What's special about us
Enjoy Zero Charges on All Commonly Used Savings Account Services
- About Us
- MD & CEO letter about the bank
- MD & CEO
- Our History
- Letter to Shareholders on the 1st Annual Report after Merger
- Letter to Shareholders on the 2nd Annual Report after Merger
- Letter to Shareholders on the 3rd Annual Report after Merger
- Letter to Shareholders on the 4th Annual Report after Merger
- Board of Directors
- Awards & Accolades
- News Room
- Investors
- Careers
- CSR
-
As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 10 888 or visit the nearest IDFC FIRST Bank branch for further queries.
-
-
How can we help you today?
We're here to solve all your queries
FAQs
What are the different types of credit cards offered by IDFC FIRST Bank?
To know different types of Credit Cards offered by IDFC FIRST Bank click here
Are there any charges if I cancel any credit card transaction that was converted to an EMI?
Yes, EMI cancellations have a foreclosure fee of 3% + GST on the principal outstanding amount. Additionally, pro-rated interest will be charged from the post EMI presentation date to the foreclosure date + GST.
Are there any EMI conversion charges on my IDFC FIRST Bank Credit Card?
Yes, EMI conversion will incur the below charges:
- A one-time processing fee of Rs. 99 or 1% of the transaction amount (whichever is higher) + GST
- Interest of 18% p.a. (reducing rate) + GST.
How can I increase the limit of my IDFC FIRST Credit Card?
We believe in offering the best product offerings to its customers. The Bank shall will reach out to you when they have right offer available for you. Alternatively, please share your income documents (Last ITR copy or last 3 months' bank statements with salary credits).
Is there an expiry date on the reward points accrued on my card?
There is NO expiry date on the reward points accrued on your IDFC FIRST Bank Credit Card. However upon card closure, all reward points shall get lapsed.
Creating Proud Customers
We're pretty good at what we do. But don't just take it from us - take it from our customers.
Dear team, I am happy to share my feedback towards the service received from Madhavi garu. She is good and very fast. The service was comfortable I visited the branch to close my two wheeler loan, she explained the ways to close the loan in simple manner. Excellent customer service! SAIDULU NUKALA 9 January 2024
I am writing to express my sincere appreciation. I am grateful to advice and guidance you have given me along the way. Thank you again and I hope you have a great weekend. 🙏🙏 Mrs MALA KULDEEP 5 January 2024
Thank you for your response, As it stands the matter is resolved after the escalation desk clarified a lot of things which I was not aware off. I am satisfied with the response of the desk, Thank you once again. KANWALJIT SINGH ANAND HUF 3 January 2024
Dear Team, I am happy to share that Mr Jatin Rajput has given me the excellent service, He has disbursed the loan instantly also opened the ac in very less time. I am very happy with IDFC First bank service. JEETENDRA THAKUR 1 January 2024
Dear IDFC FIRST Team, Thank you so much for your prompt feedback and action. I am extremely thankful to those team members who helped to get my debit cards. Please keep the spirit high. Thanks & Regards Mr. RAJ GAURAV SINGH 30 December 2023
