Easy and quick FASTag recharge online in simple steps

FASTag, as part of the National Electronic Toll Collection (NETC) programme, allows you to make instant toll payments so you don't waste time at a toll line. It uses Radio Frequency Identification (RFID) technology via a chip attached to a windshield sticker to make automatic payments at toll plazas. This is done through a linked prepaid account or wallet. You can also use your FASTag to make fuel and parking payments at select locations.

IDFC FIRST Bank offers FIRSTForward FASTag services to customers through which you can also check your FASTag balance and recharge it online using a debit card, credit card, United Payment Interface (UPI), or the net banking facility. You can also set up an auto FASTag recharge, ensuring your account is always adequately funded.

This article presents a step-by-step guide on FASTag recharge through IDFC FIRST Bank to help you make hassle-free toll payments.

Ways to recharge your FIRSTForward FASTag
 

There are several ways to complete your FIRSTForward FASTag recharge -

1. Through the IDFC FIRST Bank website

This is one of the most convenient method to recharge your FASTag online. Follow these steps -

Step 1 – Visit the IDFC FIRST Bank's FASTag portal

Step 2 – Click on the "Customer Login" tab

Step 3 – Enter your unique username and password combination to log into your account

Step 4 – Click on the "Recharge Account" button

Step 5 – Enter the recharge amount and click on the "Pay" option

Step 6 – Make the payment using a debit card, credit card, or net banking facility

2. Through a UPI app

You can also recharge your FIRSTForward FASTag through a UPI app that supports the feature. For this, you need to enter the UPI address "etoll.vehiclenumber@idfcnetc" and make the payment. Your FASTag recharge will be done automatically.

Alternatively, you can visit the "Recharge" section on the mobile app, click "FASTag", and then select the IDFC FIRST Bank as the FASTag issuer. Then, enter your vehicle registration number and recharge amount and pay through your UPI app to recharge FASTag online.

3. Recharge FIRST Bank’s FIRSTForward FASTag through WhatsApp

Recharging your FIRSTForward FASTag is now possible through WhatsApp. IDFC FIRST Bank leverages the immense popularity of the chatting app to give you a recharge experience that is as effortless as chatting. 

How to Use IDFC FIRST Bank WhatsApp Chatbot

To enjoy the simplest way of recharging your FASTag, the first thing you need to do is save the IDFC FIRST Bank WhatsApp number i.e. +919555555555.

Next, this is what you need to do to recharge your FASTag, step by step -

1. Type “Hi” and send it to the IDFC FIRST Bank WhatsApp number
2. An auto-reply will appear with a menu option underneath
3. Select the “Recharge FASTag” from the menu options
4. Your FASTag details will appear in the chat thread; you will have to confirm the details to proceed further 
5. Alternately, you can also opt to recharge someone else’s FASTag by selecting the “Recharge other FASTag” option
6. A link will appear on the screen, using which you can recharge your FASTag
7. Customers not registered with WhatsApp payments can add bank details to WhatsApp UPI by going to WhatsApp Settings > Payments > Add New Payment Method
8. After clicking on the payment link, enter your recharge amount and your UPI PIN
9. That’s it; the recharge is done

3. At selected toll plazas

You can recharge your FIRSTForward FASTag by visiting several toll plazas nationwide. All you need to do is drive to the toll plaza and pay in cash or through a debit card/credit card to top up your FASTag balance. To know the list of toll plazas that offer this facility, click here.

To conclude

Recharging your FIRSTForward FASTag is extremely straightforward. To check your FASTag balance online, click here and enter your vehicle's registration number. You can also give a missed call on "99902 43331" from your registered mobile number to know your FIRSTForward FASTag balance. For any other help or query, contact our customer support team by dialling 1800-266-9970.

Disclaimer

The contents of this article/infographic/picture/video are meant solely for information purposes. The contents are generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. The information is subject to updation, completion, revision, verification and amendment and the same may change materially. The information is not intended for distribution or use by any person in any jurisdiction where such distribution or use would be contrary to law or regulation or would subject IDFC FIRST Bank or its affiliates to any licensing or registration requirements. IDFC FIRST Bank shall not be responsible for any direct/indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information mentioned. Please consult your financial advisor before making any financial decision.