customer service provider. She was very helpful, detailed and helped me a lot with the issues and resolved my issue. Regards
18th April 2023
I am very much grateful to customer executive Bharti. She helped me regarding my payment. Thanks a lot
13th April 2023
Ms. Amit vig gave good response for my queries and resolved my request.
13th April 2023
Bharti ma'am guided me very well, she spoke to me very politely. I would give excellent rating for her service. She helped me for my foreclose loan. Thank you!
12th April 2023
Very Nice , polite and good behaviour guidance I received ever by harsha jaiswar. Thank you for having such kind of customer service @idfcbank
11th April 2023
This is Abdul writing for padmahariharan in Tirupur branch, he was very polite and answered all my queries in a timely manner and lead me in a respectful manner he gave me instructions in mobile app too it was a good service.
11th April 2023
Dear Neha, Thanks a lot for your timely response and assistance. Employee like you benefit the organization to keep progressing. Thanks once again for your excellent support.
6th April 2023
Dear Team, Omkar has been very helpful and gave me all the information patiently. Regards, Bipin
4th April 2023
Thank you for your response & quick help, I'm very delighted with you & IDFC bank.
1st April 2023
Hi, I really appreciate the conversation and service offered by Shikha Lodh over the concal today. She was responsive and service oriented and aware of entire method of the card service. Really appreciate such genuine service providers. God bless her and entire IDFC First bank team always. Best Regards Kunal C. Doshi
1st April 2023
Hi Team, Today I contacted IDFC first bank for credit card inquiry. Happy to mention that my experience was amazing. Manisha Jaiswal who attended the call was very helpful, she explained me the features & benefit of all the credit card in details. She has a thorough knowledge of product. Her pace of talking was pleasant & lastly throughout the call she was extremely patient and assisted me to apply for the credit card. :) Wish to have a similar banking experience going forwarded. Glad to partner with IDFC first bank. Regards Sunil Agarwal
31st March 2023
Dear team, Thank you so much for resolving my issue within frame time. Once again thanks you. Irfan ahmed
31st March 2023
I would like to inform you that one of your CREDIT CARD CUSTOMER CARE EXECUTIVE was brilliant in explanation regarding my CREDIT CARD queries, confusions and complexities.
30th March 2023
Yesterday and today had a good conversation with Ms. Yukti. She is good and helpful in giving information, soft spoken. Thanks Ashok Kumar Jain
25th March 2023
Dear Shashank, I have received the gift vouchers. I am also taking this opportunity to put in a word of appreciation for IDFC First Bank and Mr. Shashank in particular regarding their holistic approach in resolving this incident. Consistent updates coming from Mr. Shashank made the entire process very transparent and sans souci. Keep up the good work. All the best. Thanks & Regards. Ankur Suri
24th March 2023
Thanks a lot to you IDFC my loan is closed I was trying to contact you before only but now the issue has been solved thanking you
24th March 2023
I am writing this mail to appreciate your wonderful team for their services. I had visited your bank at Thane Ram Maruti road today, 24th March 23, to foreclose by loan. The experience was phenomenal. I was assisted at every step of the process with perfection and kindness. Special thanks to Mr. Milankumar Jain for guidance. Thanks and Regards Deepali Shirsekar
24th March 2023
Priyanka helped out for NOC of my car loan. It was very pleasant experience she explained each and every process for HP cancellation
23rd March 2023
I was not sure about the amount and billing dates but with her way of explaining the billing system in a patient manner, helped me to understand it better Thanks Manisha. Wish you luck! I think you guys are great at your job and easy banking as always.
21st March 2023
I am anand bhatt customer of your bank, here I would like to Thank Miss Priyanka Jadhav for her satisfactory customer service. I am very much delighted with her quick response and courtesy to IDFC Bank customer. Thank you very much for her great support.
17th March 2023
Dear sir/mam better advice and good communication Amit vig am appreciate you.
16th March 2023
Thanks for supporting, good service, taking action immediately and resolving the issue. Good service.
16th March 2023
I Pramila Rawat I have received very good service from miss Diksha Shinde she is very helpful, she handled the customer very politely.
14th March 2023
I Karan Gaikwad, today I visited Pune branch for loan closure and I met Diksha Shinde, She is very helpful. I am happy with the service thank you IDFC for the support.
14th March 2023
@IDFCFIRST_Help My heartiest thanks to Chetan ji from IDFC First bank for helping and resolving the issue in a timely manner. Appreciated !!😊
10th March 2023
Hi This is vijayshankar came for query in my ebc card the person in tirupur branch, padmahariharan has provided good service and good talk he listened to me patiently and given me the right solution and he guided me thru app for ebc it was a new learning thanks hari for that and thanks for idfc Thank you
10th March 2023
Dear Sakshi abhi aap se bat hua mera jo bhi concern tha Aap ne mera concern ka resolution kar di hai aur aapka bat karne ka tarika bahut hi achha tha Aapka bahut bahut dhanyawad thank you so much
8th March 2023
Appreciate your concern and handling efficiency with customer like me. We also appreciates IDFC transparency with their customer and fast solution of any kind of services.
8th March 2023
Thank you Priyanka for upfront service relating to NOC for loan. It was quick response time from your end. Thank you for effort. HAPPY WOMENS DAY
4th March 2023
Glad to inform you that customer services desk services Mrs. Shiva Gautam has been good support for collect documents & inform all the process in well manner. Best of Luck for your future.
3rd March 2023
I have visited Calicut branch for my loan query purchase card details , Nithesh T attended me and gave card details he explained on loan offer avaialble for me and he helped me to apply for loan. Thanks & Regards, Salumon Aboobacker
3rd March 2023
Dear IDFC First Bank Team, Thanks for your call and below message. I am happy that my query has been solved and that I will be receiving new Debit card with my full name HARI KUMAR V G embossed. As discussed on the call, I checked and found that my full name was updated on the profile of my IDFC First Bank Net banking login. I really appreciate the timely response and help received from your end. Thanks and regards Hari Kumar V G
28th February 2023
Hi Rahul, Thanks for your email, appreciate it. I will collect the debit card from the bank once I am back in Bangalore. Hope this works. Regards Prathap
27th February 2023
IDFC FIRST Bank thanks Gaurav for revolving my query. I liked the way you quickly responded to my concern happy to have been banking with IDFC..... Good gesture from the IDFC social media team.....
25th February 2023
Hi, Yukti just helped me with my query about my credit card. She was knowledgeable, professional and quick and was able to support me. Thanks Keep up the Good work!! Regards Alok Gupta
22nd February 2023
Dear team, I went to Tiruppur branch for my loan detail your team padmahariharan gave excellent service to me by giving me guidance in app thanks hari
21st February 2023
I would like to share my appreciation for Shikha Lodh who assisted me with credit card redemption charges issue. She was polite, professional and swift in understanding the issue and initiating resolution. The follow up calls to keep me updated on the status and the final resolution gives me confidence and trust in IDFC. My sincere thanks to Shikha and IDFC.
20th February 2023
Dear team Today I called customer care regarding my transaction. Care executive Yukti Khanna very cooperate me and give me better solution. My feedback for Yukti is very positive. Thanks Rajesh garg
19th February 2023
Today I got call from Mr. Chetan IDFC CS team he give me best support information and assured me to give refund within 7 working days . Now I hope that issue has been resolved. Thanks 🙏
17th February 2023
Today I visited bund garden branch and meet with Priyanka madam and discussed regarding my old loan. She solved my all issues. I have received very Nice service and some charges waived off. thankful to Priyanka.
16th February 2023
Hi Guys I really want to appreciate Akash who handled my case, the turnaround was superfast, I am extremely impressed with how fast the limit was increased and also the card got upgraded. I'm definitely going to refer my friends and family. Please keep up with this speed of service as this will be a huge differentiating factor for most customers
15th February 2023
Hello Team! I'm Aman Kumar, and I visited IDFC First Bank yesterday. I appreciate the amazing service I received from your vivacious staff Himanshu Gupta. I initially have some queries about my account and am concerned at the moment since I am short on time and must attend an appointment. But then I ran across one of your employees, who quickly answered my questions and saved my time. He addressed the questions in a remarkable manner. The composure and calmness that he had is something that everyone can learn from and look upto. I want to express my gratitude for your kindness and availability to your clients. Compared to other private banks, IDFC First Bank has great people that provide exceptional service. I wish you and your staff the best of luck in all of your future endeavours and in providing excellent customer service.
