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30,000+ 5 star ratings for IDFC FIRST Bank Mobile Application

Shrawan Singh

24th November 2022

Dear IDFC Team, Greeting of the Day! I went to your Sumerpur branch and met your customer service manager, Mr. Ashish Jain, who got me all the necessary paperwork and answered all of my questions. I would like to thank the IDFC FIRST Bank team for all the support and service. With special thanks to Mr. Ashish Jain, customer service manager, for his excellent behaviour and service.

Sandesh Narendra Bhavsar

22nd November 2022

I visited the Chinchwad branch today. The officer, Miss Poonam Paunikar, has given me excellent service and resolved all my queries. From my side, I would like to give 10 out of 10 to Miss Poonam Paunikar and IDFC FIRST Bank. Thank you once again for your support.

Nitish Kumar Sharma

22nd November 2022

I went to the Apeejay House Kolkata branch of IDFC FIRST Bank. I am very happy and thankful to Mr. Himanshu Mishra for his excellent service and support. He resolved all my queries and also helped me activate the IDFC FIRST Bank mobile application.

Sunil Sivaramakrishnan

16th November 2022

Dear Ms. Mishra, Thank you for your proactive action and kind gesture in accommodating my oversight by extending a replacement voucher. Best wishes, Sunil Sivaramakrishnan.

Karan.

15th November 2022

Yes, my concerns have been addressed. Thanks for the prompt response. This would not have been possible without Arpan's brisk follow-up. I am extremely impressed with IDFC FIRST Bank. I am considering opening the savings and current accounts of my company with your Bank.

Padma Sinha

14th November 2022

Dear Renu Ji, Greetings ! Thank you very much for your support, as my bank charges have been credited to my IDFC FIRST Bank Account. I am very happy, and it's a great pleasure to communicate with you. Once again, thanks a lot.

Budda Vijay Kumar

14th November 2022

Thank you Team for resolving the query. A special mention goes to Arpan from the social media team for providing a quick resolution.

Krishna Agarwal

13th November 2022

Yesterday, we had an interaction, and by today, the ticket was positively closed, and communication is very good from the bank. Not at all surprised that IDFC FIRST Bank is leading in treating their Customers First. Kudos to the customer care team.

Inder Chandnani

10th November 2022

Thanks for personally visiting (Tuhin Banerjee) and clarifying about the code of conduct at your bank. I appreciate the action taken by you. I have no more complaints after this visit, and this is closed in an excellent way by Tuhin. I look forward to doing business with your bank in the future.

Kunal.

8th November 2022

Thank you so much, @IDFCFIRSTBank. My concern has been resolved. And I also want to thank your dedicated employee, Miss Shruti, who helped resolve this concern.

Radheshyam Sain

7th November 2022

The executive's support has made me happy, so thank you. The executive offered sound guidance. Every issue is resolved by her. You have my heartfelt gratitude.

Aman Mohan Lal

5th November 2022

I am quite happy with the outstanding service provided by Akshay.

Dhubba Naveen

5th November 2022

Mr. Rajesh patiently provided all the details and benefits of the loan. He was very clear, and I am happy to have Rajesh as a staff of the IDFC FIRST Bank team. I called to close my loan. However, Rajesh changed my opinion by providing all the benefits and helped me with the ROI reduction. So we ultimately decided to stay with IDFC FIRST Bank.

Kommu Ramesh

4th November 2022

I appreciate Mr. Rajesh Kumar's quick response to my query regarding lowering the rate of interest on my personal loan. Thank you, IDFC FIRST Bank, for the wonderful service.

Vetrimurugan.

3rd November 2022

Thank you for the excellent service provided by your bank manager, Mr. Surender Ji, from the Poonamallee branch.

Dhanalakshmi K.

3rd November 2022

You have a good service manager in the Tiruppur branch, and I am very happy that he was guiding me well.

S. Vasudeva Rao

1st November 2022

I realise from my recent experience that IDFC First Bank stands apart in terms of responsiveness and sensitivity to genuine grievances of even non- customers. Kudos to CEO Sri Vaidyanathan 🌹🙏🌹 #IDFCFIRSTBank

Shubham Yadav

31st October 2022

Dear Ashwini, We are satisfied with the information provided by you, and my feedback for you is excellent. Thanks for your support.

G Deva

31st October 2022

I want to give 10/10 to Sanyukta for this information. Good job, Sanyukta.

Himmat Singh

27th October 2022

Today I visited the IDFC FIRST loan branch in Ludhiana and met Vicky Goyal. He is a very supportive staff member and provided the solution quickly. I am happy with the services.

SHINE SHAN C T

26th October 2022

Im very much happy with the service provided by Nithesh T customer service at Calicut branch. I came in for a cross-sell personal enquiry. He explained to me the complete details, and I requested a loan, and within minutes the loan had been disbursed. Thank you, Nithesh.

