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“IDFC FIRST Bank a class apart”

Moneylife Foundation presents ‘Benchmarking Reasonableness of Service Charges by Banks in India: A Study by Ashish Das, Indian Institute of Technology Bombay

Mumbai, 22nd May 2024: A pathbreaking new research benchmarks reasonableness of service charges levied by banks across India. The study, authored by Dr Ashish Das, Professor, Department of Mathematics, from the Indian Institute of Technology- Bombay (IIT-B), was commissioned by Moneylife Foundation. According to the Author, Dr. Das, this report is a holistic assessment of banks.

We are proud to share that the report says IDFC FIRST Bank has come out as class apart vis-à-vis other banks in the private sector.

IDFC FIRST Bank has overall featured in ‘Category A’ among commercial banks. Even among the Category A Banks, IDFC FIRST Bank is the only Bank that charges ZERO FEES on ALL SERVICES in savings accounts, on all account variants, urban or rural, irrespective of AMB, whether Rs. 5000 (offered in Rural India), Rs 10,000 or Rs. 25,000.

This pioneering study titled 'Benchmarking Reasonableness of Service Charges by Banks in India' points out the following:

  • • For “On-Us” (own bank’s) ATM cash withdrawal, 16 banks charge Rs 10 or less, while the remaining 9 banks charge at the caps set by RBI (Rs 20 or Rs 21). IDFC FIRST Bank is the only Bank that provides unlimited ATM cash withdrawal without any fees. For “Off-Us” (other banks’), while all banks charge Rs 20 or Rs 21, IDFC FIRST Bank charges ZERO IDFC FIRST Bank is one of the only four banks which does not charge for IMPS transactions.

  • • It is also one of the few banks that does not charge for SMS alerts which may vary to Rs. 100 or Rs. 150 per quarter, where limits have been specified by banks or higher if there are no limits specified.

  • • IDFC FIRST Bank is the only bank in India that does not charge annual fees for debit cards on any variant of its savings account, while annual fee for debit cards at most banks’ ranges from Rs 100 to Rs 300.- As per the report, NACH “mandate registration” is NIL at IDFC FIRST Bank, while charges across banks vary between Rs. 36 to Rs. 108. Further, for failed NACH mandate, on an average, banks charge between Rs 261 to Rs. 455 while IDFC FIRST Bank is the only bank that charges ZERO fees for failed NACH Mandate.
class apart

IDFC FIRST Bank comes out as class apart vis-à-vis other banks in the private sector

While these are the specific comparisons made in the report, we are proud that IDFC FIRST Bank offers unique customer friendly and customer first product propositions for its customers including ZERO fees on all savings account services such as RTGS, NEFT, Cash Deposit at branches and online, 3rd party transaction charges at branches, Cheque book, Demand Drafts, Pay-order, duplicate statement, and all such services that are usually charged in the market.

IDFC FIRST Bank follows the principle that it won’t touch its customers’ bank account for any reason whatsoever so customers can have total peace-of-mind. The bank does not have the concept of “home” branch, and nearly all 1000 branches of the bank are ‘Home Branches’ for the customer, hence the bank does not have “non-Home branch” access charges.

In case customers do not maintain minimum balance requirements, then only AMB maintenance charges apply. IDFC FIRST bank does not charge any fees for the services mentioned above for even for those customers who are not able to maintain minimum balances.

Finally, the bank has removed complicated calculations, legalese, and descriptions that customers normally don’t understand.

Know more about Zero fee banking with IDFC FIRST Bank - Click here

View full report




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With IDFC FIRST Bank, you not only get one of the best interest rates on your savings account, but also Zero Fee Banking, i.e. zero charges on commonly used banking services, ensuring more savings!

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Disclaimer: IDFC FIRST Bank features in Category A in the report ‘Benchmarking reasonableness of Service Charges by Banks in India’, released on 22nd May 2024.