15th February 2023
Hema priyanka, your work looks great!! it is clear that you care about your work, and i appreciate that you have finished all your work on tome, and paid attention to customer thank you
11th February 2023
Dear Sir It gives me immense pleasure to share with you, my experience of getting best in class customer services provided by Mr Rohit Mittal, Branch Manager at Ambala Sadar Branch. Being a wealth customer to your Ambala Sadar Branch I have always experienced great services even after I Immigrated to another country from my status of being resident Indian to NRI and its admirable that Mr. Rohit was always available to help me out with all my queries whenever I needed it and he did an excellent job. Earlier I had opened just my own account with his Branch now have a relationship of 4 family accounts with a deposit of about 50 lacs which we will be deepening soon with more multiples just because of great service levels experienced with IDFC Bank. I definitely am planning to move my entire banking relationships to your Ambala Sadar Branch especially Mr.Rohit Mittal who is one of the best staff and Branch managers your brand has. Thanks for giving such wonderful services.
8th February 2023
Respected IDFC First Bank Team, Hello! I have never seen such a Humble and Kind person. The Customer Support Executive was an Amazing Human Being. I have never experienced such splendid service in my Lifetime. Yogesh Kanade always delight your customers like you did and they will remember you forever. IDFC First Bank you are giving exceptional service to people. One day, you will conquer the world with your endeavor to provide remarkable service to your customers. Gratitude and Appreciation in advance for your time and energy in assisting and aiding me to resolve my issue. Thank You; Vernon Lobo
8th February 2023
I visited the IDFC FIRST branch and met Priyanka; who helped with the NOC on an immediate basis. Thanks to her.
7th February 2023
Mis Yukti Khanna has provided valid information and addressed my queries.. And as per request she escalated my inputs to approval team and after completion of the request and approval. She again called back and updated on the same.. I would like to give 10 out of 10 rating to mis Yukti Khanna. And the customer support team of idfc first back is the best service i have ever gone. Thank you P jagadish
7th February 2023
Dear Team, I have a savings account with IDFC FIRST Bank in Pratapgarh. I have obtained OD against FD, and this morning I needed some funds for a medical emergency. I visited Pratapgarh in the morning and met Mr. Vinay Yadav. The way he understood the situation and provided the solution is amazing. He enhanced my OD limit in due time. I am highly impressed by the service I got. This bank really understands its customers.
7th February 2023
Hi Team, Greetings for the day. This is in regard to the service provided by your executive, Shruti Khochare. I am very happy with her polite communication and knowledge regarding the credit card EMI conversion. I really appreciate it. Good wishes for your future, Shruti!
5th February 2023
I am completely satisfied with your executive, Sweta Mam. She is very humble, good at communication, and prompt in resolving my query, so it was a great experience. Thank you, IDFC FIRST Bank.
5th February 2023
Hello Ritu, Hope you are doing well !! My name is Rohit Sharma, and I am a customer of IDFC FIRST Bank. I am sending an email and want to thank Mr. Rahul, who has given me outstanding support towards service operations. It’s not a single instance that I am talking about, but I have visited there three times with different queries, and I always got a positive response from him. My query was resolved in a single visit. I know the responsibility of an agent towards customer satisfaction because I am also working in a service operation organisation and handling customers. He is a very good human being, as well as knowledgeable and experienced. Please echo my words for his good experience and attitude. 🙂🙂 I am fully satisfied with his response and support.
4th February 2023
Dear Soni, I hope you are having a wonderful day! I apologize to you for not picking up the call. I was working in the office. Well, thank you for your prompt response on the issue. Nevertheless, I did visit the IDFC First Bank Jasola Branch for assistance. They informed me that there's an issue with the remittance portal “Spay Technology Pvt. Ltd.” The bank executive Mr. Hridesh Kumar also spoke with the merchant and instructed him to talk to the respective remittance portal regarding the issue. The merchant asked me to share the pictures of the bank passbook recorded current transaction that I already did. The merchant has taken action on the matter and will let me know soon about the further response from the remittance portal. Thank you for your kind assistance! Kind Regards.
4th February 2023
I would like to thank Miss Shikha Lodh for helping me promptly and for listening to my concerns in such a polite manner that she should be awarded the title of Polite Customer Officer. Cheers !!! Thank You, Varun Chopra, one of your loyal customers.
4th February 2023
Thank you so much for your quick response and fast service😊. You are truly a customer friendly Bank.
2nd February 2023
I visited the branch to collect the NOC for my consumer durable loan. Priyanka helped me download the NOC from the IDFC FIRST application and What's App. She also provided a printed copy of the NOC. IDFC FIRST Bank's service is very good.
2nd February 2023
Dear IDFC FIRST Bank, Today I visited the Kolkata Apeejay House Branch and met Mili Biswas. She was very friendly and helpful, and she made me understand about the charges. I loved her service. Thank You.
2nd February 2023
Hello! I have never seen such a benevolent and compassionate person. The customer support executive was an amazing human being. I have never experienced such splendid service in my life. Rohit Gindra: Always delight your customers like you did, and they will remember you forever. IDFC FIRST Bank, you are giving people exceptional service. One day, you will conquer the world with your endeavour to provide remarkable service to your customers. Gratitude and Appreciation in advance for your time and energy in assisting and aiding me to resolve my issue. Thank You; Vernon Lobo
29th January 2023
Dear Team, Thanks for resolving my problem on priority, I would happy to say that you and your team supported me on non working day even I got the amount within one hour after discussion with Rasik, I would like to special thanks to Mr. Rasik who helped me and resolve the issue within a day. Thanks Rasik and all IDFC team Thank u so much.
28th January 2023
I'm writing you today out of a deep sense of appreciation. Your employee, Mr. Padmahariharan, from the Tirupur branch, did a fantastic job, and I greatly appreciate you having such excellent employees in your team. It's admirable that he took the time to consider my problems and put out all of his effort to find an early solution by comprehending my circumstances. He did an excellent job, and I have to admit that this indirectly contributed to me achieving one of my long-term objectives. I'm delighted he's partaking. I am aware that the bank is unable to provide any additional resources or job advancement for a single individual. However, I kindly ask you to make provisions to document the fact in the personal service files, as well as to write the individual a note of appreciation or personally express our gratitude on their behalf. Such individuals wish that their tribe expands and are assets to your organization. I would also like to thank the rest of the staff at your bank for their assistance. All the best for your future endeavours. 💐
28th January 2023
Dear madam Good day, I have received a confirmation call for the welcome kit to be redirected. It was a nice conversation, and I am fully satisfied with the service. I must say thank you for the valuable service.
23rd January 2023
Hey, Hrishikesh Gawade. You make such a difference to your team and department. We all appreciate your attitude and problem-solving skills. Thank you so much.
21st January 2023
The executive's assistance made me very happy. The right advice was given by him and he resolved every concern. In addition, he accepted the request for loan closure and explained that the loan would be closed. He also provided appropriate justification.
19th January 2023
Thank you very much! my issue is resolved, and I am able to log in to my internet banking after resetting the password. Without your help, I don't think the issue would have been resolved. Thanks to Neha for her follow-ups with backend teams in resolving this for me. I appreciate your wonderful services in resolving this issue. Thank you again for your help.
17th January 2023
I'm grateful for the executive's assistance. He gave the right advice and fixed every problem. He also provided me with a thorough explanation. I sincerely appreciate it.
17th January 2023
Thank you for the response. I appreciate the efforts taken to resolve the concern.
17th January 2023
Thank you so much, Sheldon R., sir. You have been assisting me for the past 5 months. Sheldon R. Sir is a very humble and nice person. He speaks very sweetly and has excellent manners. Thanks, Sheldon R. Sir, IDFC FIRST Bank (@IDFCFIRSTBank) is the best bank in India. I will suggest you guys go with IDFC FIRST Bank.
16th January 2023
Thank you all; my lien balance was removed and my savings to salary conversion is in process. Again, thank you for your excellent service.
14th January 2023
I've had a wonderful time while getting my query sorted out with Feroz. I found him very patient and helpful. All the best to him.
14th January 2023
Thank you for informing me that the KYC has been updated and for your call this afternoon to confirm the same. I offer you much appreciation for your efforts and timely actions.
