• As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 10 888 or visit the nearest IDFC FIRST Bank branch for further queries.

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  • One FASTag, three payments:Toll, fuel and parking

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Corporate Governance

IDFC FIRST Bank believes that highest level of Corporate Governance is an essential ingredient for corporate success and sustainable economic growth. Through stringent adherence to compliances, we aim to enhance and retain investor trust and social acceptability. It is our endeavour to conduct our operations with transparency and honesty towards all our stakeholders, including customers, shareholders, regulators, employees, and the general public at large. Our business focuses on maximizing return on assets while managing inherent risks, thus ensuring that our performance goals are met with integrity.

Investor (As on December 31, 2023)

₹1,89,475 Cr.

Funded Assets (Net of IBPC) (Rs. Crore)


Growth of Total Funded Assets (YOY)

₹1,76,481 Cr.

Customer Deposits (Rs. Crore)

₹85,492 Cr.

CASA Deposits (Rs. Crore)


CASA Ratio


Gross NPA



₹2,232 Cr.

Profit After Tax (Rs. Crore)

Credit Ratings

Adhering to the highest certifications from credit ratings agencies

  • CRISIL A1+


  • ICRA A1+


  • IND AA+


  • CARE AA+


  • BWR AA+


Common and Simplified Norms for processing investor’s service request

The Securities and Exchange Board of India (“SEBI”) through its circular dated November 03, 2021, has issued the guidelines regarding the Common and Simplified Norms for processing investor’s service request by RTAs and norms for furnishing PAN, KYC details and Nomination.

The relevant forms specified by SEBI under the aforesaid circular are as follows: 

  1. Request for Registering PAN-KYC details  - Form ISR-1 -  [click here
  2. Nomination Form - Form SH-13 - [click here
  3. Cancellation or Variation of Nomination - Form SH-14 - [click here]
  4. Opting Out of Nomination  - Form ISR-3 - [click here
  5. Request for issue of Duplicate Certificate and other Service Requests - Form ISR-4 - [click here

For online submission of above forms with eSign [click here

SEBI Circular dated November 03, 2021 [click here]

SEBI Circular dated March 16, 2023 [click here]

Investor Contact

Investor Grievances

Mr. Satish Gaikwad

Company Secretary,
(Nodal Officer- IEPF)
IDFC FIRST Bank Limited,
The Square,C-61, G Block, Ground Floor To 8th Floor Bandra Kurla Complex, Bandra East,
Mumbai – 400051.

Phone +91 2271325500

Registrar, Transfer Agent

Ms. Rajitha Cholleti

Head Operations - Corporate Registry, Kfin Technologies Limited Unit: IDFC FIRST Bank Limited, Selenium, Tower B, Plot No. 31&32, Financial District, Gachibowli,
Hyderabad - 500 032.

Phone 1800 309 4001

Debenture Trustee Contact

IDBI Trusteeship Services Limited

Mr. Shivaji Gunware

Asian Building, Ground Floor,
17, R. Kamani Marg, Ballard Estate,
Mumbai – 400 001.

Phone +91 2240807000

Catalyst Trusteeship Limited

Ms. Kalyani Pandey

Windsor, 6th Floor, Office No. 604, C.S.T. Road, Kalina, Santacruz (East), Mumbai – 400098

Phone +91 02249220555