Consumer Durable Loans

A Consumer Durable Loan is an option given to the customer to purchase durable items.

• Mobile Phones, Cameras, Tablet, DSLR, Audio Devices,
• Household Products such as Fridges, Washing Machine, Microwave, Kitchen Appliances,
• Laptop, Projector, etc

Consumer Durable Loan helps to purchase the items in easy EMI option.

You can buy a wide variety of consumer goods under a Consumer Durable Loan. Some of the products that are lent by IDFC FIRST Bank are air conditioners, televisions, fridges, washing machines, microwaves, cameras, mobiles, tablets, kitchen appliances and audio devices.

If you would like to have more information about the products that you can purchase using a Consumer Durable Loan, please feel free to contact our customer care at 1860-500-9900 or write to us at customer.care@capfirst.com

A Consumer Durable Loan makes the purchase of your desired durable product easy. In case you are buying more than one item or an expensive product, it removes the immediate financial burden. You do not have to wait for a long time to save money to buy your desired product. Further, you can avail a 0% interest rate of many products offered under Consumer Durable Loans. This makes your purchase even more affordable.

You can avail the IDFC FIRST Bank Consumer Durable Loan by visiting our website or by applying through our mobile app which can be downloaded from either Google Play or Apple App Store. Simply get an approval online and then walk into the store and purchase the product of your choice like AC on EMI, camera on EMI, mobile on EMI, tablets on EMI or TV on EMI. If you have any questions regarding the application process for a Consumer Durable Loan, please feel free to contact our customer care at 1860-500-9900 or write to us at customer.care@capfirst.com

Click here for Consumer Durable Loans terms and conditions.

Salaried as well as self-employed individuals can apply for a Consumer Durable Loan. Your age should be between 21 and 65 years and you should have at least one year of total work experience or business experience. You have the option to directly apply from our website or through our mobile app which can be downloaded from Google Play or Apple App store. If you have any questions about eligibility for a Consumer Durable Loan, please feel free to contact our customer care at 1860-500-9900 or write to us at customer.care@capfirst.com.

IDFC FIRST Bank provides loans for a number of durable products. Our loans come with flexible tenures ranging from 6 to 36 months with repayment in easy EMIs. Here are some products that can be purchased using our Consumer Durable Loan:

Non Digital Products

• Panels
• Washing Machine
• Refrigerator
• Air Conditioner
• Dish Washer
• Chimney
• Water Purifier

• Audio/ Home Theatre Systems
• Microwave
• Atta Maker
• Air Purifier
• Air Coolers
• Vacuum Cleaners
• Kitchen Appliances

Digital Products

• Smart Watches
• Smart Bands
• Smartphone
• Desktop
• Laptop
• Printer
• Tablet

• Handycam
• Projector
• Camera
• Camera + Lens
• Monitor
• Cool Pix
• DSLR

There is no interest charged by IDFC FIRST Bank for a Consumer Durable Loan. However, you need to pay some amount as advance instalment while applying for the loan. A nominal processing fee is charged. The cost of financing your product like mobile, TV, etc. is borne by the manufacturer. If you have any questions regarding the cost of your Consumer Durable Loan, please feel free to contact our customer care at 1860-500-9900 or write to us at customer.care@capfirst.com.

IDFC FIRST Bank does not charge any fee or penalty for foreclosing your Consumer Durable Loan account. You can prepay your Consumer Durable Loan any time after 6 months of the disbursement date. Please contact your nearest IDFC FIRST Bank branch for help with foreclosures; alternatively, you can also visit our website or email us. For help with foreclosure of your Consumer Durable Loan account, please call us at 1860-500-9900 or write to us at customer.care@capfirst.com

There are a number of benefits of taking a Consumer Durable Loan from IDFC FIRST Bank, some of which are:

