Opt for these benefits in your upcoming FPB declaration, or get in touch with your HR. As per your declared amount, you will be entitled to receive and claim these grants via your Zeta account.

• When you pay in cash and claim, the amount gets transferred from your respective reimbursement card - be it medical or fuel or car maintenance - to your Zeta Cash Card.
• When you swipe your IDFC FIRST Bank Benefits Card at any store like fuel station or pharmacy, the money gets pushed out from your respective allowance card on your Zeta account. You are further required to upload pictures of the bill on the Zeta app to avail the tax benefit.

No, you can upload only one bill against one claim. However if the bill size is too large to fit in one picture frame, you may capture the bill in several zoomed images and upload all of the pictures in one claim. The idea is to upload an individual bill for every claim.

• Email verification: While creating a Zeta account, you have to verify the email id as this is mandated by the Reserve Bank of India (RBI). This verification is also required for the administration of the employee benefits.
• Change of mobile number after registration: Every Zeta account is attached to a mobile number. Hence a change in mobile number would require the user to re-register with the new number.

• Zeta Cash Card: The Zeta Cash Card is a digital wallet on your Zeta account. You can add money to your Cash Card and use it like any other digital wallet. Money can be added via bank transfers, debit card, credit card NEFT or IMPS. In case you pay by cash and then claim the reimbursement spends on the app, the credited amount is transferred from your respective cards - be it medical or fuel reimbursement - to your Zeta Cash Card. In effect, the money spent is credited back as cash to your Zeta Cash Card.
• Spending money stored in the Cash Card: The money in the Cash Card can be spent either via any of the Zeta payment tools - the Zeta app, IDFC FIRST Bank Benefits Card or the Zeta Super Tag. Money on this card can be also be transferred to the bank or even to friends who use Zeta.

Just follow these steps:

• Enter your mobile number
• You will receive an OTP via SMS. Enter the OTP for verification
• Set your 4-digit secret pin to login to the Zeta app
• Enter your name

Just follow these steps

• Go to www.zeta.in/IDFCBank on any browser
• Enter your phone number and official email id
• Enter the IDFC FIRST Benefits Card number, CVV and expiry date
• Click “Set PIN” to set your four-digit PIN & enter the OTP
• Enter the OTP that is sent to your phone number
• Click the verification email that you would have received via mail

You can reach out to the Zeta Support team:

Write to support@zeta.in

Call on 080-66905995*

Use the in-app live chat*

*10 AM to 7 PM, everyday, except public holidays

This meal card are first-of-its-kind electronic meal vouchers issued by IDFC FIRST bank in partnership with Zeta. Being a unique digital solution, the digital Meal card take away the hassles of physically storing, saving and sending meal vouchers to employees every month. The entire solution can be run and managed through a user-friendly desktop interface in a few clicks. Our solution is also 100% compliant with RBI and Income Tax guidelines. We also offer a unique advantage of allowing companies to customize their entire meal voucher programme as per the requirements of a company.

Issuing meal voucher credits to employees every month can be done in a few clicks through our user-friendly digital dashboard. Just upload employee details like name and email ids/phone numbers and select a particular date to send grants. Meal vouchers will be digitally loaded into your employees’ s IDFC FIRST Bank meal card on the IDFC FIRST Bank Zeta App on the scheduled date.

IDFC FIRST Bank Meal Card enjoys widest acceptance in India. They can be used to buy food and non-alcoholic beverages at any store that accepts card payments. Moreover, your employees can buy food from office cafeteria and even from online food delivery services using IDFC FIRST Bank Meal Card.

The Meal Vouchers can be redeemed via the IDFC FIRST Bank Meal Card, IDFC FIRST Bank Benefits Super Tag and app, which are all connected to the Zeta accounts of each employee. While we are onboarding you, our representatives will help your employees download their IDFC FIRST Bank Zeta Benefits app and activate their Super Card and Super Tag.

Yes. It is 100% compliant with all RBI and Income Tax guidelines.

You need to upload the details of your employees like their names, numbers/email ids on our digital dashboard and select a date for payouts. Just ensure, there are enough funds in your IDFC FIRST Bank Benefits Card account for all the payments to go through. You can easily add funds to your account by IMPS/NEFT/RTGS or cheque transfers.

Yes, IDFC FIRST Bank Benefit Cards unique digital dashboard gives you access to all kinds of reports and analytics that you may need to track your meal voucher program. You can opt for employee specific reports, usage patterns, projection reports and more using our dashboard.

Yes, using the dashboard, you can easily revoke an order that you have sent out by mistake. However, if the user has already used the credits, you’ll have to settle this internally. Unused credits can always be revoked.

