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Help CenterSupport topics, Contact us, FAQs and more
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Scan the QR, get our app, and find help on your fingertips
Help Center
Support topics, Contact us, FAQs and more
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As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 10 888 or visit the nearest IDFC FIRST Bank branch for further queries.
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Cancel your mandate for loans instantly
Before we proceed with your request
Before we proceed with your request
Please verify your mobile number
Select a loan below to cancel associate mandate
Popular FAQS
How can I get a copy of the documents submitted at the time of taking a two wheeler loan?
You may use any one of the below modes to get a copy of the documents submitted at the time of taking your two wheeler loan:
- Phone: Please reach out to us between 09:30 AM to 06:00 PM on the toll free number mentioned on our website.
- Branch: Alternatively, you may also visit any nearest IDFC FIRST Bank Loan Branch and place a request to get a copy of documents submitted at the time of taking your two wheeler loan. To locate your nearest Loan Branch, click here.
How can I check my Loan ECS details?
Step 1 - Log in to your NetBanking/Mobile Banking and click on ‘Loans’.
Step 2 - Select the ‘Loan’ option.
Step 3 - Scroll down on the dashboard to find the ECS details.
CLICK HERE for pictorial view.
How is the EMI on my two wheeler loan calculated?
To calculate the EMI for your two wheeler loan click here.
What is a Mandate?
A mandate is an authorization/consent given by a customer to their bank, allowing it to debit a specified amount from their account as per the loan agreement.
This typically means the automatic deduction of EMIs from customer’s account.
Steps to Cancel a Loan Mandate Via Our Website
Cancelling a loan mandate for closed loan involves a few steps:
a. Click the Customer Service Option (https://www.idfcfirstbank.com/customer-care-sr/customer-service)
b. Click on Mandate Cancelation Option
c. Please verify with your Mobile Number & DOB associated with Loan Account
d. Enter the OTP received in your registered mobile number
e. Select the closed Loan Account for which associated mandate needs cancellation
f. You’ll receive on screen confirmation with a reference number for the Service Request Taken.
g. Confirmation on Service Request will be communicated via SMS in the same registered mobile number associated with Loan Account.
h. For Active Loans, please have revision done in repayment banking details for raising cancellation request.
Alternatively, you choose to contact Customer Care Hotline 1800-10-888 or any Customer Service Channels for Mandate Cancellation
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Find other ways to connect with us
Sorry! No accounts mapped to this number. Please enter Registered Mobile Number.
We couldn't find any closed loans for mandate cancellation. Please contact us @ 1800 10 888 or visit your nearest branch
Your mandate cancellation request has been successfully registered with reference number . Please expect further communication via your registered mobile number
Your Mandate is Rejected and cannot be Cancelled
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