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Entered Confidential Data On Fraudulent Link

  1. Change the passwords immediately
  2. Report the incident at our 24-hour Customer Care of IDFC FIRST Bank

Precautions To Be Taken To Protect Against Card Skimming

  1. If you see anything unusual, strange, suspicious, something that does not look right with the ATM or if the keypad does not feel securely attached, stop your transaction and inform the bank
  2. If it appears to have anything stuck onto the card slot or key pad, do not use it. Cancel the transaction and walk away. Never try to remove suspicious devices
  3. Use your hand, body, or wallet to shield your PIN when you are conducting transactions at an ATM or point of sale location
  4. Never let your debit card out of sight when conducting a transaction at a point of sale location
  5. Do change your card's PIN frequently as an additional security measure
  6. If your ATM card is lost, stolen, or you suspect tampering, cancel your card immediately and report your suspicion to your financial institution

Precautions To Defend Against Smishing

Avoid clicking links within text messages, especially if they are sent from someone you don't know. But, be aware that attack messages can appear to come from someone you do know, so think before you click.

  1. Don't respond to text messages that request private or financial information from you.
  2. If you get a message that appears to be from your bank, contact them directly over a telephone to determine if they sent you a legitimate request.
  3. Beware of messages that have a number that says it is from "5000" or some other number that is not a cell number. Scammers often mask their identity by using email-to-text services to avoid revealing their actual phone number.
  4. If a text message is urging you to act or respond quickly, stop and think about it. Remember that criminals use this as a tactic to get you to do what they want.
  5. Never call on phone number mentioned text message from an unknown number.

More FAQs