IDFC FIRST Bank and their third-party service providers may collect and use Other Information in a variety of ways, including:
Through customer’s browser or device: Certain information is collected by most browsers and/or through customer’s device, such as Media Access Control (MAC) address, device type, screen resolution, operating system version and internet browser type and version. Bank uses this information to ensure Sites function properly, for fraud detection and prevention, and security purposes.
Using cookies: Cookies are pieces of information stored directly on the device, customer is using. Cookies used by Bank do not contain or capture unencrypted Personal Information. Cookies allow Bank to collect information such as browser type, time spent on the Site, pages visited, language preferences, and customer’s relationship with Bank. Bank uses the information for security purposes, to facilitate navigation, to display information more effectively, to personalize/tailor customer’s experience while engaging with Bank. Bank collects statistical information about the usage of the Site in order to continually improve the design and functionality, to monitor responses to advertisements and content, to understand how account holders and visitors use the Site and to assist Bank with resolving questions regarding the Site. IDFC FIRST uses encrypted cookies.
IP Address: IP Address is a number that is automatically assigned to the device that customer is by his Internet Service Provider (ISP). An IP Address is identified and logged automatically in Bank’s server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the internet and is done automatically by many web sites. IDFC FIRST bank use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, for compliance and security purposes, for advertising, and administering the Site.
Aggregated and De-identified Data: Aggregated and De-identified Data is data that IDFC FIRST Bank may create or compile from various sources, including but not limited to accounts and transactions. This information, which does not identify individual account holders, may be used for bank’s business purposes, which may include offering products or services, research, marketing or analyzing market trends, and other purposes consistent with applicable laws.
KRM Tower, 7th Floor, No. 1,
Harrington Road, Chetpet,
Chennai - 600031, Tamil Nadu,
Bandra East, Mumbai - 400051,
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Did you join the IDFC FIRST family after December 15, 2020?
Congratulations! We have unlocked access to our new exciting banking portal for all customers who opened their accounts after December 15, 2020
For customers who joined before December 15, 2020
We will have the new portal unlocked for you too shortly. Meanwhile, please continue using our existing portal to manage your account