What's special about us
Enjoy Zero Charges on All Commonly Used Savings Account Services
- About Us
- MD & CEO letter about the bank
- MD & CEO
- Our History
- Letter to Shareholders on the 1st Annual Report after Merger
- Letter to Shareholders on the 2nd Annual Report after Merger
- Letter to Shareholders on the 3rd Annual Report after Merger
- Letter to Shareholders on the 4th Annual Report after Merger
- Board of Directors
- Awards & Accolades
- News Room
- Investors
- Careers
- ESG
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As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 10 888 or visit the nearest IDFC FIRST Bank branch for further queries.
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Trip Insurance
Trip Insurance
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Accidental Death Benefit, Permanent Total Disablement, Permanent Partial Disablement of Rs 3 Lacs
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Accidental Hospitalization benefit of up to Rs 1.5 Lacs^
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Host of other benefits viz. Ambulance, Hospital Daily Cash, Children Education Grant etc.
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Accidental Death Benefit, Permanent Total Disablement, Permanent Partial Disablement of Rs 3 Lacs
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Accidental Hospitalization benefit of up to Rs 1.5 Lacs^
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Host of other benefits viz. Ambulance, Hospital Daily Cash, Children Education Grant etc.
FASTag Trip Insurance
Every trip, every road will take you to your desired destination, but life is surrounded by what-ifs after all.
Wouldn’t it be prudent to secure your every trip? Read More
IDFC FIRST Bank is proud to bring you Trip Insurance at nominal costs covering you for myriad of risks associated while taking a trip viz. Accidental Death, Permanent Total Disablement, Permanent Partial Disablement, Hospitalization arising out of accident and other expenses that may arise as a result of unexpected complications during your trip.
What’s more, with us, you can opt for Trip Insurance from your FASTag Wallet itself.Read Less
TRIP INSURANCE PLAN OPTIONS
- Accidental Death cover of Rs. 3 lacs
- Permanent Total Disability cover of Rs. 3 lacs
- Permanent Partial Disability cover of up to Rs 3 Lacs
- Medical expenses due to accident of up to Rs. 1.5 lacs
- Emergency medical expenses of up to 1.5 lacs (for Heart Attack & CVA if happens during travel & is not due to a Pre-Existing Disease)
- Emergency Medical Evacuation/Ambulance Charge up to Rs. 5 thousand
- Premium inclusive tax- Rs 5 only
24 Hour Trip Insurance Plan
- Accidental Death cover of Rs. 3 lacs
- Permanent Total Disability cover of Rs. 3 lacs
- Permanent Partial Disability cover of up to Rs 3 Lacs
- Ambulance Charges / Transportation Expenses of Mortal Remains up to Rs.5,000/-
- Expenses due to Purchase of Blood of up to Rs.2,000/-
- Educational Benefit in case of Accidental Death or Permanent Total Disablement of the Insured Person of up to Rs.5,000/-
- Hospital Cash for hospital cash of Rs. 2,000/- per day up to 60 days
- Out-patient benefit of up to Rs.2,000/-
- Premium inclusive tax- Rs 50 only
Annual Trip Insurance Plan
Eligibility
Claims
A. Condition Precedent to Admission of Liability: The terms and conditions of the policy must be fulfilled by the insured person for the Company to make any payment for claim(s) arising under the policy
B. Documents for Cashless Treatment
a. Call the 24 hour help-line for assistance - 1800 425 2255/1800 102 4477, Senior Citizens may call at 044 40020888
b. Inform the ID number for easy reference
c. On admission in the hospital, produce the ID Card issued by the Company at the Hospital Helpdesk
d. Obtain the Pre-authorization Form from the Hospital Help Desk, complete the Patient Information and resubmit to the Hospital Help Desk
e. The Treating Doctor will complete the hospitalization/ treatment information and the hospital will fill up expected cost of treatment. This form is submitted to the Company
f. The Company will process the request and call for additional documents / clarifications if the information furnished is inadequate
g. Once all the details are furnished, the Company will process the request as per the terms and conditions as well as the exclusions therein and either approve or reject the request based on the merits
h. In case of emergency hospitalization information to be given within 24 hours after hospitalization
i. Cashless facility can be availed only in networked Hospitals. For details of Networked Hospitals, the insured may visit www.starhealth.in or contact the nearest branch In non-network hospitals payment must be made up-front and then reimbursement will be effected on submission of documents.
