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Help CenterSupport topics, Contact us, FAQs and more
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Support topics, Contact us, FAQs and more
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As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 10 888 or visit the nearest IDFC FIRST Bank branch for further queries.
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Fastag Features and Benefits Related Customer Service FAQs
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Categories > Features and Benefits Related
What is a FASTag?
FASTag helps make toll payments directly from a prepaid wallet or savings account linked to it. It is affixed to the windscreen of the vehicle and enables the user to drive through toll plazas, without stopping for cash transactions.
What are the benefits of using FASTag?
Here are the benefits of using FASTag:
- Ease of payment – No need to carry cash for toll transactions, saves time
- Quick online recharge – Can be recharged online through Credit Card/Debit Card /NEFT /RTGS/UPI or Net banking
- It's an over-the-counter product, which can be purchased online or from the issuer bank
- SMS alerts for toll transactions, low balance, etc.
- User-friendly online portal for customers
- Valid for 5 years
To know about more benefits, click here
Are there any discount/offers on FASTag transactions?
No discounts/offers are provided on toll transactions. However, payment for Fuel, Parking, etc. can provide cashbacks.
Can FASTag be purchased immediately?
FASTag can be purchased immediately from designated point-of-sale(s) over 1000 locations across the highways, including majority of National Highway Toll Plazas.
FASTag can also be purchased digitally from our website. You may call our customer care @18002669970 to know more details.
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