• Quick and Easy Application: Simply apply for your Consumer Durable Loan on our website or mobile app.
• Quick approvals: We will provide you with an approval online in a matter of minutes.
• Easy processing: Simply walk into your product dealer’s shop, pick up the product post approval and submit documents needed to our representative present there.
• Flexibility: We offer loans ranging from Rs. 5,000 to Rs. 5 lakh with a maximum tenure of 36 months.
• No Cost EMI: Our Consumer Durable Loans are interest free. No security deposit: No security deposit is required to avail a Consumer Durable Loan from IDFC FIRST Bank

IDFC FIRST Bank provides financing for a number of consumer durable products like - washing machine, kitchen appliances, audio device, etc. Some of the products that we offer finance for are:

Non Digital Products

• Panels
• Washing Machine
• Refrigerator
• Air Conditioner
• Dish Washer
• Chimney
• Water Purifier

• Audio/ Home Theatre Systems
• Microwave
• Atta Maker
• Air Purifier
• Air Coolers
• Vacuum Cleaners
• Kitchen Appliances

Digital Products

• Smart Watches
• Smart Bands
• Smartphone
• Desktop
• Laptop
• Printer
• Tablet

• Handycam
• Projector
• Camera
• Camera + Lens
• Monitor
• Cool Pix
• DSLR

Consumption Finance

New Customer

• Furniture
• Modular Kitchen
• Cook Tops & Hubs
• Recliners
• Smart Homes
• Holiday Packages

Existing EBC Customer

• Laptop Peripherals/ Accessories
• Supermarket Purchases
• Health & Beauty Packages
• Skin Care Packages
• Camera Lenses
• Tyres
• Gym/ Health Club/ Wellness Centre Memberships
• Watches
• Sports Equipment
• Automobile Accessories

• Educational Packages
• Opticians
• Home Furnishings
• Cycles
• Dental Treatments
• CNG Fitment
• Tickets
• Hearing Aids
• Hotel Bookings
• Apparels

The maximum amount that we finance for a Consumer Durable Loan is Rs. 5 lakh. You can get a loan of as low as Rs. 5,000. If you would like to know more about the loan amounts that we finance, please feel free to contact our customer care at 1860-500-9900 or write to us at customer.care@capfirst.com

IDFC FIRST Bank requires some documents for processing your Consumer Durable Loan. After we establish your loan eligibility, you can submit these documents to our representative who will be present at the dealership, where you will be purchasing the product. The documents that we require are:

No Documents are required if your Aadhaar Number is Linked with your Registered Mobile Number. However, if the number is not linked than below documents are mandatory.

The Consumer Durable Loan documentation required is as follows:

• KYC Documents (Government issued ID Cards and Address Proof)
• One cancelled cheque
• ECS mandate duly signed
• One passport size photograph

ID Proof: A copy of any one document mentioned below:

• Passport
• PAN card
• Aadhaar Card
• Voters identity card
• Driving license

Residence Proof: A copy of any one document mentioned below:

• Ration card
• Passport
• Driving license
• Bank account statement
• Electricity bill
• Telephone bill
• Aadhaar Card

There are several ways by which you can make an overdue payment of your EMI.

1. Online Repayment through Net Banking/ Debit Card/ Paytm Wallet/ Mpesa Wallet:
• Click on Quick Pay EMI
• Enter your Loan Application No, Email Id and Registered Mobile No.
• Choose the payment option: Net Banking/ Debit Card/ Paytm Wallet/ Mpesa Wallet and enter the CAPTCHA code and Proceed
• You will get Loan Account Details, enter the amount and proceed to secured network for payment.
2. You can also Visit the Nearest IDFC FIRST Bank Branch for making repayments
3. You can also Walkin at the Nearest Axis Bank Branch and deposit your overdue payment.
4. You can use Paytm for making a payment.
5. You also have the option to make a repayment through Vodafone Mpesa website, Vodafone Store, Vodafone Mini Store and Mpesa Agent Outlets.