12th January 2023
"Deepesh Bhandari You can either choose to go to your nearest IDFC First Bank branch or open a savings account online through their website. You will require important documents if you go offline like Aadhar & pan card Xerox. If you want to do the online process just follow these 4 steps! 1. Open their website and click on the link mentioned for opening a new savings account. 2. Fill in all the important details such as Aadhar and pan details. 3. Complete the professional details section 4. You can complete KYC. It's optional if you're okay with a restricted savings"
12th January 2023
The final decision will be based on your choice as per your conditions. I can tell you that IDFC First Bank is doing really great and they are providing value to their customers. You can definitely invest 1 crore in an IDFC savings account and get yearly returns of approximately more than 5 lakhs. Even investing in land is not bad but IDFC is growing rapidly and you might receive much more than expected. I have a savings account in IDFC bank and I'm receiving great returns (6.25%, credited monthly as of now) so I'm sharing my opinion after actually experiencing the benefits.
12th January 2023
IDFC First bank is one of the leading players in the Indian banking sector providing customers with great returns and services. I have a savings account in IDFC First bank and I receive monthly interest on it, not quarterly which is what large banks like hdfc, sbi etc offer. It's so amazing that I get interest for saving my income and also I get many beneficial facilities from IDFC First bank like free atm transaction, free cheque books, and bunch of other services which are nearly always payable with savings account of other banks. It also gives you excellent rewards for using credit cards and the points I receive in my credit account never expire
10th January 2023
Dear Prachi, Thank you for your mail and kind call-back gesture for my debit card request; I really appreciate the prompt service offered. Stay Blessed!
10th January 2023
My query was properly handled and resolved by Mr. Gaurav, a senior executive from IDFC FIRST Bank. He was very polite, and the issue was resolved in a very short time. Many many thanks to him
9th January 2023
I have not experienced the service of HDFC bank but I know how amazing features IDFC first bank is providing to their customers for the last 2-3 years. Receiving excellent returns on my savings account and IDFC provides credit cards with the lowest interest rate. I believe that with current customer service, quick loan processing, the best mobile banking app, and 10 times higher rewards on using credit cards, IDFC bank will be on top within the next few years, but their shares now! The bank is taking care of the customers and offering fairly high-interest rates in the market. Checkout their website Personal Banking and Net Banking Services
9th January 2023
Thank you so much. I really appreciate your quick and timely support.
9th January 2023
" Based on the customer service experience and perks of having an IDFC first savings account I can guarantee that IDFC bank is paving its way towards being the top bank in India. It offers unbelievable features like premium lounge access at airports and discounts at most top retail merchants throughout the country. Anyone can easily access these lifestyles as well as travel benefits using the IDFC First credit cards. All these facilities and other services will exponentially contribute to the growth of the bank and it will eventually create an effortless, rewarding and new way of banking! You can get more details on their website Personal Banking and Net Banking Services"
5th January 2023
Yes, as always, you take my concern seriously, which is very appreciated. Thanks and regard
5th January 2023
Dear Miss Anagha, Good day! I would like to thank IDFC FIRST BANK personnel, Miss. Anagha at the customer service desk, for her excellent support. Your customer care executive, Miss Anagha, took care of all my queries pertaining to my credit card in a jiffy. She also provided timely and helpful advice regarding the credit card that I'm using. Thank you, Miss Anagha, for your truly appreciated work. Keep up the good work.
5th January 2023
"Anamika Sharma Freelancer at Stay-at-Home Parents (2019-present) Jan 5 I've been a savings account holder with IDFC First Bank for the last two years and I can assure you that it is completely safe. They have great services too. From ATM withdrawal limits to insurance coverage, you get quite a bit for a savings account. And the best part is that you can practically do everything on the app which is also extremely secure. So I'd suggest that it is a good idea to look at IDFC First Bank for your savings account. IDFC First Bank has launched India's first sticker-based Debit Card- FIRSTAP, in association with the National Payments Corporation of India (NPCI)."
5th January 2023
"I know all the facts about IDFC first bank and I don't think any other bank is prioritizing customers as much as IDFC at this point. Great customer service is equivalent to a high reputation in the market. I'll prefer investing in IDFC first bank anytime as know they're going to revolutionize the banking industry in the upcoming years. Their credit cards like FIRST WEALTH FIRST CLASSIC enable premium perks like special lounge access at airports, BOGO vouchers, and instant discounts on restaurant bookings! Altogether IDFC is moving fast in the stock market in terms of positive returns and simultaneously providing the best customer service. ["
5th January 2023
I spoke to Ajith right now regarding the loan account. Such a wonderful solution has been provided by him. I was impressed by the service of Ajith. Keep it up . From my side 10/10 rating
5th January 2023
"Ghanakshi Sharma IDFC First Bank for sure! I recently learned about IDFC First Bank's zero-fee banking service and decided to switch from HDFC because I was done with their casual attitude and pathetic customer service. IDFC First Bank not only says customer first but actually proves it. Their new zero-fee banking policy is proof of that. It's been two months since I opened my IDFC account and the customer care is so prompt and the executives so courteous and helpful that I am definitely not going to any other bank ever."
5th January 2023
I've been a customer of IDFC FIRST bank for 11 months and I've personally experienced excellent service and management of IDFC bank. The profits from shares tremendously depend on the customer reviews and services provided by the bank. The CEO of IDFC [53] bank Mr. Vaidyanathan interacts with local business owners to know their needs. If the bank is taking care of their customers at this level, I'm sure the shares will keep growing to new heights and provide stakeholders as well as shareholders with a superb rate of return.
5th January 2023
I don't know who will become the next HDFC bank but I've been a customer of IDFC FIRS bank for almost a year now and I'm definitely enjoying the services provided by them. I g my First Select credit card and it has changed my financial point of view. I literally spend money on my needs like light bill payments, House EMI, and other bills, and get great cashback for using my credit card. The best part is the reward points I get in my accoun never expire and I can use them anytime! The bank provides the best interest rates on savings and I think it will organically grow to greater heights by 2030.
5th January 2023
I have never heard of such facilities from any bank. It was the first time I heard about zero- fee banking from IDFC First Bank. It was recently launched on the 18th of December to mark the company's foundation day. They have bought these facilities for people with financial issues, and this service will help them as banks take a lot of money from us in the name of service charges. It is the best thing that IDFC First bank has done, and I hope other banks also get some lessons from them.
5th January 2023
"Shweta Gupta I've already read a lot about IDFC First Bank's zero-fee banking feature, and it's so beneficial for the customers of IDFC first bank, IDFC Bank has included facilities like NEFT, sms alerts, cheque book, passbooks, balance certificates, ECS return charges, account closure, and International ATM usage charges under this scheme. There are more other facilities as altogether 25 services will be offered free of charge by the bank to all the customers. They surprised everyone on 17th Dec, their foundation day, with this fantastic feature. It's going to be revolutionary in the Indian banking system"
5th January 2023
It is simple, nothing rocket science. IDFC First bank introduced a zero-fee banking facility on the 17th of this month, and they applied these services on the following day, the 18th of December, to celebrate their foundation day. This facility applies to saving account customers, exempting 25 bank services commonly used by their customers. It is free now. Facilities like cash deposit and withdrawal at branches, demand drafts, RTGS, third-party cash transactions, IMPS, SMS alerts NEFT, cheque book, insufficient balance for ATM transactions, and international ATM usage will be free of charge.
5th January 2023
Greetings of the Day! Thanks, Neha, and I would like to send my thanks and appreciation to all the support staff for providing me excellent and prompt service and helping me out. Thank you and best wishes
4th January 2023
I'm really very impressed. I received very good service from Abhijit Sarkar from the Kolkata house branch. Today I applied for a new loan, and Sir was very helpful. He gave me all the information and helped me a lot. I received a very good service from his end.
4th January 2023
Hi mam, Nikhil Deshmukh here, I called your IDFC FIRST customer care service center regarding loan queries, and that time I spoke with Ms. Payal Sah. She is very helpful, and was giving me proper information about the loan, as well as speaking very politely with me. She answered all of my questions and clarified all of my concerns about the loan process. I'm really thankful for that, and I really appreciate her work. Once again, thank you for your fantastic work. Keep it up.
3rd January 2023
"Today thinking about our existence without mobile is unimaginable. Your mobile can make you earn money with zero investment. Just download the ""IDFC FIRST BANK"" for making its second source of money. Here, the person can refer and earn money without investment. Every time a new member joins the IDFC then the person is rewarded for the same. It works on the referral marketing business. You could select the different referral programs as per your taste and convenience. Highly credible money advisors shall suggest this as the best money-making app for android. A successive referral program of yours could also fetch 1.5% of the disbursed loan amount."
3rd January 2023
"The referral services bring a potential customer base paving the way to earn money with zero investment. You not only get a commission but it becomes a second source of money too. There are multiple ways of doing referral services: - • Word of mouth • Online reviews - • Social recommendations and sharing • Email referrals Specialization based referrals You could even take the help of a wealth planner for successful referral services execution. IDFC FIRST Bank is one of the prestigious institutions that helps people to get paid for referrals."
