Website Advisory

Public Notice


Dated June 15, 2018

 

Warning against Unauthorized entities indulging in Fraudulent activities using name & logo of IDFC FIRST Bank

We have been informed by Reserve Bank of India (RBI)/Indian Banks’ Association (IBA) that they have received complaints from public against various entities, which operate websites and contact unsuspecting public, promising to enlist them as Customer Service Points (CSP) of various commercial banks. The website displays the logos of Banks & images of its CSP. These entities collect varying amount from the public interested to open CSP and subsequently dupe them. Such entities operate these websites as unincorporated bodies and are not registered with RBI too.

These fraudsters cheat public in the name of banks through the aforementioned modus operandi, who leverage on the system of banking correspondents (BCs)/DSAs, which the banks use to deliver banking services.

In this connection, we would like to caution you that IDFC FIRST Bank has a robust system of appointment of BCs/DSAs with defined terms and conditions under contractual arrangement. Further, such appointment would happen directly from the Bank’s side and not through some entities/individuals.

You are requested to be cautious and take due care by doing sufficient due diligence while dealing in this regard. Further, any dealing with unauthorized entities/individuals shall be at the sole risk of member of general public, and IDFC FIRST Bank shall not be liable for any loss or other related consequences.


Authorized Signatory

IDFC FIRST Bank Limited

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Contact us

REGISTERED office:

IDFC FIRST Bank Ltd

KRM Tower, 7th Floor, No. 1,
Harrington Road, Chetpet,
Chennai - 600031, Tamil Nadu,
India

Corporate office:

IDFC FIRST Bank Ltd

Naman Chambers,
C-32, G-Block,
Bandra-Kurla Complex,
Bandra East, Mumbai - 400051,
India

IDFC FIRST Bank Customers

Toll Free No - 1800 419 4332
Email - Banker@idfcfirstbank.com

Capital First Customers

Toll Free No - 1860 500 9900
Email - Customer.Care@Capitalfirst.Com

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