Sarla Jayshankar Dubey

20th October 2022

This is about the amazing experience I had with the IDFC FIRST Bank staff member, Astha Mishra. I am so glad I got to meet her at the service desk. She helped me throughout the account changing process and the EMI bounce query. I am happy with the amazing experience. I will suggest all my friends be part of IDFC FIRST Bank.

Manohar Teckchandani

20th October 2022

With reference to the above, I would like to inform you that Ms. Dipika Giri, a staff member of IDFC FIRST Bank, Karelibaug Branch, was very helpful and assisted me in every possible way in applying for a credit card from your bank. She is very friendly and cooperative.

Gopinath Mohankumar

19th October 2022

I visited the Coimbatore branch for loan processing and EMI date change. Good service rendered by Ms. Jomol Jose. I'm happy with the service.

Ramya R

19th October 2022

I am writing this mail to you to give positive feedback for Padmahariharan in the Tirupur branch. I wanted to check my loan status and how the track was. I was very happy with the words he used. He was very polite and warm in nature, and he shared with me all the required details. I'll say he is a very good person. His smile made my day.

Santhosh Kumar

19th October 2022

I have taken a LAP from IDFC FIRST Bank. I am rendering service from the Coimbatore branch. I gave a request for loan closure. The process was done very well and smoothly. Good service managers you have recruited. Appreciation goes to both Jomol and Sagunthala. I am very pleased with the service.

Ahmad Ali

19th October 2022

I received my NOC instantly and am very happy to have received a first-class service from Akash.

Sanjay Bhowal

18th October 2022

I am very happy with the services you have provided in the past for my EMI date change as well as today as I visited for the charges details. I am very happy with your service. Keep up the good work.

Zaheer Hussain Y

18th October 2022

Today I visited your Ambattur branch regarding an ECS account change. We met your customer service employee, Praveen Kumar, who was very friendly and helpful to me.

Ashish Bharatbhai Patel

17th October 2022

Details information given by Sweta , good call , no issue been faced with the help of her . whatever had asked information provided correctly . overall good experience 10/10

Priyanka Chikhale

17th October 2022

Thank you so much bharti mam tumhi nehmi pramane aaj hi mala kup help keli tumhi customer la 100% satisfied karta tumchya barobar bolun kup chan vatat Thank you so much bharti mam great job🙂👍

Yandamuri Veerendhra

17th October 2022

I am having consumer durable loans with idfc, I have maintained amount in bank but still cheque bounced , and hema madam helped to solving my problem,also I need pl madam has raised req for the same , thankyout IDFC

Kottha Bhargav

15th October 2022

we came to take the twnoc we are happy ur bank service is very good they did our work fastly and quickly by hema madam at bhel

Didla Bhaskar Rao

15th October 2022

I went to bhel branch for service very much happy with service by hema madam

Tauseef Subhan Shaikh

14th October 2022

Hi Rajeev Thanks for your support I talked to so many people my problem was not solved but after talking to you it seems that my problem is solved and you know the way of talking very well Everyone should have this ability appreciate to your work an your Ability. I wish , you will go far beyond your ability and you will progress twice. Keep it up Nice talking with you Regards; Tauseef Shaikh

Vaibhav Ashok Desale

13th October 2022

Hello Mr. Rajeev, Thank you for your email. I would like to give you an appreciation for helping me with two support tickets.Thank you so much for your quick help. The help you provided was quick and helpful. Keep up the great work you are doing. Once again thanks for your support. Have a nice day ahead..! Thanks and Regards, Vaibhav Desale

Jatindersingh Palvindersingh DhillonJite

12th October 2022

Excellent & Appreciate your work. Keep up the good work. I have been struggling since yesterday to set up a credit card pin and daily transaction limit. I made a video call yesterday to one of the team members. However, she gave me the option to try the portal login , however it didn't work. Hence I requested a call back from the IDFC banker. Today dated October 12, 2022 @ 13.14 pm i got a call from Sobha Devendra, She patiently listened my issue, and helped me in resolving the query of pin set up by going extra mile using IVR however it was not successful, she didn't lose hope, Sobha again went extra mile and requested me to login in google chrome and helped me in setting up the pin and credit limit both, hence finally it was successful. During this whole conversation you were professional and calm & polite which is the best way and you know the process steps, These things are more important for any customer care executive. Again thank you Sobha Devendra, Good work !!!!!

Neena Kumari Rambux

11th October 2022

Dear Zahida, You have given me good and clear answers to all my questions. It was very nice communication. Keep it up.

Rahul Paliwal

11th October 2022

thanks a lot for her cop & support she had given very prompt response. cm given rating 10/10 She promised 4 wkd to resolve the query but got back to me within 2nd days itself but its really commendable that she had given the resolution even before the promised time.

Ritik

9th October 2022

It's was a great gesture to talk to Mr Pradeep kumar he is really genuine and sincere guy who got a great sense to deal with customer. I really appreciate it with thanks at a lot.

Munni Devi Jhalani

7th October 2022

Really appreciate for quick and mature response.received call from juilee mam she was really helpfull.she promised and acknowledged to resolve and revert deducted amount in 7 working days. Appreciate Thanks.