Note: The Company reserves the right to call for additional documents wherever required.
Denial of a Pre-authorization request is in no way to be construed as denial of treatment or denial of coverage. The Insured Person can go ahead with the treatment, settle the hospital bills and submit the claim for a possible reimbursement.
C. For Reimbursement claims: Time limit for submission of;
Sr. No. |
Type of Claim |
Prescribed Time Limit |
1 |
Reimbursement of hospitalization, day care and pre hospitalization expenses |
Claim must be filed within 15 days from the date of discharge from the hospital |
2 |
Reimbursement of Post Hospitalization |
Within 15 days from completion of 90 days from the date of discharge from hospital |
D. Notification of Claim: Upon the happening of the event, notice with full particulars shall be sent to the Company within 24 hours from the date of occurrence of the event irrespective of whether the event is likely to give rise to a claim under the policy or not.
Note: Conditions C and D are precedent to admission of liability under the policy. However the Company will examine and relax the time limit mentioned in these conditions depending upon the merits of the case.
E. Documents to be submitted for Reimbursement: The reimbursement claim is to be supported with the following documents and submitted within the prescribed time limit;
a. Duly completed claim form, and
b. Pre Admission investigations and treatment papers.
c. Discharge Summary from the hospital
d. Cash receipts from hospital, chemists
e. Cash receipts and reports for tests done
f. Receipts from doctors, surgeons, anesthetist
g. Certificate from the attending doctor regarding the diagnosis
h. Copy of PAN card
Note: Call the 24 hour help-line for assistance - 1800 425 2255 / 1800 102 4477,
Senior Citizens may call at 044 40020888
Exclusion
- • Pre-Existing diseases and complications arising out of resulting therefrom will not be covered
- • Accidents that happens while in transit/travel will only be covered subject to eligibility
- • Any accidents happening due to getting engaged in hazardous activity, adventure sports, illegal activity, under influence of alcohol, participation in riots, natural causes etc. will not be covered
- • Any accident due to Mental disorder, anxiety or depression, venereal disease or the use of drugs (other than drugs taken in accordance with treatment prescribed or directed by a registered medical practitioner but not for the treatment of drug addiction)
- • Claims arising due to STDs will not be covered
- • Treatments taken out of country will not be covered
Frequently Asked Questions (Annual Plan)
Which insurance company is offering this plan?
- This plan is powered by Star Health & Allied Insurance Co. Ltd, which is India’s largest standalone health insurance company (by premium). This is a customised and exclusive plan available only for the customers of IDFC FIRST FASTag
- The plan offered is Star Group Health Insurance Benefit Plus - Platinum SHAHLGP23146V012223
What are the benefits payable under this policy?
This plan provides you a personal accident/trip insurance cover by providing a lumpsum compensation in the unfortunate event of a fatal accident or one that disables you permanently. The compensation shields you and your loved ones from a financial crunch. This plan has the following benefits –
· Accidental Death cover of Rs. 3 lacs
· Permanent Total Disability cover of Rs. 3 lacs
· Permanent Partial Disability cover of up to Rs 3 Lacs
· Ambulance Charges / Transportation Expenses of Mortal Remains up to Rs.5,000/-
· Expenses due to Purchase of Blood of up to Rs.2,000/-
· Educational Benefit in case of Accidental Death or Permanent Total Disablement of the Insured Person of up to Rs.5,000/-
· Hospital Daily Cash of Rs. 2,000/- per day up to 60 days
· Out-patient benefit of up to Rs.2,000/-
What is Permanent Total Disablement, Permanent Partial Disablement & Temporary Disablement?
Accidental Death (ad): In the event of death due to an accident, the insurance company shall pay 100% of the sum insured to the nominee of the insured person.
