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As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 10 888 or visit the nearest IDFC FIRST Bank branch for further queries.
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How do I upload my signature?
Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
How do I track service requests which I have already raised?
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
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Get amazing benefits with your IDFC FIRST Bank Visa Signature Debit Card.
Keep the spends in check with a pre-set limit on the IDFC FIRST Bank Visa Signature Debit Card issued to a Minor’s Savings Account. Get notified when spends exceed the limit. Learn more details in the below:
With the IDFC Visa Signature Debit Card, you get to set limits for cash withdrawal as well as purchase. Depending on your signature debit card variant, you have maximum limit set.
Refer to the below table for more details.
|
Daily ATM Withdrawals |
Daily Purchases |
Visa Signature |
Rs. 2,00,000 |
Rs. 6,00,000 |
You can set limit for your IDFC FIRST Bank Debit Card by logging in to your net banking or through Mobile application.
VISA Signature Debit Card is offered only in FUTURE FIRST Savings account and Women Power 25K AMB account.
We have made a quick guide for your reference. You can download the guide from here
Yes! The special limits you can apply to a Visa signature debit card issued to Minor savings' account are:
By default only domestic limits will be enabled for Signature Debit Cards issued to minors. Customers can set their own limits within the overall limits by logging on to Net banking or through Mobile application.
a. For minors who are above Ten years of age, they can set their limits by logging on to their Net banking or Mobile Banking account
b. For minors who are below Ten years of age, please reach out to your respective branch to get the changes done.
A 2% markup is applicable on the ATM, POS and E-Com transactions. Additionally, there may be a convenience fee or facilitation charge which can be levied by the acquiring ATM on Cash Withdrawals.
All LRS international transactions including withdrawals through ATM, POS or e-commerce transactions done on Foreign Merchants or sites which offer Dynamic Currency Conversion (DCC) transactions would be subjected to Tax collected at source at applicable rate defined by government of India. You can find the details here.
An amount up to INR 10,000/transaction can be withdrawn using your Debit Card on non IDFC FIRST Bank ATMs. On IDFC FIRST Bank ATMs, you can withdraw up to 40 notes/transaction (final amount may depend upon the available denomination and your daily withdrawal limit)
Perks of holding a lounge access Debit Card is the premium experience it offers. With our free airport lounge access Debit Cards, you can step into any of our partner lounges twice per calendar quarter. You can even bring more guests at an additional cost. Services in your free lounge access Debit Card include – fax, internet and Wi-Fi services, available at the discretion of each lounge operator.
Upgrade your travel experience with complimentary access to Airport Lounges in India with your IDFC FIRST Bank Visa Signature Debit Card.
Privileges of lounge access debit card –
Upon presentation of the Visa Signature Debit Card and boarding pass, cardholders can enjoy the following privileges:
You can unwind at the airport lounge and indulge in F&B privileges –
I. Choice of hot and cold snacks from buffet
II. Tea / coffee
III. Unlimited non-alcoholic drinks
Please note that additional charge may occur for meal/food/drink items not mentioned in the F&B privileges above as well as for services like Nap, Massage Services, and Spa.
There’s always more! Take a moment to relax in luxury and enjoy more privileges that includes-
Participating Airport Lounges may reserve the right to enforce a maximum stay policy (usually 2 or 3 hours) to prevent overcrowding. This is at the discretion of the individual lounge operator who may impose a charge for extended hours.
Click here to find the list of domestic airports that we are affiliated with.
Please note: Your card will be charged a refundable amount of Rs. 2 for each entry at airport lounge.
Please refer to complete terms and conditions here
Get free insurance coverage (death or permanent disability) with your IDFC FIRST Bank Visa Signature Debit Card. We even limit the liability of the cardholder for unauthorised purchases. Learn more details in the below:
Everyone with IDFC FIRST Bank Visa Signature Debit Card gets –
Here are the limits applicable:
Card Variant |
Personal Accident Insurance |
Air Accident Insurance |
Purchase Protection |
Lost Card Liability |
Visa Signature Debit Card |
Rs. 35,00,000 |
Rs. 1,00,00,000 |
Rs. 1,00,000 |
Rs. 6,00,000 |
With IDFC FIRST Bank Signature Debit Card you have no liability for unauthorized transactions on Debit Cards on receipt of notification from the card holder.