Saurabh Garg

7th October 2022

Sweta was been very helpful, prompt in support and provided all required information to full of my satisfaction . I would like to give 10/10 rating to her.

Loyola Vinod Kumar A R

4th October 2022

Feedback for Sweta. Experience was good , she had done good job and helped me with proper information, totally satisfied with the services.

Sachin Gupta

3rd October 2022

I wud also like to appreciate information provided by Mridula to me regarding my query

Mr. Parag Narendrabhai Gandhi

3rd October 2022

Feedback for Sweta Saluja Very Helpful for all customers , understand my problem and and resolved , even she guided to draft email in English, she did call back as well , 10 rating given , she is very polite and spoken very nicely. Had spoken to 6-7 times and it was nice experience Rating: 10 on 10.

Vikas Kumar

2nd October 2022

Hi Neelima man I talked to you few some days ago for my credit card problem. Now my problem is slove because of you. That's why i would like to Thanks to you. Thnqq so much.

I v. Nagaraju

30th September 2022

Dear idfc. I v. Nagaraju Came to vizag branch for my loan statement. I meet swaroopa at vizag vranch. Madam is very helpfull and friendly. She gave the soa and helpme to download app and whatap banking. Very good service Thanku idfc And swaroopa mam 9398483286

Suresh G Harjani

29th September 2022

Would like to appreciate Mridula for her good job and hard work previously Called but didn’t get the basic answers from the other executives, She took step ahead and resolved my query. I want to give [positive feedback to her and rating 10/10

Shamalbhai Natubhai Vasava

22nd September 2022

I was quite pleased with the conversation and how my question was answered. I now properly understand how the refund procedure will work thanks to Senior.

Mitesh Prajapati

21st September 2022

Experience was good , all information given by the staff, I am happy with the communication skills of the staffs and very politely she had spoken and if everybody starts working like Sweta than nothing to be worried about. I am very happy and satisfied with the service extended by Sweta. Rating 10/10. Thank you once again.

Mr. Shiv Prakash Mandal

20th September 2022

Hi good morning sir/madam ji.I am really get fully satisfaction regarding my query from your call centre executive Miss Anjali mam.Miss Anjali Mam's well behaviour cum excellent experience really won my heart.So I am sending so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so many thanks to Miss Anjali mam.Especially her tonal cum sound quality which is natural may be use on vast level as a dubbing in playback soung recording cum F.M station as R.J ji.It's my personal view ji.Ok thanks ji.

Akash Rana

20th September 2022

she guided properly , good experience , on last call not good experience 10/10.

Harikumar

18th September 2022

I am really pleased with Ms. Supriya for her product knowledge and resolving skills. I would like to thank for her outstanding customer service and conspiracy. Regards, Harikumar

Gunasekaran T

18th September 2022

Hi Team, I am really happy about my conversation with Ansari who helped me to solve my problem very quickly. I was having 3 problems with my login and the activation of my account. It has been done in a quick way without any late or issues. Thank you very much for his expertise, help and support. Really awesome. Regards, Gunasekaran. T

Mr. Mohamed Shafeeq Shaffeeq

17th September 2022

This is to appreciate that I received very quick and effective support from your executive Mr. Kishan Jagtap for a credit card limit crossing incident. I am very much satisfied with his support. Wishing all luck to him.

Dasari Nishitha

16th September 2022

The KYC issue is resolved. I thank Mehzabin for resolving the issue and informing me through a call. Thank you, Mehzabian, for the assistance.

K Sai Kishore

16th September 2022

Today i have visited idfcfirst bank bhel branch to foreclose my consumer loan, i was reaslly happy the way they traet ,e the services are very good &special thanks to hema priyanka who was very polite and done my service within minutes thanks

Mr. Ravi Kiran

15th September 2022

Hi IDFC First Bank, I am happy to inform you that I am very much satisfied with your customer support especially Mr. Ajay.M who was my point of contact for my issues. I am very much satisfied with his support and the quick resolution he provided. Continue with the great work, happy to be associated with you.

Shadab Akhtar

14th September 2022

Feels great to speak to you and I am extremely satisfied with the resolution provided. I appreciate your assistance and quick response. Thank you so much!

Yogesh Kumar Jain

14th September 2022

She has clearly clarified and has good knowledge . She had given me exhaustive explanation and am impressed with her help that she extended on the call I would like to give rating 10/10 .

Dinesh Kutti

14th September 2022

I am holding personal loan in your bank I visited to Ambattur branch met Mr. Praveen Kumar for swap request and Due date change request the service given by him was so quick and So satisfied with the service. Am really happy to be the part of IDFC customer definitely will refer with my family and friends

Mr. Pranshoo Singh

13th September 2022

Just wanted to appreciate the good work that one of your employees has been and her name is Neha .A big thanks to her what she has done in these 2 days .if possible pls give her a raise.

Mr. Liyaqet Ali

13th September 2022

Customer appreciated Aditi Mathur on call –”she made me understand about AMB and FD rates, she was very helpful and listened to be patiently.