3rd January 2023
"The increasing digitalization in India has paved the way for an increase in earning through various online modes. Below are some of the prominent methods of earning money online in 2023:- Writing and selling the eBook online Selling your art or photography online Website building and adding up ads App making Earning through referrals One such institution that provides hefty earnings through referrals is ""IDFC FIRST BANK"" They do provide good commission on the referral policy of ""IDFC bank"". All you need to do is refer it to your friends and families. This does help in earning attractive cashback and referral awards. It is to earn money with zero investment"
3rd January 2023
" Today an online job can also provide a handsome 6 figure side income online for free. You can now work from home without any investment. ""IDFC FIRST BANK"" is one such prestigious bank that provides hefty commissions on referral programs. When a person refers to and makes a person join the institution then they get a commission for it. They do earn good cash back and many referral awards. This referral program works based on a policy of publicity. Make easy money with ""IDFC FIRST BANK"" as the best online earning app."
3rd January 2023
"Today a person can easily earn money without investment. There are multiple jobs available on an online platform that provides a good commission rate on referrals. One such prestigious institution is ""IDFC FIRST BANK"" which promotes a referral program . In their referral program in which they promise to provide a big amount of commission. You just need to refer the program to their families and friends. Being the best online earning app, it is much more trustworthy and reliable having much trustworthy factor. "
3rd January 2023
"A referral program is a system that incentivizes previous customers to recommend your products to their friends and family members. ""IDFC FIRST BANK"" has referral to make it reach more people. programs This helps in making loyal customers and helps both parties. Here, you can earn money with zero investment. You just need to refer it to your friends and families. ""IDFC FIRST BANK"" has the best financial affiliate programs. It does provide a commission on every referral that the customer does."
3rd January 2023
Thank you so much for your help, I got my educational loan today, and my plan to move abroad for higher studies is intact. I am really relieved, and once again, I thank you so much for your swift and quick response
2nd January 2023
Hi all, Thank you so much for your support. I appreciate you understanding my concern and sorting it out for me. Good luck
1st January 2023
IDFC First Bank has launched India's first sticker-based Debit Card- FIRSTAP, in association with the National Payments Corporation of India (NPCI).
31st December 2022
I would like to give 100% marks to your customer care executive, Ms. Aasma Khan, for her behaviour and the way she gives answers to customers' queries. I really admire her and wish her every success in her life.
30th December 2022
Thanks, Gaurav, for listening to my queries and for faster execution. It's been a wonderful experience with you guys.
29th December 2022
"Padhega India Online - Gk & Current Affairs Follow Answered by Padhega India Online - Dec 29 E-Rupee (e) or Digital Rupee→→ Originally Answered: What is E-Rupee? The Reserve Bank of India (RBI) recently launched the pilot for its digital rupee or e-rupee (e?) India's very own digital currency. The central bank digital currency (CBDC) is a legal tender issued by a central bank in digital form. It is the same as a fiat currency and it is exchangeable one-to-one with government-issued money. Simply put, the digital rupee is the same as a banknote or coin that we use daily. only it is in a digital form.. The BBI has identified eight banks for the phase-wise pilot launch of the retail digital rupee. Four banks including State Bank of India, ICICI Bank, YES Bank, and IDFC First Bank are taking part in the first phase of the pilot programme cover the four cities of Mumbai, New Delhi, Bengaluru, and Bhubaneswar, ware customers and merchants will be able to use the digital rupee (e), or e-rupee."
29th December 2022
Dear Sir/ Mam, This is to inform you that I registered a complaint through social media a few days ago, and I am happy to inform you that IDFC FIRST Bank not only solved my problem in two days but also took my concern seriously. I want to thank all of you, especially those executives, who have helped me solve my problem. I am satisfied. I will recommend IDFC FIRST to all my contacts, as I appreciate your work and efforts. Thanks and best regards.
29th December 2022
The executive's support has made me happy, so thank you. Every concern is resolved by her. You have my heartfelt gratitude.
27th December 2022
Hello Akshay, Happy New Year! Thank you so much for my refund. I really appreciate your valuable time on this case. Thanks Again. Cheers IDFC FIRST Bank.
26th December 2022
Dear Ritu and Team: I hope you and your team are doing great ! 😊 May I take this opportunity to introduce myself? I am Dr. Vinay Kumar Jain, who has taken a home loan from IDFC FIRST Bank. On behalf of my family, I would like to express our sincere thanks to your team member, Mr. Rahul Vishwakarma, for his dedication, and amazing customer support and guidance. His dedication towards the organization is notable and appreciable. During the process of closing my home loan, we observed that he understands the complete process very well, supports it, and treats all the customers equally. He is soft-spoken, humble, and respects customers. I can give him a 10 out of 10. I have never seen such a great employee in any of the customer support teams. Please convey my sincere appreciation to him. Such employees add a golden feather to the cap of any organization and take the organization's customer satisfaction to the next level. Bravo, Rahul! I wish him a great and bright future
26th December 2022
Good service by Padmahariharan from the Tiruppur branch. There was a prompt response and guidance for my application and loan-related details. The employee was well behaved and did a great job.
23rd December 2022
Hi Nasreen, Thank you for helping me in terms of the ROI update and other queries related to credit cards and personal loans. Really, I would like to thank Miss Nasreen for helping me on this and treating me in a very polite and friendly manner, which helped resolve my concern. I'm happy with IDFC FIRST Bank's services.
23rd December 2022
Dear IDFC FIRST Bank, I am writing this email to let you all know how much I appreciate the instant help on the roadside assistance I received from your T. Nagar branch Deputy Branch Manager, Ms. Preetha who promptly helped me to activate my online savings account, which I am holding at your bank. Ms. Preetha, you have provided me with all the relevant information and the benefits of this account and have activated my account in a quicker way to proceed with my further transactions. We appreciate your hard work and dedication; keep up the good work! My best wishes!
21st December 2022
IDFCFIRSTBank My query has been resolved. Thank You to Your Team I am very happy to be a part of the IDFC FIRST Bank customer family.
19th December 2022
Dear Himanshu, I would like to thank you for your satisfactory advice against loans. I really appreciate your knowledge on each point and your patience in listening to the customer's concerns. Thanks again
18th December 2022
IDFC First Bank is one of the bank that doesn't have annual maintenance charges and debit card charges.
15th December 2022
Ms. Shubhanshi of branch Sector 137, Noida, is very hardworking and sincere. She comforts the customers in the branch office by extending all necessary inputs to carry out the bank work. I wish her much success and growth in her career.
15th December 2022
The customer service executive was very polite and humble on the call. Really Appreciated
6th December 2022
Thank you for clarifying! Now, it is clear. My wife did this transaction on my behalf, and we totally forgot about it. We were not able to recall it. Thank you so much for your assistance!
5th December 2022
Thank you for your efforts. I got my debit card today. Appreciate it.
5th December 2022
Arbaz, you've been a tremendous help! Your customer service is commendable. Bravo! You can use this response as a feather in your crown 😊 I realised my mistake, and then I called customer care, and Arbaz assisted me. Many Thanks.
5th December 2022
I came to your branch and met Arnab De. He processed my Xsell loan, and he was very helpful. Within 10 minutes, my loan was sanctioned, and money was received in my account. I needed the money to pay for my sister's wedding. I really appreciate it.
3rd December 2022
Today I visited Apeejay House in Kolkata and met Mili Biswas. She was very kind and provided me with the No Due Certificate. Thank you once again.
1st December 2022
Good service by Padmahariharan in the Tiruppur branch. He calmly explained my loan details. He is a well-mannered staff member who gave answers to all my queries.
30th November 2022
Overall, I am very satisfied with the customer service and handling of customers' queries at the branch. In fact, I had decided to shift my loan account to Canara Bank due to a higher rate of interest, and the way Mr. Kiran Shetty and Megha handled the issue and resolved it is well appreciated. I am pleased to have my home loan account with IDFC FIRST Bank.
25th November 2022
I called the IDFC FIRST Bank's customer care center. Your customer care executive gave me proper guidance and assisted me throughout the call. Thank you once again.
24th November 2022
Dear IDFC Team, Greeting of the Day! I went to your Sumerpur branch and met your customer service manager, Mr. Ashish Jain, who got me all the necessary paperwork and answered all of my questions. I would like to thank the IDFC FIRST Bank team for all the support and service. With special thanks to Mr. Ashish Jain, customer service manager, for his excellent behaviour and service.