It is possible to swap your ECS by providing us with some fresh documentation for your new account. The swap would be effective in the next month's EMI on receipt of the new repayment documents on or before 10th of the current month, else it would be effective from the subsequent month's EMI.

We require:

• Half yearly bank account statement of the new account
• Swap charges of Rs. 500 (to be paid either in cash or by cheque)
• A Cheque of the Current EMI
• A Blank Cheque (CD: 1 SPDC if the disbursal Amount is more than 1 lakh)*

*Please ensure that:

• All the cheques should have the payee name as “IDFC FIRST Bank Limited"
• All Security cheques should be CTS 2010 complaint.
• Date field should be left blank for all security cheques.
• All Security cheques should bear your signature.
• There should not be any overwriting or alteration on the cheques.
• No counter signature is allowed on the cheque.

You can now foreclose your Consumer Durable Loan through the Quick Pay EMI on our website or by simply walking into the nearest IDFC FIRST Bank Branch . Please ensure that your loan details are correctly reflecting on the screen before making any payment.
For other loans please call us at 1860-500-9900 or write to us at customer.care@capfirst.com to place a request for Foreclosure letter.

You can call on our helpline number 1860-500-9900 or write to us at customer.care@capfirst.com and get your email id/mobile number updated in the system.

You can place a request by writing to us on customer.care@capfirst.com along with your valid address proof which needs to be updated. The address gets updated in the system once address verification is completed.

Foreclosure of your Consumer Durable Loan does not have an affect on your CIBIL score. Once the loan is foreclosed, the same will be reported to CIBIL as 'Closed' along with '0 outstanding'. Please feel free to contact our customer care or write to us at customer.care@capfirst.com. We would be happy to help you with any query on your CIBIL score.

After the closure of your loan, your CIBIL score will be updated on the 20th of the next month. If you have any queries on your CIBIL score, please feel free to contact our customer care at 1860-500-9900 or write to us at customer.care@capfirst.com.

Your EMI is due on the 2nd or 5th of every month. Please refer to your statement of account. You can also view your status on our website by clicking on the “view details” option. If you have any questions regarding your EMI, please feel free to contact our customer care at 1860-500-9900 or write to us at customer.care@capfirst.com.

If you would like to download your account statement, select the 'My Loans' tab in the customer portal. The details of your active loans will be displayed by default. Click on the 'Account Statement Download' button to obtain your account statement instantly. Alternatively, you can request for a copy of your Statement of Account from your Dealer store from where you purchased your product. (Applicable for Consumer Durables and Two Wheeler Loans only)

You can view and also download your Welcome Letter in a matter of seconds. All you have to do is log in to the customer portal and select 'My Current Loans' under My Loans. Here you will see a 'View Details' button on the right hand side. After clicking on View Details you will see a Statements Tab. Click on that to see a list of documents which you can view and download including the Welcome Letter.
Alternatively, you can request for a copy of your Welcome Letter from your Dealer store from where you purchased your product. (Applicable for Consumer Durables and Two Wheeler Loans only)

In order to know your repayment schedule, select the 'My Loans' tab from the menu in the customer portal. The details of your active loans will be displayed by default. Click on the 'Repayment Schedule Download' button to obtain your repayment schedule instantly.
Alternatively, you can request for a copy of your Repayment Schedule from your Dealer store where you purchased your product. (Applicable for Consumer Durables and Two Wheeler Loans only)

Yes, you can cancel your application after your Consumer Durable Loan has been approved. However, we would deeply regret the loss of your patronage. Please call us at 1860-500-9900 or write to us at customer.care@capfirst.com and we will help you with processing your cancellation request.

We will be glad to help you with any questions regarding the IDFC FIRST Bank Consumer Durable Loan. Please feel free to contact our customer representative at 1860-500-9900 or email us at customer.care@capfirst.com. If you have a more pressing matter to discuss, feel free to visit any of our branches and speak to our customer representatives.