Miss. Nisha Asrani

13th September 2022

Hi Team, Mani was quite helpful and has assisted me with all my queries. Kudos for all the support :) Regards, Nisha

Krupesh D Sheth

12th September 2022

@IDFCFIRST_Help Yes!! I received a call from Dipali and she gave me all the information needed! I am satisfied with the answers and suggestions. Thank You!

Penchala Sravan Kumar

10th September 2022

Dear Babitha, Thank you, as per my queries u have given clear info.the way of your talking is polite with us.keep up the work. Thank you once again Regards PSK

Mr. Rinku Babu

10th September 2022

I had called regarding reward point and over limit fee reversal. I am completely satisfied with service provided to me by mr kishan jagtap. I am thankful to him.Thank you once again.

Anilkumar Manilal Patel

9th September 2022

Hello, This is to appreciate your employe Shahbaz shaikh. He talked with me for almost 49 mins and listened me with lots of patience and without losing temper he answered my all the queries with perfect solution.He explained me very well about rewards points calculation as well. Employee like him are the really the great asset of an organisation. Kindly congratulate him for such a great customer service. Amazing service..kudos to him.. Regards, Anil Patel

Girish Kumar R M

8th September 2022

Yes, really appreciate your time and support, the guy who contacted me regarding same, he was so nice and polite. And i would like apologize for my behaviour, Thanks a lot for the help. Thank you very much(person who called me and helped me).

Sumit Manna

7th September 2022

I connected customer care team today for some credit card related queries and fd based credit card process.Sobha Devendar from Customer care team helped me for this and quickly resolve the issue.Thank you so much for her support.

Vikash

7th September 2022

Had a word with Sweta, She was very helpful, done the over limit reversal as a service gestures, and all required information provided.

Mrs. Shivani Gupta

6th September 2022

Agent properly guided and kind work that he is doing. Everybody should work like that as the other agent had given wrong information. Customer rated 8/10 to the agent for his good work

Ankit Goel

4th September 2022

As per telephonic conversation with the help of Miss Deepali shedge and Mr. Dalip singh at home branch my issue is successfuly sorted.Appreciate the service

Akshay Kumar

3rd September 2022

This is to inform that Pooja has been a great help and she's done a marvelous job. If possible please do a round of applause for her.

M Rathish

2nd September 2022

Thankyou for your valuable support and proceeded Noc as on date .Once again thaq for your support........

Nivrita Jain

1st September 2022

Hi Mehwish, Thanks for confirming the above. This is a big relief, as I was not aware that it is being shown as IDFC Personal Loan. I am fine with this and would not like to close it. I would take my request back and thank you for resolving it in a very short span of time. One of the fastest reply I have seen. Thanks once again ! -- Thanks and Regards Nivrita Jain +91 9953940607

Piyush Joon

29th August 2022

Very helpful... Full of kindness.. Thank you for being so helful towards my problem..

Shoukatali M Mulla

24th August 2022

Customer appreciated on call about vijaya to the floor supervisor stating that he is happy with the follow up done by Vijaya. He was following up with multiple team but didn't received any response; however vijaya was very helpful and assets to the company

Abhay Gulati

22nd August 2022

Dear team I do not have the words in which I can praise your employee for helping me so well that, till date, no employee has helped me like this. This is my whole life experience And I hope as they have helped me. That's how he treats everyone and will always do so. Employee Name: Miss Bheravi

Ankit Singh

21st August 2022

@IDFCFIRST_Help @IDFCFIRST_Help ❤️ ️ Thanks again. #IDFC has helped a lot in this matter. Thank you for your tremendous support that helped me update payments on the @Flipkart portal even when @flipkartsupport was just doing nothing.

Ritesh Vinayak Mangle

19th August 2022

I must say that Mr. Pramod has done a great job. I had a query regards NOC letter and he swiftly attended this issue Great job Pramod.

Sunny Gharu

19th August 2022

Really nice service I have saving account anytime no charges on any transaction.

Mr. Vykuntam Girish Kumar

18th August 2022

Thanks for your email and telephone call. Tejaswini, "I really appreciate the quality of service and knowledge you are holding and rendering at the same level of quality while serving customers,Your approach is really high class.

Avtar Singh

18th August 2022

I have multiple banks' credit cards and have been speaking with multiple customer care executives for the last 15 years; however, you are the most sober and explanatory executive. I loved the way you explained everything. The way you have explained the details, I have not experienced such customer service from all the major banks.

Vaibhav Vijay Singh

18th August 2022

Khushboo Singh is very help full and Very kind person she helped me regarding my loan cancelation and loan process i was so worried but she handled me well and she guide me well for everything thank you Khushboo for your help and support thanks a lot.

Chingkhei Takhellambam

16th August 2022

I spoke with Mr. Gitesh just now, and his willingness to help and guide me was very impressive and polite. Most people aren’t familiar with banking procedures like me, so I took my time, but he patiently waited without any frustration and still managed to be calm and polite, and most importantly, very knowledgeable and informative. I’m glad banks have such employees who are dedicated and willing to help and guide customers. Thank you IDFC Chingkhei Takhellambam.