At IDFC FIRST Bank we offer free insurance cover on debit card (death or permanent disability). To claim your insurance cover on debit card, customers need to meet the below eligibility criteria, effective since 1st May ’19.
Account & Card Type |
Eligibility Criteria |
All Savings Accounts with Visa Signature Debit Card
|
Minimum 1 POS/eCom transaction in each month, for previous 3 calendar months, immediately preceding the month of incident & value of each such transaction to be >= Rs. 500 in each of the 3 months.
Example: If the actual loss (Death / Permanent Total Disability of cardholder) is in the month of April, then there should be at least 1 POS transaction in each of the previous months of Jan, Feb & Mar and the value of each POS transaction in each of the 3 months has to be >/= Rs. 500. Additional to this, for Air Insurance the Flight ticket booked should be purchased by debiting Card holders IDFC FIRST Bank account. |
Corporate Salary Accounts with Visa Signature Debit Card |
Insurer details are given below:
Insurance Company details |
Name: THE NEW INDIA ASSURANCE COMPANY LTD Email id: Sovan.nayak@newindia.co.in Contact Number: 022-26633248 Address: Claims Hub, The New India Assurance Co. Ltd, Mumbai Regional Office -II,2nd Floor, Jeevan Seva Building, S.V.Road, Santacruz West Mumbai-400054 |
Insurance Broker details |
Name: Willis Towers Watson India Insurance Brokers Pvt Ltd Email id: Alpesh.M@wtwco.com Contact Number: 81047 97321 Address: One International Center Unit No. 2002, 20th Floor, Tower 2 Senapati Bapat Marg, Mumbai – 400013 |
Bank Contact Person |
Name: Rajesh Kadam Address: Juinagar, Navi Mumbai Landline: 022 49850698 |
Get free Air Accident Insurance cover with the IDFC FIRST Bank Visa Signature Debit Card. To redeem the Air Accident Insurance cover on debit card, customers need to meet the above mentioned eligibility. Following terms & conditions will be applicable:
In case of fire/theft/burglary, the IDFC FIRST Bank Visa Signature Debit Card offers purchase protection for up to 90 days from the date of purchase for transactions carried out at merchant outlets/online using the card.
Do go through Terms, Conditions & Exclusions mentioned here
Pamper yourself with exclusive offers on your signature debit card. Avail great discounts on – food & beverages, spa & gym subscriptions, pharmacies, etc. Find the list of discounts in the link below:
Earn reward points on all your debit card transactions on POS or E-Commerce. You can redeem these reward points for vouchers, flight tickets, hotel stays, and more through our exclusive rewards platform. Unlock a world of benefits today!
You will earn 2000 Reward points on your 1st transaction of INR 1000 or above. Valid only if customer is using their Debit card for first time on or after 14th July 2023.
You will earn 1X Reward point & 2X Reward Point on every INR 150 spent Offline & Online respectively. All reward points credited and activated will be made within 14 working days from the transaction date.
You will earn 10X accelerated reward points for every incremental INR 150 spent above 50,000 in any month
Merchant Codes | Merchant Categories |
6300 | INSURANCE SALES AND UNDERWRITING |
6012 | FINANCIAL INSTITUTIONS – MERCHANDISE & SERVICES |
6211 | SECURITY BROKERS/DEALERS |
6051 | QUASI CASH |
6540 | WALLET UPLOAD |
The monthly accrual capping is 8000 points.
A redemption handling fee of ₹ 99+ service tax will be charged on every redemption within 60 days of redemption.
Please refer to the detailed Terms & Conditions here