User Guide

    How to LOG ON

    • From the idle screen, press the 2nd Option.
    • Select the LOG ON option, press the Green Key.
    • You will see the message “Connecting Primary or Secondary ....Receiving….Log on Successful.

    How to initiate a Contactless SALE Transaction

    • From the idle screen select the SALE option.
    • Enter the AMOUNT
    • The terminal will prompt the Contactless symbol.
    • Tap the Contactless Card on the display
    • Enter the PIN number.
    • The transaction will be approved or declined.
    • The terminal prints a charge-slip for successful transactions.
    • Press the Green key for the customer copy of the charge-slip.

    How to initiate a Manual Transaction

    • From the idle screen select the SALE option.
    • Enter the AMOUNT & press the Green Key
    • The terminal will prompt the Contactless symbol.
    • Press the F key & enter the PAN details and the expiry date.
    • Press the Green key, the terminal prints the receipt.

    How to initiate a VOID Transaction

    • From the idle screen, press scroll down.
    • Select the 4th Option “VOID”.
    • Enter the invoice number ##
    • Press the Green key
    • The terminal prints the Merchant & Customer copies of the receipt.

    How to initiate a REFUND

    • From the idle screen, press the Scroll Down Arrow Key
    • Select the 7th option REFUND
    • Tap Contactless Card on Display or Insert the Card.
    • Enter PW : 0000 and Press the Green Key
    • Enter the AMOUNT.
    • Tap Contactless Card on Display or Insert the Card.
    • The terminal will print a merchant copy of the receipt.
    • Press the Green Enter key for the customer’s copy.

    How to PRE - AUTH a Transaction

    • Press the Scroll Down Arrow Key.
    • Select the 5th Option PRE-AUTH.
    • Enter the AMOUNT.
    • The terminal will prompt the Contactless symbol.
    • Tap Domestic or DCC Contactless Card on Display or Insert the Card.
    • Enter the PIN No.
    • The terminal will prompt the customer for DCC acceptance.
    • DCC conversion data will appear on the screen
    • The customer can accept this by pressing the Green button below Yes “1” or Reject No “2”.

    PRE - AUTH Completion

    • Press the Scroll Down Arrow Key.
    • Select the 5th Option PRE-AUTH.
    • Enter the Amount.
    • Enter the Invoice Number ## and Acct .( last 4 Digit Card no.) & Approval code.
    • The customer can accept this by pressing the Green button below Yes “1” or Reject No “2”.
    • Note: In case of decline transaction, check the transaction details and try again.

      • The terminal prints the merchant’s copy
      • Press the Green key for the customer’s copy.

      TIP Transaction

    • Press the Scroll Down Arrow Key
    • Select the 9th Option TIP ADJUST.
    • Enter the Invoice Number ## and Acct. ( last 4 Digit Card no.)
    • Press the Green key.
    • The terminal will print the merchant’s copy.
    • Press the Green Key for the customer’s copy.

    How to Reprint an Earlier Transaction

  • Press the Scroll Down Arrow Key
  • Select the 8th Option:
    1. TOTALS
    2. DETAIL REPORT
    3. REPRINT
    4. LAST SETTLE
    5. LAST TRANSACT
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Contact us

REGISTERED office:

IDFC FIRST Bank Ltd

KRM Tower, 7th Floor, No. 1,
Harrington Road, Chetpet,
Chennai - 600031, Tamil Nadu,
India

Corporate office:

IDFC FIRST Bank Ltd

Naman Chambers,
C-32, G-Block,
Bandra-Kurla Complex,
Bandra East, Mumbai - 400051,
India

IDFC FIRST Bank Customers

Toll Free No - 1800 419 4332
Email - Banker@idfcfirstbank.com

Capital First Customers

Toll Free No - 1860 500 9900
Email - Customer.Care@Capitalfirst.Com

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