Jasjit Singh

15th August 2022

@IDFCFIRSTBank Glad to see such an amazing support from chetaali. Thanks for the resolution.

Gufran Khan

13th August 2022

Thank you so much for refund my money 💰 I am very happy to share with you. Again Thank you so much I have received my Money yesterday

Jungbahadur Ramkishor Yadav

12th August 2022

Dear Sir, Thank you ☺️ Very Much.☺️ To your customer service executive PRADEEP DEVDAS wonderful help providing to me. My all queries resolved. Thank you once again. Regards, Jungbahadur yadav.

Vivek Prasad

12th August 2022

Thanks a lot for such a quick response and I really appreciate that amounts were received successfully. Truly a Great service and resolution on the point.

Ubaala

12th August 2022

Hi team, thanks for contacting and clarifying the details shared by your partner. Really appreciate your effort in this matter. Further will tag the matter with flipkart for further process. Thanks a lot for your support

Ankit Singh

10th August 2022

@IDFCFIRST_Help that's what I love about @IDFCFIRSTBank. Fastest resolution provided.

Suraj Sakhardande

10th August 2022

It's one of the best credit card offered by idfc... A must have card... The customer services provided is also top notch...

Ashi

10th August 2022

@IDFCFIRST_Help that's what I love about @IDFCFIRSTBank. Fastest resolution provided.

Rohit Kumbhojkar 🇮🇳

9th August 2022

Quick & Swift help by Sahil @IDFCFIRSTBank . Inconvenience resolved in short time frame. Hopefully the Smoothness continues without any hickups. Thank you @IDFCFIRSTBankfor resolution.

Vijay Nanhe

8th August 2022

I am use IDFC FIRST bank Credit card super service by IDFC Bank.Good service as compare to Other bank credit card.

Ram Santoshkumar Yadav

8th August 2022

Thanks for the same and accept my appreciation to on one who called me from social media team.

Gyanendra Saury

6th August 2022

Myself Gyanendra Saury. I got help from @Taranun for login issue in net banking. I am very satisfied. Thanks a lot for your help. @taranun ma'am. Thanks IDFC

Manish Sharma

6th August 2022

Dear Team, I am happy that you have such a polite and intelligent customer service executive, Ms. Manisha Tewar. She helped me with the best quality service and information on my credit card, ending with a **7347-related query. Thank you so much, IDFC FIRST Bank! Regards, Manish Sharma

Dillip Kumar Behera

6th August 2022

Really great Banking platform 👍

Jalaj Srivastava

5th August 2022

Dear ma'am, This is to inform you that your employee is very friendly and supportive to customer and has very good knowledge of her work.she guided me with part payment very well. Regards, Vijay Kumar LAN-32562247

Dudekula Chennu

5th August 2022

@IDFCFIRST_Help Thank you i received a good service from you

Hussain

5th August 2022

@IDFCFIRST_Help Thank you I received a good service from you

Nikhil Hundia Jain

4th August 2022

@IDFCFIRSTBank my problem is solved thanks to you and your employee shehnaz c for her help ❤️☺️ she is the best employee

Yogesh Kumar Mahour

3rd August 2022

Dear Keyuri, Thank you so much for assisting me and resolving my issue. I just want you to know how grateful I am for your support. Because of you, I am able to login to internet banking and actually create a much more effective solution. and because of that, you are able to transfer money into my account.

Mr. Mohammed Imran Danawala

1st August 2022

Thank You Very Much 💗 Very happy with your service and proactive update timely. I think this email motivate me to open an account with you people God Bless You

Ranjit Maity

1st August 2022

My name is Ranjit Maity I am telling the Pradeep Debnath I will happy to result to my problem and I expecting number is 10 digit thank you sir out of 10

Anil Kushwaha

1st August 2022

I would like to thanks Mr. Arpan to help me out for the problems. I was facing regarding my credit card bill payment, he is very genuine and knowledgeable person, he took my request on priority and solved my query very quickly, he is the best employee. I was thinking to close my bank account from IDFC because of the last month experience, but now I think you have best team specially Arpan. Thanks Team.

Praneh Chordia

1st August 2022

#allaboutyou moment by #IDFCFIRSTBank with their personalized #creditcard issued,dispatched,delivered within 3 days🤯, madness Truly a customer first moment🥳👏👍 #creditcardkimayaviduniya

Jyotsnarani Bhol

25th July 2022

The overall experience of visiting the branch is always good. Special thanks to Mr. Samir for the welcoming behavior and help during the branch visit.

Ujjwala Priyadarsini Sahoo

13th July 2022

Prompt action taken By Branch staff Mr. Dibyajyoti Dash to unfreeze my account. I am very much satisfied with the services.

Shivam Barde

13th June 2022

This is an appreciation for one of your executives, Ms. Harshada Sapkal; she's very politely resolved my concern. I am very satisfied with the resolution that she gave me. I wish you the best for her future. a big application for Harshada.

