CKYC Registry
Customer care hotline Call 1800 10 888
As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 10 888 or visit the nearest IDFC FIRST Bank branch for further queries.
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Populer FAQs
How do I upload my signature?
Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
How do I track service requests which I have already raised?
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
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We couldn’t find ‘’ in our website
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Apply NowFor quick resolution, you can visit the partner app / website for raising a request for loan closure at partner's end.
Alternatively, if you approach the bank, you can do the following, post clearing all your pending dues -
Please visit the partner platform if your pay later account is not working or is unavailable to you currently.
Please follow the below steps for validating the Digital Signature on the sanction letter/agreement copy PDF.
1 : Right click on sign go to Show Signature Properties
2 : Click on Show Signer's Certificate
3 : Go to Trust click Add to Trusted Certificates
4 : Then tick the all box
5 : Click on OK
6 : Click Validate Signature
7 : Close