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Customer care hotline Call 1800 10 888
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As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 10 888 or visit the nearest IDFC FIRST Bank branch for further queries.
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FAQs
How do I get my customer ID?
You can get the customer ID for your IDFC First Bank account by the following modes:
- Mobile Banking app/Internet Banking: Login to Mobile Banking app/Internet Banking >> Go to the Menu Menu at the top left >> Click on Manage Profile below the Account name >> You will be able to view the Customer ID.
- Branch: Please visit any nearest IDFC FIRST Bank branch along with valid ID proof to get your Customer ID. Click here to locate the nearest branch.
- Call: Alternatively, you may call us on the 24*7 toll free number mentioned on our website: https://www.idfcfirstbank.com/
How do I activate my savings account if it is inactive?
To activate your inactive Savings Account:
- Initiate a financial transaction of any amount in the account through any channel.
- IMPS, Fund Transfer, NEFT, RTGS, clearing cheque deposits, ATM withdrawals are examples of financial transactions.
What is the process of changing my minimum monthly balance from 25k to 10k?
- The customer must submit the 'Account upgrade' form at the branch.
- Ensure the new account type's minimum balance requirement is met or exceeded by depositing a cheque.
How can I remove debit freeze from my account?
To remove the Debit freeze from your IDFC FIRST Bank account, you may call us on the 24/7 toll free number mentioned on our website: https://www.idfcfirstbank.com/
Alternatively, please visit any IDFC FIRST Bank branch along with any one of the below original valid KYC documents.
List of acceptable KYC documents:
Aadhaar card / E-Aadhaar, Passport, Driving License, Voter ID, Job Card issued by NREGA, Letter issued by National Population Register.
Click here to locate the nearest branch.
How can I register myself for SMS alert facility?
SMS alerts facility are enabled by default for all IDFC First Bank accounts.
