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Notifications

  • As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 10 888 or visit the nearest IDFC FIRST Bank branch for further queries.

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Enhanced ATM and POS Withdrawal Limits

Enjoy higher limits with the convenience of setting limits of own choice via net/mobile banking

Setup Limits Easily

What are the different limit options I can set for my World Debit Mastercard®‎?

With the IDFC FIRST Mastercard World Debit Card, you get to set limits for cash withdrawal as well as purchase.

 

 

Daily ATM Withdrawals

Daily Purchases

World Debit Mastercard®

₹2,00,000

₹6,00,000

 

What are the steps to set up the limit for my IDFC FIRST Mastercard World Debit Card?

We have collated an easy guide for your reference. You can download the guide from here

 

What are the charges on International transactions?

A 2% markup is applicable on the ATM, POS and E-Com transactions. Additionally, there may be a convenience fee or facilitation charge which can be levied by the acquiring ATM on Cash Withdrawals.

Would there be any taxes applicable on my International transactions?

All LRS international transactions including withdrawals through ATM, POS or e-commerce transactions done on Foreign Merchants or sites which offer Dynamic Currency Conversion (DCC) transactions would be subjected to Tax collected at source at applicable rate defined by government of India. You can find the details here.

What is the per transaction limit on my ATM withdrawal?

An amount up to INR 10,000/transaction can be withdrawn using your Debit Card on non IDFC FIRST Bank ATMs. On IDFC FIRST Bank ATMs, you can withdraw up to 40 notes/transaction (final amount may depend upon the available denomination and your daily withdrawal limit)

More FAQs

Complimentary Airport Lounge Access

Upgrade your travel experience with complimentary access to Airport Lounges in India with your IDFC FIRST Bank Mastercard World Debit Card

Upon presentation of the Mastercard World Debit Card and boarding pass, cardholders can enjoy the following privileges:

1 complimentary access for IDFC FIRST Bank Mastercard World cardholders every calendar quarter*

Free Airport Lounge Acess

Perks Of Airport Lounge Access

What are the special privileges airport lounge access debit cards?

Upgrade your travel experience with complimentary access to Airport Lounges in India with your IDFC FIRST Bank Mastercard World Debit Card.

Privileges of lounge access debit card –

Upon presentation of the Mastercard World Debit Card and boarding pass, cardholders can enjoy the following privileges:

  1. 1 complimentary access for IDFC FIRST Bank Mastercard World cardholders every calendar quarter*
  2. Paid access: In addition to the complimentary access -cardholders are also entitled to unrestricted (chargeable) access for himself/herself and for his/her accompanying guests

What are the various food and beverage benefits I can avail?

You can unwind at the airport lounge and indulge in F&B privileges –

I. Choice of hot and cold snacks from buffet

II. Tea / coffee

III. Unlimited non-alcoholic drinks

Please note that additional charge may occur for meal/food/drink items not mentioned in the F&B privileges above as well as for services like Nap, Massage Services, and Spa.

What more privileges I can access at the airport lounge?

There’s always more! Take a moment to relax in luxury and enjoy more privileges that includes-

  1. Luxurious seating area
  2. Washrooms
  3. LCD TV
  4. Newspaper / magazines
  5. Free Wi-Fi available at select locations. (Cardholder needs to check at the reception desk)
  6. Fax, Shower, Internet, and Wi-Fi charges (where applicable) are at the discretion of each lounge operator and the cardholder is responsible for paying these direct to the lounge staff. 

Participating Airport Lounges may reserve the right to enforce a maximum stay policy (usually 2 or 3 hours) to prevent overcrowding. This is at the discretion of the individual lounge operator who may impose a charge for extended hours.

Which airports offer the lounge benefits?

Click here to find the list of domestic airports that we are affiliated with.

Please note: Your card will be charged a refundable amount of Rs. 2 for each entry at airport lounge.

What are the terms and conditions that I need to know?

Please refer to complete terms and conditions here 

IDFC FIRST Bank Mastercard World Debit Card Offers

Avail from a range of tempting offers which you receive with your IDFC FIRST Bank Mastercard World Debit Card. Take a look at all the deals available on:

•  Travel

•  Health

•  Shopping

•  Food & Dining

Insurance Cover on Mastercard World Debit Card

Get the best of health and financial security with ease! IDFC FIRST Bank offers free insurance on debit card and no liability for unauthorised spends on your card. More information give below

Insurance Cover on Mastercard World Debit Card

What are the types of insurance benefits available?