Ms. Rhythm Harish Maniar

8th June 2022

I was well assisted well by Ms. Priyanka Tupsoundary for my queries regarding new idfcfirst wealth debit card benefits. She was not in hurry to finish the call and was patient with my doubts and questions. very helpful and called me back after checking the details. I would like to give her best ratings and maintain same customer service the way she delivers. Thanks again, Priyanka. I hope you will be valued and appreciated by your team members and the rest.

Amit Semalty

4th June 2022

Account opening process is seamless in IDFC FIRST. Customer Support is very very good compare than other bank, every time I call to customer care, phone banking representative is available within 2-3 minute. Mobile app is fast and easy to use. One suggestion that you should give reward points on using premium debit cards like visa signature debit card so that usage of debit cards increase.

Saurabh Sawant

4th June 2022

It's really beautiful process and I really impressed for getting immediate approval. This feature not available in other bank. Sales executive's (Miss Aradhana Gupta) politeness and knowledge about product is very good. overall I m really happy with executive service and bank service. This type of service I m looking forward in future.

Palal Mukherjee

3rd June 2022

I personally apprise Sri. Uttam Roy, employee of your bank who has given extended his cooperation to open my bank account without entering your bank premises and I received within two days my kit in house. thank you IDFC.

Vijay Sen

2nd June 2022

Thank u so much Irfan ji for opening my account and great experience with IDFC account and good benefits thank u so much

C Vinay

30th May 2022

Special Mention Mr. Vamshi for his Support and Clear communication

Hoshiar Singh

30th May 2022

I am satisfied with IDFC FIRST bank. Mainly behavior of the employees good and also very fast process of disbursement. I am very impressed with Mr. Manish Gupta who have completed the process of disbursement of the loan

Prathivadibhayankara Ramesh

30th May 2022

It was a refreshing experience interacting with Sandhya Rani KC of East Marredpally branch who was very professional and dealt with my request expeditiously and efficiently. it is such people who make a difference to the bank's brand image

Pritam Kumar Singh

28th May 2022

IDFC FIRST bank is really a first in the line of service providers and decent behavior of customer executives, polite and experienced.

Krishna Dhiwar

25th May 2022

Dear Sir , Very good service from IDFC FIRST Bank and employees because loan is available in very less time. Thanks & Regards

Dasari Kanaka Raju

13th May 2022

Best in doing the provideing of loan and documents verifications and also taken less time. The response given by your staff was good. thanking you once again.

Sumit Satsangi

1st March 2022

I would like to take out some time and commend Sachin and Pankaj for their awesome work DNA. I’ve recently joined Saama Technologies at Pune and my first choice of bank was IDFC FIRST Bank. There is some upgrades to the website and I wasn’t able to open my Salary account online. I was referred to Sachin and this awesome duo of Sachin and Pankaj not only did their best to open the account as quickly as they could but also when there were a lot of technical glitches, they worked on holi and weekends to get it rectified. I am totally impressed by their work ethics and communication.

Umang Chatwal

7th February 2022

Hello Sir, This is to inform you that I have visited your branch on 7th February 2022 at 6:30 PM for making Demand Draft for my daughter school admission. It was great experience with Mr Mohan Yadav and Mrs Chethna Khanna that they work exceptionaly for making Demand Draft for my child school admission. I really appreciate again to Mr Mohan Yadav and Mrs Chethna Khanna for working exceptionaly after working hours. Regards, Umang Chatwal

Anil Kumar Gupta

1st February 2022

Dear Team IDFC FIRST Bank, I'm an existing account Holder of IDFC FIRST Bank and have been enjoying the unique banking experience since 2021 at your Model Town New Delhi Branch. I would like to appreciate the Branch Manager Shri Mohan Yadav for his excellent assistance in servicing HNI clients like us during all the times. Whenever we need any banking support ,he is just a call away. He truly displays the utmost level of professionalism, care and serving attitude to all the customers of his Branch. During Critical times of covid-19 outbreak, he helped us proactively in fulfilling our banking needs for which he deserves an applause.

Eveans Showvick Chakraborti

1st January 2022

I personally feel very happy banking with IDFC FIRST Bank. Your bank's dispute resolution is the fastest and the resolution offered is complete and not piece-meal. It is evident from your email below wherein you have also mentioned the courier details without my asking.

Vision Enterprises

29th February 2020

My issue resolved up to my satisfaction by the team. They cooperated & resolved my issue and assured me it will not happen again from branch. He followed up me till my satisfaction.

Jayanti Sharma

26th February 2020

Thank you very much for your quick and proactive resolution for the issue raised.I am extremely happy and satisfied withyour banking services Happy to be associated with IDFC FIRST Bank. Happy to be associated with IDFC FIRST Bank. Thanks a lot.

Avinash Gaurav

25th February 2020

I am writing to let you and your team know that I am very much satisfied with the services provided from IDFC FIRST Bank. I want to express my gratitude to this bank and its services and RM call facilities. This is first time for me to talk to any bank RM who have idea of everything ,that what is happening to my account. I am delighted and will hope that you guys will be in touch with your account holder which is really helpful and fascinated to use IDFC FIRST Bank as a first preference.