22nd November 2022
I visited the Chinchwad branch today. The officer, Miss Poonam Paunikar, has given me excellent service and resolved all my queries. From my side, I would like to give 10 out of 10 to Miss Poonam Paunikar and IDFC FIRST Bank. Thank you once again for your support.
22nd November 2022
I went to the Apeejay House Kolkata branch of IDFC FIRST Bank. I am very happy and thankful to Mr. Himanshu Mishra for his excellent service and support. He resolved all my queries and also helped me activate the IDFC FIRST Bank mobile application.
16th November 2022
Dear Ms. Mishra, Thank you for your proactive action and kind gesture in accommodating my oversight by extending a replacement voucher. Best wishes, Sunil Sivaramakrishnan.
15th November 2022
Yes, my concerns have been addressed. Thanks for the prompt response. This would not have been possible without Arpan's brisk follow-up. I am extremely impressed with IDFC FIRST Bank. I am considering opening the savings and current accounts of my company with your Bank.
14th November 2022
Dear Renu Ji, Greetings ! Thank you very much for your support, as my bank charges have been credited to my IDFC FIRST Bank Account. I am very happy, and it's a great pleasure to communicate with you. Once again, thanks a lot.
14th November 2022
Thank you Team for resolving the query. A special mention goes to Arpan from the social media team for providing a quick resolution.
13th November 2022
Yesterday, we had an interaction, and by today, the ticket was positively closed, and communication is very good from the bank. Not at all surprised that IDFC FIRST Bank is leading in treating their Customers First. Kudos to the customer care team.
10th November 2022
Thanks for personally visiting (Tuhin Banerjee) and clarifying about the code of conduct at your bank. I appreciate the action taken by you. I have no more complaints after this visit, and this is closed in an excellent way by Tuhin. I look forward to doing business with your bank in the future.
8th November 2022
Thank you so much, @IDFCFIRSTBank. My concern has been resolved. And I also want to thank your dedicated employee, Miss Shruti, who helped resolve this concern.
7th November 2022
The executive's support has made me happy, so thank you. The executive offered sound guidance. Every issue is resolved by her. You have my heartfelt gratitude.
5th November 2022
I am quite happy with the outstanding service provided by Akshay.
5th November 2022
Mr. Rajesh patiently provided all the details and benefits of the loan. He was very clear, and I am happy to have Rajesh as a staff of the IDFC FIRST Bank team. I called to close my loan. However, Rajesh changed my opinion by providing all the benefits and helped me with the ROI reduction. So we ultimately decided to stay with IDFC FIRST Bank.
4th November 2022
I appreciate Mr. Rajesh Kumar's quick response to my query regarding lowering the rate of interest on my personal loan. Thank you, IDFC FIRST Bank, for the wonderful service.
3rd November 2022
Thank you for the excellent service provided by your bank manager, Mr. Surender Ji, from the Poonamallee branch.
3rd November 2022
You have a good service manager in the Tiruppur branch, and I am very happy that he was guiding me well.
1st November 2022
I realise from my recent experience that IDFC First Bank stands apart in terms of responsiveness and sensitivity to genuine grievances of even non- customers. Kudos to CEO Sri Vaidyanathan 🌹🙏🌹 #IDFCFIRSTBank
31st October 2022
Dear Ashwini, We are satisfied with the information provided by you, and my feedback for you is excellent. Thanks for your support.
31st October 2022
I want to give 10/10 to Sanyukta for this information. Good job, Sanyukta.
27th October 2022
Today I visited the IDFC FIRST loan branch in Ludhiana and met Vicky Goyal. He is a very supportive staff member and provided the solution quickly. I am happy with the services.
26th October 2022
Im very much happy with the service provided by Nithesh T customer service at Calicut branch. I came in for a cross-sell personal enquiry. He explained to me the complete details, and I requested a loan, and within minutes the loan had been disbursed. Thank you, Nithesh.
20th October 2022
This is about the amazing experience I had with the IDFC FIRST Bank staff member, Astha Mishra. I am so glad I got to meet her at the service desk. She helped me throughout the account changing process and the EMI bounce query. I am happy with the amazing experience. I will suggest all my friends be part of IDFC FIRST Bank.
20th October 2022
With reference to the above, I would like to inform you that Ms. Dipika Giri, a staff member of IDFC FIRST Bank, Karelibaug Branch, was very helpful and assisted me in every possible way in applying for a credit card from your bank. She is very friendly and cooperative.
19th October 2022
I visited the Coimbatore branch for loan processing and EMI date change. Good service rendered by Ms. Jomol Jose. I'm happy with the service.
19th October 2022
I am writing this mail to you to give positive feedback for Padmahariharan in the Tirupur branch. I wanted to check my loan status and how the track was. I was very happy with the words he used. He was very polite and warm in nature, and he shared with me all the required details. I'll say he is a very good person. His smile made my day.
19th October 2022
I have taken a LAP from IDFC FIRST Bank. I am rendering service from the Coimbatore branch. I gave a request for loan closure. The process was done very well and smoothly. Good service managers you have recruited. Appreciation goes to both Jomol and Sagunthala. I am very pleased with the service.
19th October 2022
I received my NOC instantly and am very happy to have received a first-class service from Akash.
18th October 2022
I am very happy with the services you have provided in the past for my EMI date change as well as today as I visited for the charges details. I am very happy with your service. Keep up the good work.
18th October 2022
Today I visited your Ambattur branch regarding an ECS account change. We met your customer service employee, Praveen Kumar, who was very friendly and helpful to me.
17th October 2022
Details information given by Sweta , good call , no issue been faced with the help of her . whatever had asked information provided correctly . overall good experience 10/10
17th October 2022
Thank you so much bharti mam tumhi nehmi pramane aaj hi mala kup help keli tumhi customer la 100% satisfied karta tumchya barobar bolun kup chan vatat Thank you so much bharti mam great job🙂👍
17th October 2022
I am having consumer durable loans with idfc, I have maintained amount in bank but still cheque bounced , and hema madam helped to solving my problem,also I need pl madam has raised req for the same , thankyout IDFC
15th October 2022
we came to take the twnoc we are happy ur bank service is very good they did our work fastly and quickly by hema madam at bhel
15th October 2022
I went to bhel branch for service very much happy with service by hema madam
14th October 2022
Hi Rajeev Thanks for your support I talked to so many people my problem was not solved but after talking to you it seems that my problem is solved and you know the way of talking very well Everyone should have this ability appreciate to your work an your Ability. I wish , you will go far beyond your ability and you will progress twice. Keep it up Nice talking with you Regards; Tauseef Shaikh
13th October 2022
Hello Mr. Rajeev, Thank you for your email. I would like to give you an appreciation for helping me with two support tickets.Thank you so much for your quick help. The help you provided was quick and helpful. Keep up the great work you are doing. Once again thanks for your support. Have a nice day ahead..! Thanks and Regards, Vaibhav Desale
12th October 2022
Excellent & Appreciate your work. Keep up the good work. I have been struggling since yesterday to set up a credit card pin and daily transaction limit. I made a video call yesterday to one of the team members. However, she gave me the option to try the portal login , however it didn't work. Hence I requested a call back from the IDFC banker. Today dated October 12, 2022 @ 13.14 pm i got a call from Sobha Devendra, She patiently listened my issue, and helped me in resolving the query of pin set up by going extra mile using IVR however it was not successful, she didn't lose hope, Sobha again went extra mile and requested me to login in google chrome and helped me in setting up the pin and credit limit both, hence finally it was successful. During this whole conversation you were professional and calm & polite which is the best way and you know the process steps, These things are more important for any customer care executive. Again thank you Sobha Devendra, Good work !!!!!
11th October 2022
Dear Zahida, You have given me good and clear answers to all my questions. It was very nice communication. Keep it up.
11th October 2022
thanks a lot for her cop & support she had given very prompt response. cm given rating 10/10 She promised 4 wkd to resolve the query but got back to me within 2nd days itself but its really commendable that she had given the resolution even before the promised time.
9th October 2022
It's was a great gesture to talk to Mr Pradeep kumar he is really genuine and sincere guy who got a great sense to deal with customer. I really appreciate it with thanks at a lot.
7th October 2022
Really appreciate for quick and mature response.received call from juilee mam she was really helpfull.she promised and acknowledged to resolve and revert deducted amount in 7 working days. Appreciate Thanks.
7th October 2022
Sweta was been very helpful, prompt in support and provided all required information to full of my satisfaction . I would like to give 10/10 rating to her.