You can use your IDFC FIRST Bank Meal Card at your office cafeteria, or any card-accepting food store which sell only food & non-alcoholic beverages. You can also use these vouchers to pay for online food orders. You can even place orders for food from delivery services like Freshmenu, Faasos, Swiggy and Zomato directly using the Zeta app.

No, by law, your meal vouchers are to be used for the purchase of food and non-alcoholic beverages only.

The minimum denomination that can be paid with the meal card is Re1.

You can check your balance and track all expenditures via the Zeta app or the Zeta on Web solution. Zeta on Web is a web-platform that can be accessed via the Zeta website once you create your account for it. to log and check please visit https://zeta.in/

Your Super Card is linked to your meal voucher balance on your IDFC FIRST Bank Benefits Card account. It can be swiped at any store, which sells food and non-alcoholic beverages, just like a debit card to make the payment. Your app too has a digital Super Card, which can be used to do payments both online and at stores by punching in the card details and inserting a dynamic super PIN that is generated by the card for every payment.

For making payments directly via the Zeta app, tap on the home screen to reveal a 6 or 9-digit code and share it with the merchant to make the payment. This can, however, only happen at a store or cafeteria which is affiliated with Zeta/Optima.

You can spend your vouchers via any or all of the below instruments:

• IDFC FIRST Bank Benefits Card
• Zeta app on your smartphone
• Zeta Super Tag

Claimed LTA amount is exempt as per the Income Tax Act under section 10(5).

IDFC FIRST Bank LTA Card is 100% compliant with the regulations listed in the Income Tax Act and the Information Technology Act, 2000.

As an HR, you have to provide the names and contact details of the employees whose leave travel allowance must be reimbursed, and the eligibility of each employee as well. You have the option to pay an amount to an employee upfront or later once the employee has submitted the bills

Employees can view their IDFC FIRST Bank LTA Card on the Zeta mobile app, which is available for Android, iOS and Windows phones. Employees can pay using the Zeta app to upload tickets of their travel and other relevant documents that are required to claim reimbursements. Employees can also manage the LTA allowance for their dependents from the app itself.

You can enable/disable this feature by contacting Zeta Support. This option will be available against the IDFC FIRST Bank LTA Card on the Zeta app and the Zeta web portal. Employees can upload a picture of their travel documents from the app.

We verify all travel documents that are uploaded by your employees. We leverage a government-approved database to verify the shortest distance between two locations and thereby ensure compliance to legal mandates. All travel documents are validated as per company policies as well. This includes checking whether:

• The employee was part of the travel
• The employee was on leave for the duration of the travel
• The employee has uploaded all the relevant documents based on the mode of transport

Leave Travel Allowance (LTA) is a common form of tax exemption offered by organizations to employees. It is an allowance paid to employees that can be claimed only for domestic travel while the employee is on leave.

The government defines blocks of years to avail LTA benefits. These blocks are predetermined and are set as per the calendar year. LTA tax exemption can be claimed twice during the block period, which is of four calendar years. The current block period is 1 Jan 2013–31 Dec 2017. You can also carry forward one LTA claim to the next block if you didn’t claim it in the current block.

LTA can be claimed for any billable mode of transport

You have to upload a leave approval note from your employer for the travel period along with the following documents based on the mode of travel:

• Travel by air - boarding passes and flight tickets
• Travel by train - train tickets
• Travel by bus - bus tickets
• Travel by cab - cab bills

Yes, one LTA claim could be brought forward and claimed in the first year of the next block. Let’s say you do not take your LTA in 2006–09 or that you use only one LTA, you will be able to take the pending LTA in 2010. This means that in the FY 2010–13 block, you will be entitled to a total of three journeys.

As per Income Tax rules, a person is eligible to claim LTA from the starting point to the farthest point for a journey. If you visit multiple places between these two points, you are eligible to claim LTA.

Yes. You as an employee can claim LTA for your spouse and children, dependent parents and siblings.

The current block period is 1 Jan 2014–31 Dec 2017. So, if you travel between 27 Dec 2017 and 3 Jan 2018, you could still claim your LTA under the 2014–2017 block period in Jan 2018.

This is defined by your employer.

You can claim LTA reimbursements for travel by air, train, bus and cab.

Follow these steps:

• Upload your leave application and travel documents based on the mode of transport on the Zeta app or Zeta on Web
• Declare your dependents
• Submit these documents for processing

Claimed LTA amount is exempt as per the Income Tax Act under section 10(5).

IDFC FIRST Bank LTA Card is 100% compliant with the regulations listed in the Income Tax Act and the Information Technology Act, 2000.

