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Help CenterSupport topics, Contact us, FAQs and more
Help Center
Support topics, Contact us, FAQs and more
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As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 10 888 or visit the nearest IDFC FIRST Bank branch for further queries.
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FAQs
How do I download my loan repayment schedule?
You can download your loan account statement from our Net / Mobile banking app -
- Login to the Net / Mobile banking app, click here
- Navigate to the loans tab and select the loan
- On the Loans dashboard, click on documents
- From the available documents, select "Repayment schedule" option and download.
How do I download my Loan account statement?
You can download your loan account statement from our Net/Mobile banking app -
- Login to the Net/Mobile banking app, click here
- Navigate to the loans tab and select the loan
- On the Loans dashboard, click on documents
- From the available documents, select Account statement and download.
How do I make overdue payments of my Loan?
You can pay your EMI and overdue payments, if any, through the below mentioned channels -
Customer Portal: click here
- Go to customer support page
- Navigate to Home loans tab
- Select loan "Pay EMI"
Mobile/Net-banking:
- Login to the Net / Mobile banking app, click here
- Navigate to the loans tab and select the loan
- On the Loans dashboard, click on Pay EMI
Can I make a pre-payment / part-payment for my loan?
Yes, you can make pre-payment to the loan. By default, part pre-payments impact the tenure. For reduced EMI, you will have to place a formal request through any of our service channels, immediately after making the payment.
Customers can pay through Cheque/DD at their nearest branch. To locate the nearest branch, click here Find Nearest Branch
What is the EMI date offered by IDFC FIRST Bank for Home loans?
Dear customer, the EMI payment dates offered for Home loans is 3rd and 5th of every month.