4th October 2022
Feedback for Sweta. Experience was good , she had done good job and helped me with proper information, totally satisfied with the services.
3rd October 2022
I wud also like to appreciate information provided by Mridula to me regarding my query
3rd October 2022
Feedback for Sweta Saluja Very Helpful for all customers , understand my problem and and resolved , even she guided to draft email in English, she did call back as well , 10 rating given , she is very polite and spoken very nicely. Had spoken to 6-7 times and it was nice experience Rating: 10 on 10.
2nd October 2022
Hi Neelima man I talked to you few some days ago for my credit card problem. Now my problem is slove because of you. That's why i would like to Thanks to you. Thnqq so much.
30th September 2022
Dear idfc. I v. Nagaraju Came to vizag branch for my loan statement. I meet swaroopa at vizag vranch. Madam is very helpfull and friendly. She gave the soa and helpme to download app and whatap banking. Very good service Thanku idfc And swaroopa mam 9398483286
29th September 2022
Would like to appreciate Mridula for her good job and hard work previously Called but didn’t get the basic answers from the other executives, She took step ahead and resolved my query. I want to give [positive feedback to her and rating 10/10
22nd September 2022
I was quite pleased with the conversation and how my question was answered. I now properly understand how the refund procedure will work thanks to Senior.
21st September 2022
Experience was good , all information given by the staff, I am happy with the communication skills of the staffs and very politely she had spoken and if everybody starts working like Sweta than nothing to be worried about. I am very happy and satisfied with the service extended by Sweta. Rating 10/10. Thank you once again.
20th September 2022
Hi good morning sir/madam ji.I am really get fully satisfaction regarding my query from your call centre executive Miss Anjali mam.Miss Anjali Mam's well behaviour cum excellent experience really won my heart.So I am sending so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so many thanks to Miss Anjali mam.Especially her tonal cum sound quality which is natural may be use on vast level as a dubbing in playback soung recording cum F.M station as R.J ji.It's my personal view ji.Ok thanks ji.
20th September 2022
she guided properly , good experience , on last call not good experience 10/10.
18th September 2022
I am really pleased with Ms. Supriya for her product knowledge and resolving skills. I would like to thank for her outstanding customer service and conspiracy. Regards, Harikumar
18th September 2022
Hi Team, I am really happy about my conversation with Ansari who helped me to solve my problem very quickly. I was having 3 problems with my login and the activation of my account. It has been done in a quick way without any late or issues. Thank you very much for his expertise, help and support. Really awesome. Regards, Gunasekaran. T
17th September 2022
This is to appreciate that I received very quick and effective support from your executive Mr. Kishan Jagtap for a credit card limit crossing incident. I am very much satisfied with his support. Wishing all luck to him.
16th September 2022
The KYC issue is resolved. I thank Mehzabin for resolving the issue and informing me through a call. Thank you, Mehzabian, for the assistance.
16th September 2022
Today i have visited idfcfirst bank bhel branch to foreclose my consumer loan, i was reaslly happy the way they traet ,e the services are very good &special thanks to hema priyanka who was very polite and done my service within minutes thanks
15th September 2022
Hi IDFC First Bank, I am happy to inform you that I am very much satisfied with your customer support especially Mr. Ajay.M who was my point of contact for my issues. I am very much satisfied with his support and the quick resolution he provided. Continue with the great work, happy to be associated with you.
14th September 2022
Feels great to speak to you and I am extremely satisfied with the resolution provided. I appreciate your assistance and quick response. Thank you so much!
14th September 2022
She has clearly clarified and has good knowledge . She had given me exhaustive explanation and am impressed with her help that she extended on the call I would like to give rating 10/10 .
14th September 2022
I am holding personal loan in your bank I visited to Ambattur branch met Mr. Praveen Kumar for swap request and Due date change request the service given by him was so quick and So satisfied with the service. Am really happy to be the part of IDFC customer definitely will refer with my family and friends
13th September 2022
Just wanted to appreciate the good work that one of your employees has been and her name is Neha .A big thanks to her what she has done in these 2 days .if possible pls give her a raise.
13th September 2022
Customer appreciated Aditi Mathur on call –”she made me understand about AMB and FD rates, she was very helpful and listened to be patiently.
13th September 2022
Hi Team, Mani was quite helpful and has assisted me with all my queries. Kudos for all the support :) Regards, Nisha
12th September 2022
@IDFCFIRST_Help Yes!! I received a call from Dipali and she gave me all the information needed! I am satisfied with the answers and suggestions. Thank You!
10th September 2022
Dear Babitha, Thank you, as per my queries u have given clear info.the way of your talking is polite with us.keep up the work. Thank you once again Regards PSK
10th September 2022
I had called regarding reward point and over limit fee reversal. I am completely satisfied with service provided to me by mr kishan jagtap. I am thankful to him.Thank you once again.
9th September 2022
Hello, This is to appreciate your employe Shahbaz shaikh. He talked with me for almost 49 mins and listened me with lots of patience and without losing temper he answered my all the queries with perfect solution.He explained me very well about rewards points calculation as well. Employee like him are the really the great asset of an organisation. Kindly congratulate him for such a great customer service. Amazing service..kudos to him.. Regards, Anil Patel
8th September 2022
Yes, really appreciate your time and support, the guy who contacted me regarding same, he was so nice and polite. And i would like apologize for my behaviour, Thanks a lot for the help. Thank you very much(person who called me and helped me).
7th September 2022
I connected customer care team today for some credit card related queries and fd based credit card process.Sobha Devendar from Customer care team helped me for this and quickly resolve the issue.Thank you so much for her support.
7th September 2022
Had a word with Sweta, She was very helpful, done the over limit reversal as a service gestures, and all required information provided.
6th September 2022
Agent properly guided and kind work that he is doing. Everybody should work like that as the other agent had given wrong information. Customer rated 8/10 to the agent for his good work
4th September 2022
As per telephonic conversation with the help of Miss Deepali shedge and Mr. Dalip singh at home branch my issue is successfuly sorted.Appreciate the service
3rd September 2022
This is to inform that Pooja has been a great help and she's done a marvelous job. If possible please do a round of applause for her.
2nd September 2022
Thankyou for your valuable support and proceeded Noc as on date .Once again thaq for your support........
1st September 2022
Hi Mehwish, Thanks for confirming the above. This is a big relief, as I was not aware that it is being shown as IDFC Personal Loan. I am fine with this and would not like to close it. I would take my request back and thank you for resolving it in a very short span of time. One of the fastest reply I have seen. Thanks once again ! -- Thanks and Regards Nivrita Jain +91 9953940607
29th August 2022
Very helpful... Full of kindness.. Thank you for being so helful towards my problem..
24th August 2022
Customer appreciated on call about vijaya to the floor supervisor stating that he is happy with the follow up done by Vijaya. He was following up with multiple team but didn't received any response; however vijaya was very helpful and assets to the company
22nd August 2022
Dear team I do not have the words in which I can praise your employee for helping me so well that, till date, no employee has helped me like this. This is my whole life experience And I hope as they have helped me. That's how he treats everyone and will always do so. Employee Name: Miss Bheravi
21st August 2022
@IDFCFIRST_Help @IDFCFIRST_Help ❤️ ️ Thanks again. #IDFC has helped a lot in this matter. Thank you for your tremendous support that helped me update payments on the @Flipkart portal even when @flipkartsupport was just doing nothing.
19th August 2022
I must say that Mr. Pramod has done a great job. I had a query regards NOC letter and he swiftly attended this issue Great job Pramod.
19th August 2022
Really nice service I have saving account anytime no charges on any transaction.
18th August 2022
Thanks for your email and telephone call. Tejaswini, "I really appreciate the quality of service and knowledge you are holding and rendering at the same level of quality while serving customers,Your approach is really high class.
18th August 2022
I have multiple banks' credit cards and have been speaking with multiple customer care executives for the last 15 years; however, you are the most sober and explanatory executive. I loved the way you explained everything. The way you have explained the details, I have not experienced such customer service from all the major banks.
18th August 2022
Khushboo Singh is very help full and Very kind person she helped me regarding my loan cancelation and loan process i was so worried but she handled me well and she guide me well for everything thank you Khushboo for your help and support thanks a lot.
16th August 2022
I spoke with Mr. Gitesh just now, and his willingness to help and guide me was very impressive and polite. Most people aren’t familiar with banking procedures like me, so I took my time, but he patiently waited without any frustration and still managed to be calm and polite, and most importantly, very knowledgeable and informative. I’m glad banks have such employees who are dedicated and willing to help and guide customers. Thank you IDFC Chingkhei Takhellambam.