Every IDFC FIRST Bank Mastercard World Debit Card holder gets –

• Lost Card Liability

• Personal Accident Insurance

• Air Accident Insurance

• Purchase Protection

 

Here are the limits applicable:

Card Variant

Personal Accident Insurance

Air Accident Insurance

Purchase Protection

Lost Card Liability

World Debit Mastercard®

₹35,00,000

₹1,00,00,000

₹1,00,000

₹6,00,000

 

What are the benefits of Lost Card Liability?

With IDFC FIRST Bank Mastercard World Debit Card you have no liability for unauthorized transactions on Debit Cards on receipt of notification from the card holder.

What are the Mastercard World debit card benefits and eligibility criteria for Personal Card Insurance?

At IDFC FIRST Bank we offer free insurance cover on debit card (death or permanent disability). To claim your insurance cover on debit card, customers need to meet the below eligibility criteria.

 

Account & Card Type

Eligibility Criteria

 

 

All Savings Accounts with Mastercard World Debit Card

 

 

Minimum 1 POS/eCom transaction in each month, for previous 3 calendar months, immediately preceding the month of incident & value of each such transaction to be >= Rs. 500 in each of the 3 months.

 

Example: If the actual loss (Death / Permanent Total Disability of cardholder) is in the month of April, then there should be at least 1 POS transaction in each of the previous months of Jan, Feb & Mar and the value of each POS transaction in each of the 3 months has to be >/= Rs. 500.

Additional to this, for Air Insurance the Flight ticket booked should be purchased by debiting Card holders IDFC FIRST Bank account.

 

Insurer details are given below:

 

Insurance Company details

Name: THE NEW INDIA ASSURANCE COMPANY LTD

Email idSovan.nayak@newindia.co.in

Contact Number: 022-26633248

Address: Claims Hub, The New India Assurance Co. Ltd, Mumbai Regional Office -II,2nd Floor, Jeevan Seva Building, S.V.Road, Santacruz West

Mumbai-400054

Insurance Broker details

NameWillis Towers Watson India Insurance Brokers Pvt Ltd

Email idAlpesh.M@wtwco.com

Contact Number: 81047 97321

Address: One International Center

Unit No. 2002, 20th Floor, Tower 2


Senapati Bapat Marg, Mumbai – 400013

Bank Contact Person

Name: Rajesh Kadam

Address: Juinagar, Navi Mumbai

Landline: 022 49850698

What are the Mastercard World Debit Card benefits for Air Accident Insurance?

Get free Air Accident Insurance cover with the IDFC FIRST Bank Mastercard World Debit Card. To redeem the Air Accident Insurance cover on debit card, customers need to meet the above mentioned eligibility. Following terms & conditions will be applicable:

•  In case customer holds multiple debit cards, claim will be extended on the highest eligible debit card (claim on any one debit card held by customer, subject to criteria being met)

•  In case customer has multiple accounts with the bank linked to single debit card, the eligibility criteria need to be met on any 1 of the accounts held by the customer and not for a group/set of accounts

What are the features of Purchase Protection?

In case of fire/theft/burglary, the IDFC FIRST Bank Mastercard World Debit Card offers purchase protection for up to 90 days from the date of purchase for transactions carried out at merchant outlets/online using the card.

What are the terms and conditions I need to know?

•  Gross negligence is not covered

•  Breach of law is not covered

•  Claim should be reported by cardholder / Bank to IL within 30 days from the date of receipt of statement where in the disputed transaction is reflected

•  Claim documents to be sent within 30 days from the date of blocking

•  Reporting Period - 7 days pre-reporting to the Bank and 7 days post-reporting Cover

•  IDFC FIRST Bank only handholds the customer through the insurance claim process. The decision to approve/reject a claim lies completely with the insurer. The terms and conditions of insurance policies attached to your IDFC FIRST Bank debit card are subject to change without prior notice.

Do go through Terms, Conditions & Exclusions mentioned here

Card Services

Tokenisation:

  • Card Tokenisation or Card on File Tokenisation (COFT) is one more step towards securing customer’s card details stored on merchant platforms (website or apps). As per regulator guidelines, merchants are instructed not to store details like card number, CVV & expiry date and should adopt for card tokenization. In case customer doesn’t opt for card Tokenisation, cardholder will be required to input details like card number, CVV and expiry date on every instance

Know more

Recurring transactions on Debit Card

  • Standing Instructions or E-mandate on Debit Card is a service offered by Bank where customer can set up recurring payment for any bill payments and recurring subscription transactions like Netflix subscription etc. using their Debit Card at a pre-defined frequency (Bills such as insurance premiums, subscriptions, SIP, Utility bills etc.) from select merchant portals.
  • Click here to check the list of key merchants for Standing Instructions on Debit Card
  • For FAQ Click here

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