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Populer FAQs
Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
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UPI Payments
Unlimited, Free Funds Transfer | No Charges for Transactions24/7 | Anytime Anywhere Access
ACCEPT PAYMENTS WITH UPI (Use SMS Banking Unit)
Accept payments quickly, with our Unified Payment Interface (UPI) app. You can generate your UPI QR code and your customers can use the ‘Scan & Pay’ feature to pay you. Initiate ‘Collect Payment’ requests, set time limits for payments and send reminders to ensure that all collections are done on time. All UPI transactions are free of charge and are instantly credited to your account.
1. How can you generate UPI payments QR code for your business?
Generate a UPI QR code for your business by following these steps:
· Download the IDFC FIRST Bank UPI app from the Google Play Store
· Register and link any/all of your existing bank accounts to it
· Click on the menu icon on the left and select ‘My QR Code’
· Your UPI QR code is instantly generated and ready for use
· Download, print, and display your QR code inside your store where you accept payments
2. How to use the ‘Scan and Pay’ feature of the UPI app?
Customers can use the ‘Scan and Pay’ feature of the app by following these steps:
· Open the UPI or BHIM app on your customer’s mobile and select the ‘Scan and Pay’ feature
· Scan your store’s QR code using their mobile phone’s camera
· Ask customers to authorize the transaction using their UPI mPIN
· The UPI payment will be credited to your bank account instantly
Both you and the customer will receive a notification once the transaction is complete.
3. How can you initiate a ‘Collect Payment’ Request from your UPI app?
You can initiate a ‘Collect Payment’ Request from your app by following these steps:
· Download the IDFC FIRST Bank UPI app from the Google Play Store
· Register and link any/all of your existing bank accounts to it
· Click on the ‘ASK’ tab at the bottom of the screen
· Enter the Virtual Payments’ Address (VPA) of the payer, followed by the amount and submit the request
· The money will be instantly credited to your linked bank account, once the payer authorizes the request
You can set a time limit for your payer to authorize your collection request and send reminders through the app to facilitate quick payments.
MERCHANT ELIGIBILITY
Access our UPI payment merchant solutions and ease the process of payments. We offer key services to all merchants falling under the following categories:
Individuals, merchants and sole proprietors, including
· Grocery store owners
· Milk/newspaper vendors
· Restaurants
Self-employed professionals, including
· Doctors
· Fitness experts
· Architects
Service Providers, including
· Taxi drivers
· Newspaper/milk vendors in housing societies
· Household service providers like maids
Others
· Ecommerce merchants: UPI web collection and pay
· Mobile app payments: UPI SDK
· Partnership firms: UPI PoS solution