• Need a new product?1800 10 888


  • As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 419 4332 or visit the nearest IDFC FIRST Bank branch for further queries.

  • Activate your Credit Card within minutes and enjoy unlimited benefits

  • One FASTag, three payments:Toll, fuel and parking

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Corporate Governance

IDFC FIRST Bank believes that highest level of Corporate Governance is an essential ingredient for corporate success and sustainable economic growth. Through stringent adherence to compliances, we aim to enhance and retain investor trust and social acceptability. It is our endeavour to conduct our operations with transparency and honesty towards all our stakeholders, including customers, shareholders, regulators, employees, and the general public at large. Our business focuses on maximizing return on assets while managing inherent risks, thus ensuring that our performance goals are met with integrity.

Investor (As on June 30, 2022)

₹90,630 Cr.

Retail Funded Assets


Retail % of Total Funded Assets

₹75,800 Cr.

Retail Deposits

₹56,720 Cr.

CASA Deposits


CASA Ratio


Gross NPA




Net Interest Margin (Annualized Q1 FY23)

Credit Ratings

Adhering to the highest certifications from credit ratings agencies

  • CRISIL A1+


  • ICRA A1+


  • IND AA+


  • CARE AA+


  • BWR AA+


Common and Simplified Norms for processing investor’s service request

The Securities and Exchange Board of India (“SEBI”) through its circular dated November 03, 2021, has issued the guidelines regarding the Common and Simplified Norms for processing investor’s service request by RTAs and norms for furnishing PAN, KYC details and Nomination.

The relevant forms specified by SEBI under the aforesaid circular are as follows: 

  1. Request for Registering PAN-KYC details  - Form ISR-1 -  [click here
  2. Nomination Form - Form SH-13 - [click here
  3. Cancellation or Variation of Nomination - Form SH-14 - [click here]
  4. Opting Out of Nomination  - Form ISR-3 - [click here
  5. Request for issue of Duplicate Certificate and other Service Requests - Form ISR-4 - [click here

For online submission of above forms with eSign [click here

SEBI Circular dated November 03, 2021 [click here]

Investor Contact

Investor Grievances

Mr. Satish Gaikwad

Company Secretary,
IDFC FIRST Bank Limited, Naman Chambers, G-Block, Bandra-Kurla Complex, Bandra (East),
Mumbai – 400051.

Email secretarial@idfcfirstbank.com
Phone +91 2271325500

Registrar, Transfer Agent

Mr. M.R.V. Subrahmanyam

Head Operations - Corporate Registry, Kfin Technologies Limited Unit: IDFC FIRST Bank Limited, Selenium, Tower B, Plot No. 31&32, Financial District, Gachibowli,
Hyderabad - 500 032.

Email einward.ris@kfintech.com
Phone +91 406 7161510/12/13

Debenture Trustee Contact

IDBI Trusteeship Services Limited

Mr. Shivaji Gunware

Asian Building, Ground Floor,
17, R. Kamani Marg, Ballard Estate,
Mumbai – 400 001.

Email itsl@idbitrustee.com
Phone +91 2240807000

Catalyst Trusteeship Limited

Ms. Kalyani Pandey

Windsor, 6th Floor, Office No. 604, C.S.T. Road, Kalina, Santacruz (East), Mumbai – 400098

Email dt@ctltrustee.com
Phone +91 02249220555