Enjoy Zero Charges on All Commonly Used Savings Account Services
Customer care hotlineCall 1800 10 888
Reward points can be redeemed against products at the bank's online shopping portal, as Airmiles or in cash value to reduce your amount due. The redemption value of points to Rupees will vary depending on the exchange category.
Step 1 -Please visit the nearest IDFC FIRST Bank Branch.
Step 2 -Please carry along any one of the officially valid documents [OVD] - Passport, Driving License, Voter ID, Job Card issued by NREGA, Letter issued by National Population, Register Aadhaar card / E-Aadhaar with you.
Step 3 -The representative will submit the request on your behalf and the details will be changed in 48 hours.
CLICK HERE to locate the nearest IDFC FIRST branch.
Step 1 -Log in to NetBanking/Mobile Banking and tap on the ‘Loans’ section on the dashboard.
Step 2 -Select the loan and click on the 'Documents' text mentioned.
Step 3 -From the detailed list of documents, select the ‘Interest Certificate’ option.
It’s done! The file will be downloaded on the device.
CLICK HERE for pictorial view.
Step 1 -Log in to your NetBanking/Mobile Banking and click on ‘Loans’.
Step 2 -Select the ‘Loan’ option.
Step 3 -Scroll down on the dashboard to find the ECS details.
CLICK HERE for pictorial view.
Dear Mitali, I just wanted to say a BIG thank you for the excellent customer service from you! I have been blown away by the speed, efficiency and commitment to time details by you! It has been nothing short of amazing. I definitely made the right choice when I walked into the Nariman point IdfcFirst bank branch 😊!! Rudra Ramchandran 3 April 2024
I would like to callout the work of Mamta Singh from the Credit card inbound team. She has been very supportive and patient with my queries, and she resolved them with the utmost professionalism. This mail is not just to give Mamta a boost and appreciation but also an example of how the support from the customer care team can make a customer happy and trust the bank. Mamta was really helpful in the questions that were thrown at her, and kudos for the team for having such a team member in the support team. Abhishek N R 31 March 2024
Dear Team, I am writing to express my thanks to Mr. Prasad Patil. I met him for one of my loan foreclosure with IDFC First Bank today. I was speechless the way he handled my loan foreclosure request today. I haven't came across the kind of instant action taken by Mr. Prasad Patil everything what he had done will be remembered for the ages. Jayraj Jitendra Singh 30 March 2024
Despite a holiday, you and your Bank Customer Care Department have acted swiftly in blocking payment for my lost cheque, thus preventing the disaster of encashing the same by unauthorized person. No word is sufficient to express my heartfelt appreciation to your dedication in serving the customer.This act of yours will definitely be reciprocated by me in all possible manner in my dealings with your Bank. Thanking you once again, D K Ravi 24 March 2024
Great bank, excellent customer service .My entire family banks here.There friendly efficient employees always greet you with a smile and makes you feel like you are the most important customer .Thank you for the service geetika mam Shikha Prakash 22 March 2024