15th August 2022
@IDFCFIRSTBank Glad to see such an amazing support from chetaali. Thanks for the resolution.
13th August 2022
Thank you so much for refund my money 💰 I am very happy to share with you. Again Thank you so much I have received my Money yesterday
12th August 2022
Dear Sir, Thank you ☺️ Very Much.☺️ To your customer service executive PRADEEP DEVDAS wonderful help providing to me. My all queries resolved. Thank you once again. Regards, Jungbahadur yadav.
12th August 2022
Thanks a lot for such a quick response and I really appreciate that amounts were received successfully. Truly a Great service and resolution on the point.
12th August 2022
Hi team, thanks for contacting and clarifying the details shared by your partner. Really appreciate your effort in this matter. Further will tag the matter with flipkart for further process. Thanks a lot for your support
10th August 2022
@IDFCFIRST_Help that's what I love about @IDFCFIRSTBank. Fastest resolution provided.
10th August 2022
It's one of the best credit card offered by idfc... A must have card... The customer services provided is also top notch...
10th August 2022
@IDFCFIRST_Help that's what I love about @IDFCFIRSTBank. Fastest resolution provided.
9th August 2022
Quick & Swift help by Sahil @IDFCFIRSTBank . Inconvenience resolved in short time frame. Hopefully the Smoothness continues without any hickups. Thank you @IDFCFIRSTBankfor resolution.
8th August 2022
I am use IDFC FIRST bank Credit card super service by IDFC Bank.Good service as compare to Other bank credit card.
8th August 2022
Thanks for the same and accept my appreciation to on one who called me from social media team.
6th August 2022
Myself Gyanendra Saury. I got help from @Taranun for login issue in net banking. I am very satisfied. Thanks a lot for your help. @taranun ma'am. Thanks IDFC
6th August 2022
Dear Team, I am happy that you have such a polite and intelligent customer service executive, Ms. Manisha Tewar. She helped me with the best quality service and information on my credit card, ending with a **7347-related query. Thank you so much, IDFC FIRST Bank! Regards, Manish Sharma
6th August 2022
Really great Banking platform 👍
5th August 2022
Dear ma'am, This is to inform you that your employee is very friendly and supportive to customer and has very good knowledge of her work.she guided me with part payment very well. Regards, Vijay Kumar LAN-32562247
5th August 2022
@IDFCFIRST_Help Thank you i received a good service from you
5th August 2022
@IDFCFIRST_Help Thank you I received a good service from you
4th August 2022
@IDFCFIRSTBank my problem is solved thanks to you and your employee shehnaz c for her help ❤️☺️ she is the best employee
3rd August 2022
Dear Keyuri, Thank you so much for assisting me and resolving my issue. I just want you to know how grateful I am for your support. Because of you, I am able to login to internet banking and actually create a much more effective solution. and because of that, you are able to transfer money into my account.
1st August 2022
Thank You Very Much 💗 Very happy with your service and proactive update timely. I think this email motivate me to open an account with you people God Bless You
1st August 2022
My name is Ranjit Maity I am telling the Pradeep Debnath I will happy to result to my problem and I expecting number is 10 digit thank you sir out of 10
1st August 2022
I would like to thanks Mr. Arpan to help me out for the problems. I was facing regarding my credit card bill payment, he is very genuine and knowledgeable person, he took my request on priority and solved my query very quickly, he is the best employee. I was thinking to close my bank account from IDFC because of the last month experience, but now I think you have best team specially Arpan. Thanks Team.
1st August 2022
#allaboutyou moment by #IDFCFIRSTBank with their personalized #creditcard issued,dispatched,delivered within 3 days🤯, madness Truly a customer first moment🥳👏👍 #creditcardkimayaviduniya
25th July 2022
The overall experience of visiting the branch is always good. Special thanks to Mr. Samir for the welcoming behavior and help during the branch visit.
13th July 2022
Prompt action taken By Branch staff Mr. Dibyajyoti Dash to unfreeze my account. I am very much satisfied with the services.
13th June 2022
This is an appreciation for one of your executives, Ms. Harshada Sapkal; she's very politely resolved my concern. I am very satisfied with the resolution that she gave me. I wish you the best for her future. a big application for Harshada.
8th June 2022
I was well assisted well by Ms. Priyanka Tupsoundary for my queries regarding new idfcfirst wealth debit card benefits. She was not in hurry to finish the call and was patient with my doubts and questions. very helpful and called me back after checking the details. I would like to give her best ratings and maintain same customer service the way she delivers. Thanks again, Priyanka. I hope you will be valued and appreciated by your team members and the rest.
4th June 2022
Account opening process is seamless in IDFC FIRST. Customer Support is very very good compare than other bank, every time I call to customer care, phone banking representative is available within 2-3 minute. Mobile app is fast and easy to use. One suggestion that you should give reward points on using premium debit cards like visa signature debit card so that usage of debit cards increase.
4th June 2022
It's really beautiful process and I really impressed for getting immediate approval. This feature not available in other bank. Sales executive's (Miss Aradhana Gupta) politeness and knowledge about product is very good. overall I m really happy with executive service and bank service. This type of service I m looking forward in future.
3rd June 2022
I personally apprise Sri. Uttam Roy, employee of your bank who has given extended his cooperation to open my bank account without entering your bank premises and I received within two days my kit in house. thank you IDFC.
2nd June 2022
Thank u so much Irfan ji for opening my account and great experience with IDFC account and good benefits thank u so much
30th May 2022
Special Mention Mr. Vamshi for his Support and Clear communication
30th May 2022
I am satisfied with IDFC FIRST bank. Mainly behavior of the employees good and also very fast process of disbursement. I am very impressed with Mr. Manish Gupta who have completed the process of disbursement of the loan
30th May 2022
It was a refreshing experience interacting with Sandhya Rani KC of East Marredpally branch who was very professional and dealt with my request expeditiously and efficiently. it is such people who make a difference to the bank's brand image
28th May 2022
IDFC FIRST bank is really a first in the line of service providers and decent behavior of customer executives, polite and experienced.
25th May 2022
Dear Sir , Very good service from IDFC FIRST Bank and employees because loan is available in very less time. Thanks & Regards
13th May 2022
Best in doing the provideing of loan and documents verifications and also taken less time. The response given by your staff was good. thanking you once again.
1st March 2022
I would like to take out some time and commend Sachin and Pankaj for their awesome work DNA. I’ve recently joined Saama Technologies at Pune and my first choice of bank was IDFC FIRST Bank. There is some upgrades to the website and I wasn’t able to open my Salary account online. I was referred to Sachin and this awesome duo of Sachin and Pankaj not only did their best to open the account as quickly as they could but also when there were a lot of technical glitches, they worked on holi and weekends to get it rectified. I am totally impressed by their work ethics and communication.
7th February 2022
Hello Sir, This is to inform you that I have visited your branch on 7th February 2022 at 6:30 PM for making Demand Draft for my daughter school admission. It was great experience with Mr Mohan Yadav and Mrs Chethna Khanna that they work exceptionaly for making Demand Draft for my child school admission. I really appreciate again to Mr Mohan Yadav and Mrs Chethna Khanna for working exceptionaly after working hours. Regards, Umang Chatwal
1st February 2022
Dear Team IDFC FIRST Bank, I'm an existing account Holder of IDFC FIRST Bank and have been enjoying the unique banking experience since 2021 at your Model Town New Delhi Branch. I would like to appreciate the Branch Manager Shri Mohan Yadav for his excellent assistance in servicing HNI clients like us during all the times. Whenever we need any banking support ,he is just a call away. He truly displays the utmost level of professionalism, care and serving attitude to all the customers of his Branch. During Critical times of covid-19 outbreak, he helped us proactively in fulfilling our banking needs for which he deserves an applause.
1st January 2022
I personally feel very happy banking with IDFC FIRST Bank. Your bank's dispute resolution is the fastest and the resolution offered is complete and not piece-meal. It is evident from your email below wherein you have also mentioned the courier details without my asking.
29th February 2020
My issue resolved up to my satisfaction by the team. They cooperated & resolved my issue and assured me it will not happen again from branch. He followed up me till my satisfaction.
26th February 2020
Thank you very much for your quick and proactive resolution for the issue raised.I am extremely happy and satisfied withyour banking services Happy to be associated with IDFC FIRST Bank. Happy to be associated with IDFC FIRST Bank. Thanks a lot.