Anand Dholia

25th February 2020

Thank you for your prompt reply and prompt action , I would like to inform you that i have started receving OTP on mobile.

Surak Theivanathen Chinnappan

21st February 2020

I would like to thank your company personnel at the customer services division for their excellent support. Your customer care executive took care of all my queries.. She was extremely attentive and she listened to all my concerns with a great deal of patience. She also ensured that I received all the information regarding my salary account. Now I will continue this account. My doubt is cleared. Please accept my gratitude towards her and your customer care staff for their speedy and efficient services.

Syed Ameen

20th February 2020

Appreciated the way your team has handled the query and given the resolution in span of time. Hope the same service will be given by Other Customer Executives and resolve the customer queries as earliest

Mayank Bhargava

18th February 2020

I had my challenges with IDFC FIRST Bank and hence wanted to move out my loan account to another bank and it's generally not an easy process / task. However during the closure process, there was a wonderful support available from your team and made me realize that due to this kind of servicing experience I had started my relationship with IDFC Bank in Feb 2016. The team was prompt, understanding, supportive and proactive and offered fabulous support through the entire process. You need to get more such people on-board to deliver a good servicing experience, which was kind of a hallmark for IDFC in earlier days.

Ravikumar Hosur

18th February 2020

I am thankful to IDFC FIRST Bank for resolving my query on time.

Renald Anthony John Rodriques

17th February 2020

I truly do appreciate your absolute patience, understanding, and cooperation with regards to my request for my bank statement September 2019 till date. As discussed I am looking forward to hearing from the branch concerned.

Shilpi Nanda

15th February 2020

Just wanted to drop in a positive experience with your bank./I had placed a request 11th February for a debit card issuance. The team was really helpful, and I received my debit card yesterday./So just wanted to say thanks for a pleasant experience.

Jerome Cabral

15th February 2020

Thanks for your support. I really appreciate the way Customer Support addressed to all my queries.

Gowtham Ganapathy

15th February 2020

I was in touch with your customer service executive who is amazing! She was polite, humble and patient enough to address all the queries and explained banking details in the layman's language. I appreciate her good works and request her to keep up the good work!

Kamaraj Subramani

15th February 2020

IDFC FIRST bank service is super! My star rating 5 star rating! Thanks your great support.

Desai jewellers Pvt Ltd

14th February 2020

I am very much satisfied with the advice regarding my loan query. All my queries were resolved immediately.

Hemant Bansode

14th February 2020

Dear Team, I would like to thank your company personnel at the customer services division for their excellent support. Your customer care executive took care of all my queries in a jiffy. He was extremely attentive and he listened to all my concerns with a great deal of patience. He has a caring approach and he is a true professional. I would especially like to commend him for his professionalism and superlative skills. Wish You All The Very Best Of Luck For Your Future !!!! Thank You !!!

Raktim Haldar

14th February 2020

IDFC FIRST Bank has provided very timely service till date. And I truly appreciate that. The phone app is also user friendly and smooth to use. I hope that the bank grows in the coming future.

Suresh Kumar Shivlal

12th February 2020

Thank you for the call! I understand you really take care of your customers. I went through all the benefits/discounts IDFC FIRST bank customers can avail, which I didnt know it till today. Now i know and will make use of it. Thanks a lot,

Vineeta Singh

12th February 2020

Thanks for explanation & guidance for my query about a specific term deposit.Thanks for sharing ID & phone no.I appreciate your professional approach.

Jignesh Priyankar

12th February 2020

Thanks for your mail & direct telephonic discussed & Inform regarding rate of interest, services call etc. Last 2 years my personal experience in IDFC FIRST Bank is good service provider & all customers care executives properly provide the information & good support for any account related query. T

Kiran Dabral

9th February 2020

I received my card, thanks for your prompt help :) Have a nice weekend!

Ishan Shah Huf

7th February 2020

The issue is solved now and I have got updated/correct address in Statement..Thanks a lot for your help and support.I really appreciate the prompt response provided.

Gajanand Rajendra Nandagiri

6th February 2020

App seems much better than any other banks app, and makes it more convenient to a account holder to transfer and add funds with ease of a touch Holistically the services from the bank and app can make a customer's life easier and better

Gaurav Kumar

5th February 2020

I truly appreciate your advice on the investments. Your knowledge about the market is truly commendable. Thanks for the help

Hitesh Singh Kripal Singh Thakur

5th February 2020

Thanks for the call and resolution it was very helpful and very good experience.

Romil Gupta

4th February 2020

Thanks for the recommendations. Would like to inform that top three funds are already in my portfolio. Your recommendation has made my belief stronger in these funds.

Rohit Ramchandra

4th February 2020

I have received your email, but I am yet to go through the recommended Mutual funds suggested by you. Will connect back with you as soon as possible, once I check the past performance of this mutual funds.