As an HR, you have to provide the names and contact details of the employees whose leave travel allowance must be reimbursed, and the eligibility of each employee as well. You have the option to pay an amount to an employee upfront or later once the employee has submitted the bills

Employees can view their IDFC FIRST Bank LTA Card on the Zeta mobile app, which is available for Android, iOS and Windows phones. Employees can pay using the Zeta app to upload tickets of their travel and other relevant documents that are required to claim reimbursements. Employees can also manage the LTA allowance for their dependents from the app itself.

You can enable/disable this feature by contacting Zeta Support. This option will be available against the IDFC FIRST Bank LTA Card on the Zeta app and the Zeta web portal. Employees can upload a picture of their travel documents from the app.

We verify all travel documents that are uploaded by your employees. We leverage a government-approved database to verify the shortest distance between two locations and thereby ensure compliance to legal mandates. All travel documents are validated as per company policies as well. This includes checking whether:

• The employee was part of the travel
• The employee was on leave for the duration of the travel
• The employee has uploaded all the relevant documents based on the mode of transport

The IDFC FIRST Bank Fuel Card is a digital solution that lets you distribute fuel allowances/ reimbursements to employees within a few clicks through Zeta’s digital platform.

The IDFC FIRST Bank Fuel Card is a digital benefits card that covers all aspects of fuel allowance and reimbursements, car hire, car lease and cab reimbursements. Employees can use the card at any fuel station. And, unlike other cards, the Zeta card doesn’t carry any annual fees.

There is no defined validity period by default. However, you can specify a validity period as per your company’s policy.

While there is no limit for the amount of conveyance allowance that can be issued to employees, the tax exempt limit is Rs. 1,800 per month for cars with a 1.6 litre engine capacity and Rs. 2,400 for cars with an engine capacity that is greater than 1.6 litres.

IDFC FIRST Bank Fuel Card is 100% compliant with the Income Tax Act and the Information Technology Act, 2000.

You can create an account with Zeta through our website. Once you register, you will have access to the Zeta Corporate Dashboard that lets you manage the programme - everything from transferring funds to employees within a few clicks to viewing reports and so on. Zeta can also be integrated with any third-party payroll software.

There is no restriction in this regard. You can load whatever amount you need to.

Yes, you can.

You can cancel your order on the Zeta Corporate Dashboard in the “Open Orders” tab. An order can only be cancelled if it isn’t being processed.

Your order is stalled when you don’t have sufficient funds to fulfill the order. Please add funds and once the transaction is approved, the fuel vouchers will be automatically disbursed to your employees.

This means you have cancelled the transfer after scheduling it.

On the Zeta Corporate Dashboard, go to the order details of the order in which the money was wrongly issued. You will see a “Revoke” button which can be used to revoke the vouchers given to an employee.

You can download a fuel statement for each employee, which will have the following details:

• Unclaimed account - bills still to be added
• Bills uploaded and their statuses like pending review, approved but pending payouts, approved and paid and declined
• Each and every bill along with date/ merchant/ approved date

Note: You can decide whether the “bill upload” option against a transaction should be enabled or disabled.

Employees can use the Zeta Super Card, a Mastercard /RuPay-powered card to make payments.

You can revoke the unused amount and have it credited back to your company account. For instance, if you have issued Rs. 2,000 to an employee and they have spent only Re 1, you could still revoke Rs. 1,999.

Ideally it is not needed. However, this can be stored for future just in case a tax auditor asks for it.

• Swipe your IDFC FIRST Bank Benefits Card at any fuel station
• Just pay by cash as usual
• You also have an option to upload the bill via the Zeta app or Zeta on Web

You can spend the grants for fuel and CNG expenses only at any fuel station.

Here’s how you upload bills:

• Open the Zeta app or Zeta on Web and select the IDFC FIRST Bank Optima Fuel Card
• Select the “Upload Bill” button either on the app or via Zeta on Web
• Click photos and upload pictures of the bills
• Enter the bill amount and submit your claim

• Driver salary
• Car Insurance
• Repairs & Maintenance/Servicing
• Parking and Tolls

Yes. Manual bills are permitted provided the drivers signature is captured on the bill.

Yes. It falls under the limit specified.

No. This is paid by IDFC FIRST Bank on behalf of the employee.

Yes

This is entirely dependent on your company policy. Since transfers can be scheduled, the Optima corporate dashboard offers the flexibility of distributing grants any number of times in a year.

Yes. It falls under the limit specified.

No. It is your responsibility to pay the driver.

No. Only bills from the current financial year will be accepted.

Pay in cash as usual and then claim your spends via the Zeta app or web.

Here’s how you upload bills:

• Open the Zeta app or Zeta on Web and select the IDFC FIRST Bank Optima Company Car Maintenance & Driver Salary
• Select the “Upload Bill” button either on the app or via Zeta on Web
• Click photos and upload pictures of the bills
• Enter the bill amount and submit your claim