Notifications

  • As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 10 888 or visit the nearest IDFC FIRST Bank branch for further queries.

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Terms and Conditions - Indemnity

  1. The Customer in consideration of the Bank providing Internet Banking/Phone Banking Facility, agrees to indemnify and hold the Bank, its Affiliates, directors, employees, representatives, agents against all losses and expenses on full indemnity basis which the Bank, its Affiliates, directors, employees, representatives, agents may incur, sustain, suffer or are likely to suffer in connection with execution of the Customer's instructions and against all actions, claims, demands, proceedings, losses, damages, costs, charges and expenses as a consequence or by reason of providing service through Internet Banking / Phone Banking Facility for any action taken or omitted to be taken by the Bank, its Affiliates, directors, employees, representatives, agents on Customer’s instructions.

  2. The Customer agrees, at its own expense, to indemnify, defend and hold harmless the Bank, its Affiliates, directors, employees, representatives, agents against any claim, suit, action or other proceeding brought against the Bank, its Affiliates, directors, employees, representatives, agents by third party, to the extent that such claim, suit, action of other proceeding brought against the Bank, its Affiliates, directors, employees, representatives, agents is based on or arises in connection with:

    1. violation of the Terms and Conditions, breach of any covenant or obligation to be performed by the Customer/ any authorised personnel of the Customer; or
    2. any misrepresentation or breach of representation or warranty made by the Customer; or
    3. any deletions, additions, insertions or alterations to, or any unauthorized use of, Internet Banking / Phone Banking by the Customer/ any authorised personnel of the Customer; or
    4. any loss due to any virus that may enter the Bank’s or any of its Affiliates, sub-contractors, agents or service provider's system; or
    5. any errors, delays, problems or non-receipt of any instructions / requests / applications claimed to have been sent by the Customer/authorised personnel of the Customer; or
    6. any of them acting or refraining to act pursuant to, in accordance with or relying upon, any instructions / requests / applications.
  3. The Customer agrees to pay any and all costs, damages and expenses, including, but not limited to, attorneys' fees and costs awarded against it or otherwise incurred by or in connection with or arising from any such claim, suit, action or proceeding attributable to any such claim.
  4. The Customer acknowledges and understands that the internet per se is susceptible to a number of frauds, misuse, hacking and other actions that could adversely affect the Customer's use of the Bank’s Website. Whilst the Bank shall aim to provide security to prevent the same, there cannot be any guarantee from such internet frauds, hacking and other actions that could affect the use of the Website including result in delay or failure in processing the requests/ applications made herein. The Customer shall separately evaluate all risks arising out of the same and the Bank shall not be responsible for the same.