Vishvendra Dubey

4th February 2020

Services are very good and easy to use. All schemes are being informed to me timely. Thanks Team IDFC FIRST Bank

Ashwini Shinde

3rd February 2020

Thank you for your response and service. And that was really a very nice gesture. Love this bank. And waiting for my voucher.

Gaurav Kumar

2nd February 2020

Gaurav KumarI truly appreciate your advice on the investments. Your knowledge about the market is truly commendable. Thanks for the help.

Gagandeepsingh G Chawla

27th June 2018

Excellent customer support. The executive really supported me and resolved my prolonged query. Really appreciate her efforts and the way she handled and resolved my query. Five stars for her service and efforts and for IDFC FIRST Bank.

Shambhu Das

18th June 2018

The customer service executive has good knowledge about the products. She definitely knows how to handle customer issues. I'm satisfied with her information about my queries.

Hitesh Patil

9th June 2018

Your customer service executive was very co-operative. I received good service and the required information in a short time. Thank you!!

Shahul Hameed

19th May 2018

Thank you, Capital FIRST. Your services are really appreciated. Hope to have a good relationship with you.

James Mariaya

17th May 2018

I love Capital FIRST! In the time of my financial problems, Capital FIRST faithfully helped me and guided me throughout the documentation process. Now I have repaid all my EMIs. Thanks for making my future bright.

Supriya Birje

14th April 2018

We are lucky to be associated with Capital FIRST

Gulzar Khatri

8th April 2018

Very good services and amazing offers!

Pawan Ursal

3rd April 2018

Very good services and great opportunity for people who are in need of loans.

Amol Madhavi

20th June 2018

IDFC FIRST Bank executives are very helpful to me each and every time. They behave very politely and handle the queries well. I hope every company has staff like IDFC FIRST Bank.

Mariyam Shaikh

18th June 2018

Amazing experience with IDFC FIRST. It's a great non-banking financial company. The service is speedy.

Ajaz Ahmed Jameel

22nd May 2018

The service executive I spoke to was polite, kind, friendly and amazing at her work, very helpful.

M Mubarak Pasha

18th May 2018

Excellent. The information which was provided to me by the executive is very useful for better understanding on my loan. Thank you. Keep up the good work!

Biswajit Behera

5th May 2018

Good services, Capital FIRST & the Customer Service Executive. He resolved all my issues and updated my new mobile number without hassles. Thanks to him for his quick service.

Ranjan Bhoumick

13th April 2018

Prompt service, keep up the good work.

Saravanaprabhu R

5th April 2018

I feel that Capital FIRST is better than other private and government banks for taking loan services. Now my loan has been closed and I received my NOC very quickly. Thank you.

Rohan Sonawane

3rd April 2018

The executive handled my concerns in a very professional way and was very helpful throughout the entire conversation. She is a brilliant asset to your esteemed organization.

Raghavendra K

19th June 2018

Complete information was provided by your executive. Thank you so much and good luck to the entire IDFC FIRST team.

Rustom Dinshaw Fitter

13th June 2018

Amazing service & quick resolution to our queries. Thanking to the customer service executive for her excellent customer handling skills and excellent product knowledge.

Sachin Dhiwar

19th May 2018

The service executive was very helpful. Excellent work and superb service. Thank you so much!

Sankar R

17th May 2018

The service of Capital FIRST is super! Very good and useful.

Rajeev Dixit

20th April 2018

Services are good. Terms and conditions are transparent. We hope that to continue this relationship

Vipin Kumar

12th April 2018

Your customer service executive is very commendable. He is dedicated towards servicing the customer

Vikas Taklikar

5th April 2018

Helping nature of the employees whenever I go to Capital FIRST office. That shows how good their service is.

Sudhakar Swain

2nd April 2018

Thanks for your services. I really appreciate your executive's attitude in assisting me. His behaviour was very good and he resolved my problem very smoothly. I am happy with your services. All the best team Capital FIRST

Anmol Michyari

29th June 2018

Response was quick from the customer care team. Time taken to resolve the query was as per the promised time. Overall experience was totally satisfactory.

Madhan V

18th June 2018

Excellent customer service executive. Keep up the good work and thank you for being so gentle and polite. Altogether great and new experience.

Nicholus Boothapati

12th June 2018

IDFC FIRST provides the most convenient and affordable loan installments scheme. The app is also extremely user-friendly.

Sunil Gupta

19th May 2018

Quick & transparent service. Thanks for helping people who are in need of urgent finances.

Mohammed Abdul Wahed

17th May 2018

I am very thankful to Capital FIRST for providing great financial assistance to me. I hope we continue this good relationship in the future. Grateful for your financial assistance!

Mahesh Sharma

17th April 2018

My issue was resolved very quickly. Satisfied with the services. Appreciate your guidance.

Bhawesh Shah

10th April 2018

One of the best NBFCs!!

Jitendra Prajapat

3rd April 2018

To Capital FIRST team, Very nice services and quick thinking. So happy to be associated with Capital FIRST