One interface for all employee benefits/ reimbursement
IDFC FIRST Bank Sodexo Flexi - Benefits Pass
IDFC FIRST Bank Flexi-Benefits Fuel Wallet
IDFC FIRST Bank Flexi-Benefits LTA Wallet
IDFC FIRST Bank Flexi-Benefits Driver’s Salary Wallet
IDFC FIRST Bank Flexi-Benefits Communication Wallet
Payables at Par Cheques ReceivMgm1
Payables at Par Cheques ReceivMgm2
Payables at Par Cheques ReceivMgm3
Payables at Par Cheques ReceivMgm4
Payables at Par Cheques IntRecon1
Payables at Par Cheques IntRecon2
Payables at Par Cheques Int Recon 3
Payables at Par Cheques Int Recon4
Payables at Par Cheques Liquidity1
Payables at Par Cheques Liquidity2
IDFC FIRST Bank Sodexo Flexi-Benefit Pass is an innovative employee benefit solution that lets you enjoy all the benefits given by your company on one card. The card comes with a 3-year validity and supports multiple Employee Benefits like Fuel, Telecommunication, Office Wear and much more.
Sodexo Flexi-Benefits Pass is a 100% digital employee benefits solution. Users of this card enjoy the following benefits:
All IDFC FIRST Bank Sodexo Flexi-Benefits cards are dispatched in an inactive mode for security reasons. The card must be activated before usage.
To activate card online, user should:
The Card Reference Number is printed on the Welcome Letter sent as part of the card welcome kit (Physical card). This number is mandatorily required for activating the card; hence make sure that you retain the Welcome Letter until card activation.
If you have lost/ misplaced the welcome letter and did not note down the Card Reference Number (mandatory for card activation), all you need to do is visit the Sodexo card activation portal https://activation.sodexobrs.com
If the details you have entered are correct, you will receive the Card Reference Number details via SMS or email on your registered mobile number or email address.
RBI guidelines specify capturing and validating consumer information for prepaid cards. Documents accepted include Driving License, Passport, Voter’s ID, Offline Aadhaar (e-KYC).
The Sodexo Flexi-Benefit Pass is a B2B card that can be obtained by corporate entities only. A corporate looking to obtain Sodexo Flexi-Benefit Pass can get in touch with IDFC FIRST Bank or Sodexo, send a sales enquiry to Client@India.Sodexo.com or alternatively visit the Sodexo website www.sodexobenefitsindia.com and submit an enquiry for the same online.
The benefits you can avail on this card are decided by your company HR and it might be different for different employees depending on company policy. The limits are also set by the HR. Please reach out to HR for further clarity on your eligibility.
Benefits can be either be on allowance model, where the company loads the benefit account in advance or on reimbursement model where the amount is reimbursed to your benefit account after bills/ claims are approved and payout instruction is placed by your company.
Yes, the card validity is 3 years.
For allowance model: insert the chip at RuPay accepting outlets to use your Non-Meal benefits. Our systems can automatically recognize the type of merchant you are making a payment towards and money will be deducted from the corresponding benefit account.
For reimbursement model: you will need to upload a copy of the bill via the Zeta App. The same will be transferred to your reimbursement account post approval and once payout instruction is placed by your company. This account can be used anywhere on the RuPay network. Money can also be transferred to a personal bank account from the reimbursement account.
Yes, please download and use the Zeta app on your smartphone from Android/ iOS App store to enjoy the following benefits:
If your employer follows Reimbursement Model for a benefit (e.g.: Fuel, Mobile, Office Wear etc.), you can pay via cash or personal debit/ credit card and upload bills via the Zeta app to raise reimbursement claims.
All claims are evaluated and approved by a back-end team of experts. All approved claims for a period are then accessed by your employer to arrive at your reimbursement amount for the period. This consolidated amount is loaded into your ‘reimbursement account’. This will happen at the end of the reimbursement cycle as defined by your employer.
Since the money will always be loaded into your ‘reimbursement account’ and not the ‘benefit account’, your benefit account balance will always be zero.
You can make a reimbursement claim through the Zeta app by following these simple steps:
Yes, you can start uploading the bills as and when you spend. Alternatively, you can upload all the bills together at the end of the month, as per the deadline set by your company HR.
No, you can upload only one bill against one claim. However, if the bill size is too large to fit in one picture frame, you may capture the bill in several zoomed images and upload all of the pictures as part of one claim. The idea is to upload an individual bill for every claim.
You will receive a notification on the Zeta app.
This depends on your company policy. If your company has opted for benefit amount to be usable only for a certain period, the balance will lapse as per the frequency defined by your company. If not, the balance will be carried forward to the next month. You can view the spends history on the Zeta App or on web portal for each of the benefits.
Yes. The Flexi-Benefit Pass can be used across all portals accepting RuPay.
Yes, the Sodexo Flexi-Benefits card is a PIN-based card. At the time of making a purchase, the cardholder can complete the transaction by either using the card PIN (that is received as part of card welcome kit) or by using the SuperPIN that can be generated on the Zeta app. This SuperPIN is dynamic and is refreshed every two minutes.
Yes, you will receive SMS alerts from Sodexo for your purchase and load transactions.
Cash withdrawal is not possible.
You can change the card PIN via the Zeta app available on your smartphone.
Alternatively, you can dial 1800 267 3030/ 1800 103 3030 and follow the IVR steps.
You can generate a new card PIN using the Zeta app on your smartphone. Alternatively, you can dial 1800 267 3030/ 1800 103 3030 and follow the IVR steps.
You can also make payments by simply using the dynamic SuperPIN.
Every time you make a purchase, you will receive an email/ SMS notification stating the updated card balance. You can also view card balance on the Zeta app.
Alternatively, you can dial 1800 267 3030/ 1800 103 3030 and follow the IVR steps.
Your Sodexo Flexi-Benefits card comes with the following features to ensure the safety of your card:
To ensure that the card is not misused, do not share the PIN and do not store the Card PIN and the card together.
If you have lost your card, you can block your card at the earliest to avoid misuse of the card. You can block and unblock your card through the Zeta mobile app.
On loss of the card, it is recommended that you block the card immediately. You can use the Zeta app to temporarily block your card:
Yes, you will be charged a card replacement fee as mentioned in your welcome letter
Yes, all offers from RuPay will be applicable on your card.
Yes, a card inactive fee as mentioned in your welcome letter will be charged if there is no credit/ debit transactions on the card for 180 days.
KRM Tower, 7th Floor, No. 1,
Harrington Road, Chetpet,
Chennai - 600031, Tamil Nadu,
India
Naman Chambers,
C-32, G-Block,
Bandra-Kurla Complex,
Bandra East, Mumbai - 400051,
India
Toll Free No - 1800 419 4332
Email - Banker@idfcfirstbank.com
Toll Free No - 1860 500 9900
Email - Customer.Care@Capitalfirst.Com
LOGIN TO INTERNET BANKING
Did you join the IDFC FIRST family after December 15, 2020?
Congratulations! We have unlocked access to our new exciting banking portal for all customers who opened their accounts after December 15, 2020
For customers who joined before December 15, 2020
We will have the new portal unlocked for you too shortly. Meanwhile, please continue using our existing portal to manage your account
For managing Loan Accounts LOGIN TO MANAGE LOANS |
For managing Wholesale Accounts LOGIN TO WHOLESALE BANKING |