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Finance

IDFC FIRST Bank introduces FASTag recharge through WhatsApp

Summary: IDFC FIRST Bank’s FIRSTforward FASTag recharge is on WhatsApp as well! Now recharging your FASTag online is easier and quicker.

06 Jan 2023 by Team FinFIRST

Cash handling at toll gates used to be time-consuming. But now, thanks to FASTag vehicles drive past the toll gates quickly. The small tag on the car’s windscreen has undoubtedly made the highway driving experience smoother. 

However, you must maintain sufficient balance on your FASTag to enjoy a smooth ride. Linked to a prepaid account, the FASTag can be recharged on the go through credit card, debit card, netbanking or UPI platforms. But recharging your FASTag has now become even more convenient.

Recharge FIRST Bank’s FIRSTforward FASTag through whatsApp 
 

Recharging your IDFC FIRSTforward FASTag is now possible through WhatsApp. IDFC FIRST Bank leverages the immense popularity of the chatting app to give you a recharge experience that is as effortless as chatting. 

Customers can use the IDFC FIRSTforward FASTag not only to pay toll charges but also to buy fuel, pay for parking spaces, and green taxes. Thus, with the Payment on WhatsApp option, several regular expenses get paid smartly. And that’s not all! Paying for fuel with your IDFC FIRSTforward FASTag at HPCL petrol pumps earns you discounts.

How to use IDFC FIRST Bank WhatsApp Chatbot
 

To enjoy the simplest way of recharging your FASTag, the first thing you need to do is save the IDFC FIRST Bank WhatsApp number (+919555555555).



Next, this is what you need to do to recharge your FASTag, step by step,

1.   Type “Hi” and send it to the IDFC FIRST Bank WhatsApp number

2.   An auto-reply will appear with a menu option underneath

3.   Select the “Recharge FASTag” from the menu options

4.   Your FASTag details will appear in the chat thread; you will have to confirm the details to proceed further 

5.   Alternately, you can also opt to recharge someone else’s FASTag by selecting the “Recharge other FASTag” option

6.   A link will appear on the screen, using which you can recharge your FASTag

7.   Customers not registered with WhatsApp payments can add bank details to WhatsApp UPI by going to WhatsApp Settings > Payments > Add New Payment Method

8.   After clicking on the payment link, enter your recharge amount and your UPI PIN

9.   That’s it; the recharge is done

So, the next time you drive on a highway and see a toll gate, you need not worry even if you don’t have sufficient balance on your FASTag. Halt the car and get the IDFC FIRSTforward FASTag recharge done through WhatsApp in just a few clicks and without leaving your chat screen!

 

Disclaimer

The contents of this article/infographic/picture/video are meant solely for information purposes. The contents are generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. The information is subject to updation, completion, revision, verification and amendment and the same may change materially. The information is not intended for distribution or use by any person in any jurisdiction where such distribution or use would be contrary to law or regulation or would subject IDFC FIRST Bank or its affiliates to any licensing or registration requirements. IDFC FIRST Bank shall not be responsible for any direct/indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information mentioned. Please consult your financial advisor before making any financial decision.

The features, benefits and offers mentioned in the article are applicable as on the day of publication of this blog and is subject to change without notice. The contents herein are also subject to other product specific terms and conditions and any third party terms and conditions, as applicable. Please refer our website www.idfcfirstbank.com for latest updates.