CKYC Registry
Customer care hotline Call 1800 10 888
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Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
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Click here to view the list of documents required for applying a LAP
You may download the account statement through the mobile banking app by following the below steps:
We request you to send the filled and digitally signed CHG4 form from your registered email ID. You will receive the digitally signed acknowledgement on the CHG4 form from IDFC FIRST bank within 48-72 Hrs.
You may refer to your sanction letter for the applicable fees and charges. You can also click here to view the complete schedule of charges for your loan
Kindly call our customer care number 180010888 or walk in to your nearest loan center. To locate the nearest loan center, click https://www.idfcfirstbank.com/support/asset-branch
We are here for you always!
Please let us know how we can help you
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If you do not receive a satisfactory response to your issue, you may escalate it using the options below:
Escalate to the Nodal Officer
Click here if you are not a bank customer
If you have not received a satisfactory response, you may escalate the issue to the Regional/Nodal Officer
Escalate to the Regional / Nodal Officer
If you have not received a satisfactory response from Regional / National Nodal Officer, please escalate using below option
Escalate to Principal Nodal officer