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Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
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Please follow the below link to know the required documents: https://www.idfcfirstbank.com/personal-banking/loans/personal-loan/documentation
You may raise a request by clicking on Customer Support on our website and select Other Service Request.
Click on the below link to find out the general fees & charges related to personal loans https://www.idfcfirstbank.com/personal-banking/loans/personal-loan/personal-loan-interest-rates
Step 1 - Visit the nearest IDFC FIRST Bank Branch along with any one of these officially valid documents [OVD] - Passport, Driving License, Voter ID, Job Card issued by NREGA, Letter issued by National Population, Register Aadhaar card/ E-Aadhaar
Step 2 - The bank representative will submit the request on your behalf and the details will be changed in 48 hours
The Bank takes approximately 3-4 working days from the date of completing the application. This is subject to submission of all documents as required by the Bank.
We are here for you always!
Please let us know how we can help you
Select service or product
If you do not receive a satisfactory response to your issue, you may escalate it using the options below:
Escalate to the Nodal Officer
Click here if you are not a bank customer
If you have not received a satisfactory response, you may escalate the issue to the Regional/Nodal Officer
Escalate to the Regional / Nodal Officer
If you have not received a satisfactory response from Regional / National Nodal Officer, please escalate using below option
Escalate to Principal Nodal officer