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Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
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A consumer durable loan availed for products such as mobile phone, Panel TV, Refrigerator, etc. are primarily subvented by the manufacturers / OEMs / dealers and hence the loan comes at no cost EMI to the customers. However, the customer might have to pay some down payment, processing fees, etc. depending on the product/ tenure of the loan.
For certain models/ products which are non-subvented, customer can still avail the loan to finance the product. However, in such instances the customers have to bear interest or processing fees, the details of which are available at the time of availing the loan.
Yes. You would be charged penalty of 5% if pre-closing your consumer durable loan. Please visit our website for more details.
Salaried as well as self-employed individuals can Apply for a Consumer Durable Loan. Your age should be between 21 years and 60 years for salaried individuals, and between 21 and 65 years for self-employed individuals. Click to apply for consumer durable loan through our website or through our IDFC FIRST Bank app.
You can take consumer durable loan up to ₹8 Lakh.
Auto Debit /ECS Facility: You can repay your loan through ECS or Auto Debit from your bank account. All you have to do is allow us to activate the bank mandate.
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If you do not receive a satisfactory response to your issue, you may escalate it using the options below:
Escalate to the Nodal Officer
Click here if you are not a bank customer
If you have not received a satisfactory response, you may escalate the issue to the Regional/Nodal Officer
Escalate to the Regional / Nodal Officer
If you have not received a satisfactory response from Regional / National Nodal Officer, please escalate using below option
Escalate to Principal Nodal officer