About FASTag

Toll free FASTag Helpline

Tag holders/customers - 18002669970


IDFC FIRST Bank, a leading partner in government initiated road transport projects, contribute in yet another nation building agenda, in partnership with NHAI to bring you a perfect solution for a hassle free trip on national highways – IDFC FIRST Bank FASTag.

In today’s fast paced world, time is money and with increased traffic on highways, it leads to delay in commuting & the problem becomes acute when faced with long winding queues at toll booths across any part of the country. This not only gives you time delays but also impacts your finances.

But now, this is changing with newer digital technologies and payment mechanisms making it possible for commuters to beat the long waiting at toll booths and also eliminate the use of cash while passing through the toll plazas across India making travelling seamless and hassle free.

IDFC FIRST Bank FASTag is a simple, reloadable tag which enables automatic payment of toll charges and lets you pass through the toll plaza without stopping for the cash transaction. FASTag is linked to a prepaid account from which the applicable toll amount is deducted. The tag employs Radio-frequency Identification (RFID) technology and is easily mounted on the vehicle's windscreen post account activation.

IDFC FIRST Bank FASTag enables near non-stop movement of vehicles through toll plazas and the convenience of cashless payments with nation-wide interoperable Electronic Toll Collection Services.

Online recharge, ease of availability & other advantages of IDFC FIRST Bank FASTag simply mean you get to do more with time saved.

IDFC FIRST Bank presents unique offering not only for the FASTag users but also for the concessionaire. 

To know more about FASTag, please call our customer care @ (18002669970 (Tag holders / customers)

FASTag is a product / solution promoted by the following agencies: NHAI, IHMCL and NPCI.


Contact us



KRM Tower, 7th Floor, No. 1,
Harrington Road, Chetpet,
Chennai - 600031, Tamil Nadu,

Corporate office:


Naman Chambers,
C-32, G-Block,
Bandra-Kurla Complex,
Bandra East, Mumbai - 400051,

IDFC FIRST Bank Customers

Toll Free No - 1800 419 4332
Email - Banker@idfcfirstbank.com

Capital First Customers

Toll Free No - 1860 500 9900
Email - Customer.Care@Capitalfirst.Com


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