25th February 2020
I am writing to let you and your team know that I am very much satisfied with the services provided from IDFC FIRST Bank. I want to express my gratitude to this bank and its services and RM call facilities. This is first time for me to talk to any bank RM who have idea of everything ,that what is happening to my account. I am delighted and will hope that you guys will be in touch with your account holder which is really helpful and fascinated to use IDFC FIRST Bank as a first preference.
25th February 2020
Thank you for your prompt reply and prompt action , I would like to inform you that i have started receving OTP on mobile.
21st February 2020
I would like to thank your company personnel at the customer services division for their excellent support. Your customer care executive took care of all my queries.. She was extremely attentive and she listened to all my concerns with a great deal of patience. She also ensured that I received all the information regarding my salary account. Now I will continue this account. My doubt is cleared. Please accept my gratitude towards her and your customer care staff for their speedy and efficient services.
20th February 2020
Appreciated the way your team has handled the query and given the resolution in span of time. Hope the same service will be given by Other Customer Executives and resolve the customer queries as earliest
18th February 2020
I had my challenges with IDFC FIRST Bank and hence wanted to move out my loan account to another bank and it's generally not an easy process / task. However during the closure process, there was a wonderful support available from your team and made me realize that due to this kind of servicing experience I had started my relationship with IDFC Bank in Feb 2016. The team was prompt, understanding, supportive and proactive and offered fabulous support through the entire process. You need to get more such people on-board to deliver a good servicing experience, which was kind of a hallmark for IDFC in earlier days.
18th February 2020
I am thankful to IDFC FIRST Bank for resolving my query on time.
17th February 2020
I truly do appreciate your absolute patience, understanding, and cooperation with regards to my request for my bank statement September 2019 till date. As discussed I am looking forward to hearing from the branch concerned.
15th February 2020
Just wanted to drop in a positive experience with your bank./I had placed a request 11th February for a debit card issuance. The team was really helpful, and I received my debit card yesterday./So just wanted to say thanks for a pleasant experience.
15th February 2020
Thanks for your support. I really appreciate the way Customer Support addressed to all my queries.
15th February 2020
I was in touch with your customer service executive who is amazing! She was polite, humble and patient enough to address all the queries and explained banking details in the layman's language. I appreciate her good works and request her to keep up the good work!
15th February 2020
IDFC FIRST bank service is super! My star rating 5 star rating! Thanks your great support.
14th February 2020
I am very much satisfied with the advice regarding my loan query. All my queries were resolved immediately.
14th February 2020
Dear Team, I would like to thank your company personnel at the customer services division for their excellent support. Your customer care executive took care of all my queries in a jiffy. He was extremely attentive and he listened to all my concerns with a great deal of patience. He has a caring approach and he is a true professional. I would especially like to commend him for his professionalism and superlative skills. Wish You All The Very Best Of Luck For Your Future !!!! Thank You !!!
14th February 2020
IDFC FIRST Bank has provided very timely service till date. And I truly appreciate that. The phone app is also user friendly and smooth to use. I hope that the bank grows in the coming future.
12th February 2020
Thank you for the call! I understand you really take care of your customers. I went through all the benefits/discounts IDFC FIRST bank customers can avail, which I didnt know it till today. Now i know and will make use of it. Thanks a lot,
12th February 2020
Thanks for explanation & guidance for my query about a specific term deposit.Thanks for sharing ID & phone no.I appreciate your professional approach.
12th February 2020
Thanks for your mail & direct telephonic discussed & Inform regarding rate of interest, services call etc. Last 2 years my personal experience in IDFC FIRST Bank is good service provider & all customers care executives properly provide the information & good support for any account related query. T
9th February 2020
I received my card, thanks for your prompt help :) Have a nice weekend!
7th February 2020
The issue is solved now and I have got updated/correct address in Statement..Thanks a lot for your help and support.I really appreciate the prompt response provided.
6th February 2020
App seems much better than any other banks app, and makes it more convenient to a account holder to transfer and add funds with ease of a touch Holistically the services from the bank and app can make a customer's life easier and better
5th February 2020
I truly appreciate your advice on the investments. Your knowledge about the market is truly commendable. Thanks for the help
5th February 2020
Thanks for the call and resolution it was very helpful and very good experience.
4th February 2020
Thanks for the recommendations. Would like to inform that top three funds are already in my portfolio. Your recommendation has made my belief stronger in these funds.
4th February 2020
I have received your email, but I am yet to go through the recommended Mutual funds suggested by you. Will connect back with you as soon as possible, once I check the past performance of this mutual funds.
4th February 2020
Services are very good and easy to use. All schemes are being informed to me timely. Thanks Team IDFC FIRST Bank
3rd February 2020
Thank you for your response and service. And that was really a very nice gesture. Love this bank. And waiting for my voucher.
2nd February 2020
Gaurav KumarI truly appreciate your advice on the investments. Your knowledge about the market is truly commendable. Thanks for the help.
27th June 2018
Excellent customer support. The executive really supported me and resolved my prolonged query. Really appreciate her efforts and the way she handled and resolved my query. Five stars for her service and efforts and for IDFC FIRST Bank.
18th June 2018
The customer service executive has good knowledge about the products. She definitely knows how to handle customer issues. I'm satisfied with her information about my queries.
9th June 2018
Your customer service executive was very co-operative. I received good service and the required information in a short time. Thank you!!
19th May 2018
Thank you, Capital FIRST. Your services are really appreciated. Hope to have a good relationship with you.
17th May 2018
I love Capital FIRST! In the time of my financial problems, Capital FIRST faithfully helped me and guided me throughout the documentation process. Now I have repaid all my EMIs. Thanks for making my future bright.
14th April 2018
We are lucky to be associated with Capital FIRST
8th April 2018
Very good services and amazing offers!
3rd April 2018
Very good services and great opportunity for people who are in need of loans.
20th June 2018
IDFC FIRST Bank executives are very helpful to me each and every time. They behave very politely and handle the queries well. I hope every company has staff like IDFC FIRST Bank.
18th June 2018
Amazing experience with IDFC FIRST. It's a great non-banking financial company. The service is speedy.
22nd May 2018
The service executive I spoke to was polite, kind, friendly and amazing at her work, very helpful.
18th May 2018
Excellent. The information which was provided to me by the executive is very useful for better understanding on my loan. Thank you. Keep up the good work!
5th May 2018
Good services, Capital FIRST & the Customer Service Executive. He resolved all my issues and updated my new mobile number without hassles. Thanks to him for his quick service.
13th April 2018
Prompt service, keep up the good work.
5th April 2018
I feel that Capital FIRST is better than other private and government banks for taking loan services. Now my loan has been closed and I received my NOC very quickly. Thank you.
3rd April 2018
The executive handled my concerns in a very professional way and was very helpful throughout the entire conversation. She is a brilliant asset to your esteemed organization.
19th June 2018
Complete information was provided by your executive. Thank you so much and good luck to the entire IDFC FIRST team.
13th June 2018
Amazing service & quick resolution to our queries. Thanking to the customer service executive for her excellent customer handling skills and excellent product knowledge.
19th May 2018
The service executive was very helpful. Excellent work and superb service. Thank you so much!
17th May 2018
The service of Capital FIRST is super! Very good and useful.
20th April 2018
Services are good. Terms and conditions are transparent. We hope that to continue this relationship
12th April 2018
Your customer service executive is very commendable. He is dedicated towards servicing the customer
5th April 2018
Helping nature of the employees whenever I go to Capital FIRST office. That shows how good their service is.
2nd April 2018
Thanks for your services. I really appreciate your executive's attitude in assisting me. His behaviour was very good and he resolved my problem very smoothly. I am happy with your services. All the best team Capital FIRST
29th June 2018
Response was quick from the customer care team. Time taken to resolve the query was as per the promised time. Overall experience was totally satisfactory.
18th June 2018
Excellent customer service executive. Keep up the good work and thank you for being so gentle and polite. Altogether great and new experience.
12th June 2018
IDFC FIRST provides the most convenient and affordable loan installments scheme. The app is also extremely user-friendly.
19th May 2018
Quick & transparent service. Thanks for helping people who are in need of urgent finances.
17th May 2018
I am very thankful to Capital FIRST for providing great financial assistance to me. I hope we continue this good relationship in the future. Grateful for your financial assistance!
17th April 2018
My issue was resolved very quickly. Satisfied with the services. Appreciate your guidance.
10th April 2018
One of the best NBFCs!!
3rd April 2018
To Capital FIRST team, Very nice services and quick thinking. So happy to be associated with Capital FIRST