Permanent Total Disability (PTD): Here, the disablement is of permanent & irrecoverable in nature and is absolutely total due to an accident. Under this disability, the insured person is prevented from engaging in a gainful employment of any kind (example, paralysis, loss of 2 limbs, etc.)
Permanent Partial Disability: This benefit is similar to permanent total disablement, but in this case the disablement is only partially & not complete. In the event of a claim, the insured shall be compensated as per the benefit table
Few instances to list are - loss of one finger, loss of one toe finger, loss of leg, loss of one eye or hearing in one ear, etc.
What is the duration of the cover?
The duration of the cover is for a period of 1 year from the time of issuance of the policy
How much premium do I need to pay to apply for the plan?
The premium (inclusive of taxes) for this plan is Rs.50 only
What kind of documentation will be required to apply for the plan?
The best part of this policy is that it has a hassle free application process. Since you already are an IDFC FIRST Bank FASTag customer, you do not need to submit any supporting documents while applying for the policy. All you need to do is fill the proposal form with relevant details and use your IDFC FIRST FASTag Wallet balance to make the payment
Is the coverage applicable outside India?
No, this policy offer coverages within India only
I have a family to support. Does this product cover death?
Yes. All you need to do is ensure you mention name of your nominee in the policy. The sum insured will be paid to your nominee by Star Health & Allied Insurance Co. Ltd.
What happens if I am hospitalised after an accident takes place? Would it cover hospitalisation?
Yes, this product provides hospital cash benefit of up to Rs. 2000 per day of hospitalisation (maximum of 60 days in a policy year) In case of hospitalisation due to accident.
You need to get these expenses reimbursed from Star Health & Allied Insurance Co. Ltd. post your hospitalisation.
Who will be covered under this plan?
Only the holder of the IDFC FIRST FASTag can be insured under this plan
How can I apply for this plan?
You can log in to your IDFC FIRST FASTag app/Portal and find this plan. Please ensure your IDFC FIRST FASTag wallet has sufficient balance before you apply for the plan. Option to apply for the plan is available in hamburger menu in customer app and ‘Other services’ tile in customer Portal.
Below are the steps to apply for this plan
1. Click on ‘Opt for Insurance’ button.
2. Fill necessary details required details like nominee details etc
3. Make payment through your IDFC FIRST FASTag wallet
You will receive a confirmation shortly after the premium gets deducted from your FASTag wallet. An option to view/download the certificate of insurance is under ‘Insurance Certificate’ tile.
Frequently Asked Questions (24 Hour Plan)
Which insurance company is offering this plan?
- This plan is powered by Star Health & Allied Insurance Co. Ltd, which is India’s largest standalone health insurance company (by premium). This is a customised and exclusive plan available only for the customers of IDFC FIRST FASTag.
- The plan offered is Star Domestic Travel Insurance –SHATIDP23122V012223
What are the benefits payable under this policy?
This plan provides you a personal accident/trip insurance cover by providing a lumpsum compensation in the unfortunate event of a fatal accident or one that disables you permanently. The compensation shields you and your loved ones from a financial crunch. This plan has the following benefits –
· Accidental Death cover of Rs. 3 lacs
· Permanent Total Disability cover of Rs. 3 lacs
· Permanent Partial Disability cover of up to Rs 3 Lacs
· Medical expenses due to accident of up to Rs. 1.5 lacs
· Emergency medical expenses of up to 1.5 lacs (for Heart Attack & CVA if happens during travel & is not due to a Pre Existing Disease)
· Emergency Medical Evacuation/Ambulance Charge up to Rs. 5 thousand
What is Permanent Total Disablement, Permanent Partial Disablement & Temporary Disablement?
Accidental death (AD): In the event of death due to an accident, the insurance company shall pay 100% of the sum insured to the nominee of the insured person.
Permanent Total disability (PTD): Here, the disablement is of permanent & irrecoverable in nature and is absolutely total due to an accident. Under this disability, the insured person is prevented from engaging in a gainful employment of any kind (example, paralysis, loss of 2 limbs, etc.).
