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See more detailsCustomer care hotline Call 1800 10 888
As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 10 888 or visit the nearest IDFC FIRST Bank branch for further queries.
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Populer FAQs
How do I upload my signature?
Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
How do I track service requests which I have already raised?
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
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Apply NowIntroducing Positive Pay
Secure Your Cheque From Any Potential Fraud
Introducing Positive Pay
Secure Your Cheque From Any Potential Fraud
At IDFC FIRST Bank, we always keep your safety, ease and best in class services first. Introducing positive pay feature that safeguards all your cheque payments. It protects your cheque from tampering and keeps you away from any possible payment fraud. Read More
This service introduced by Bank to safeguard the cheques issued by customers holding savings, current and CC/OD accounts and presented through Cheque Truncation System (CTS) clearing. Read Less
Log in to App/Netbanking --> Go to cheque book management section --> Click on new cheque details and fill in below details
Cheque Serial Number
Enter Payee Details
Enable Positive Pay Sign
Enter Cheque Date
Enter Amount
Click on Add cheque
Enabling Positive pay authorises the cheque to be cleared without a verification call from IDFC FIRST Bank. We highly encourage you to use the feature to safeguard your cheques.
Once you provide the cheque details through mobile app or net-banking portal under cheque book management, the details will be verified against the presented cheque by the Bank.
• If the information matches the same will be cleared
• If there is a mismatch, the bank will contact the customer, if the customer is not reachable then the same will be returned un-cleared
We highly encourage you to use the feature to safe guard your cheques. In case the details of issued cheques are not provided, existing clearing process will continue without Positive Pay check.