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Help CenterSupport topics, Contact us, FAQs and more
Help Center
Support topics, Contact us, FAQs and more
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As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 10 888 or visit the nearest IDFC FIRST Bank branch for further queries.
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Email us
Please send an email to any one of the following addresses
Indian Resident
banker@idfcfirstbank.com
Popular FAQs
Which payment options are available for IDFC FIRST Bank Credit Cards?
IDFC FIRST Bank offers various payment options to pay your credit card bills.
Click here to Pay Now https://my.idfcfirstbank.com/creditcardBillPayment
You can also pay your credit bill through the following options:
- Auto debit from an IDFC FIRST Bank Savings Account
- IDFC FIRST Bank Mobile application
- Internet Banking
- UPI payment
- IMPS/NEFT
- Cash Deposit
- Cheque
- Debit Card
To know more about the options click here: https://www.idfcfirstbank.com/personal-banking/payments/cc-bill-payment
How can I block my credit card?
You can block you credit card through the below mentioned channels:
Mobile / Internet Banking:
- Login to the mobile banking app/interbanking services
- Go to Accounts
- Select Cards
- On the dashboard, select temporary/permanent block
Website:
- Go to Customer Support
- Select credit cards
- Click on Block your credit card under the Card Management section
Altenatively you can SMS CCBLOCK (last 4 digit of card) to 5676732 or reach out to us on the 1800 10 888 to block your card.
How do I change my address?
- Step 1 - Please visit the nearest IDFC FIRST Bank Branch.
- Step 2 - Please carry along any one of the officially valid documents [OVD] - Passport, Driving License, Voter ID, Job Card issued by NREGA, Letter issued by National Population, Register Aadhaar card / E-Aadhaar with you.
- Step 3 - The representative will submit the request on your behalf and the details will be changed in 48 hours.
CLICK HERE to locate the nearest IDFC FIRST branch
How can I check my Loan ECS details?
- Step 1 - Log in to your NetBanking/Mobile Banking and click on ‘Loans’.
- Step 2 - Select the ‘Loan’ option.
- Step 3 - Scroll down on the dashboard to find the ECS details.
CLICK HERE for pictorial view.
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