Permanent Partial Disability: This benefit is similar to permanent total disablement, but in this case the disablement is only partially & not complete. In the event of a claim, the insured shall be compensated as per the benefit table
Few instances to list are - loss of one finger, loss of one toe finger, loss of leg, loss of one eye or hearing in one ear, etc.
What is the duration of the cover?
The duration of the cover is for a period of 24 hours from the time of issuance of the policy
How much premium do I need to pay to apply for the plan?
The premium (inclusive of taxes) for this plan is Rs. 5 only
What kind of documentation will be required to apply for the plan?
The best part of this policy is that it has a hassle free application process. Since you already are an IDFC FIRST Bank FASTag customer, you do not need to submit any supporting documents while applying for the policy. All you need to do is fill the proposal form with relevant details and use your IDFC FIRST FASTag Wallet to make the payment
Is the coverage applicable outside India?
No, this policy offer coverages within India only
I have a family to support. Does this product cover death?
Yes. All you need to do is ensure you mention name of your nominee in the policy. The sum insured will be paid to your nominee by Star Health & Allied Insurance Co. Ltd.
What happens if I am hospitalised after an accident takes place? Would it cover hospitalisation expenses?
Yes, this product provides expenses up to Rs. 1.5 lacs in case of hospitalisation due to accident. In case you get admitted to a network hospital of Star Health & Allied Insurance Co. Ltd., the expenses can be covered through a cashless process. You may also get admitted to a non-network hospital as per your comfort and get the eligible expenses reimbursed.
Star Health & Allied Insurance Co. Ltd. has over 14000+ hospitals in its network. List if network hospitals is available on the link here
Who will be covered under this plan?
Only the holder of the IDFC FIRST FASTag holders can be insured under this plan
How can I apply for this plan?
You can log in to your IDFC FIRST FASTag app/Portal and find this plan. Please ensure your IDFC FIRST FASTag wallet has sufficient balance before you apply for the plan. Option to apply for the plan is available in hamburger menu in customer app and ‘Other services’ tile in customer Portal.
Below are the steps to apply for this plan
1. Click on ‘Opt for Insurance’ button.
2. Fill necessary details required details like nominee details etc
3. Make payment through your IDFC FIRST FASTag wallet
You will receive a confirmation shortly after the premium gets deducted from your FASTag wallet. An option to view/download the certificate of insurance is under ‘Insurance Certificate’ tile.
How do I automatically opt for the plan every time I use my IDFC FIRST FASTag to pay my toll fees/parking fees/fuel bills?
You may select the ’24 hour Smart Plan' option to get covered for a period of 24hrs every time you pay for your toll.
i.e. The premium will get deducted and plan shall be activated from your first toll payment in day, which will cover you for 24 hours irrespective of the toll plaza you cross within this 24 hours.
Disclaimer
This website is a user interface platform owned and maintained by IDFC FIRST Bank to provide information and to communicate better with the user who may be interested in knowing about the products and services offered by the company & buying them.Read More
Star Health product details are mentioned solely for information and educational purposes. Neither this website nor the contents available can be construed as a professional advice and before making any decision based on the information the user shall consult a professional advisor.
Star Health has taken all necessary precautions to ensure that the information contained in this website is current, accurate and complete as on the date of Publication. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of such information. Star Health cannot be held liable for any loss arising directly or indirectly from the use of, or any action taken in on any information appearing on this website.
Insurance is the subject matter of solicitation. "IDFC FIRST Bank Limited having its registered office at KRM Tower, 7th Floor, No. 1, Harrington Road, Chetpet, Chennai – 600031, is authorized by the Insurance Regulatory and Development Authority of India to act as a Corporate Agent of Star Health & Allied Insurance Co. Ltd. for procuring or soliciting health insurance business under license number CA0106”. The purchase of Insurance products by IDFC Banks customers is purely on voluntary and not linked to availing of any other services from the bank.
^Available in 24 hr plans onlyRead Less
