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Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
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1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
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Apply NowA cashback card that rewards you.
Apply for an IDFC FIRST Bank
Visa Platinum Debit Card today.
A cashback card that rewards you.
Apply for an IDFC FIRST Bank
Visa Platinum Debit Card today.
Spend Rs. 1000 on the first transaction with your IDFC FIRST Bank Visa Platinum Debit Card and get 10% cashback, up to a maximum of Rs.250. Learn more about the benefits of our unique cashback card.Read More
Click here to view the detailed terms and conditions.Read Less
Avail from a range of tempting offers which you receive with your IDFC FIRST Bank Visa Platinum Debit Card. Take a look at all the deals available on:
- Travel
- Health
- Shopping
- Education
Choose from amazing discounts on select stores offered exclusively by Visa for IDFC FIRST Bank. Also, there are special hotel visa offers available for you. Explore all the offers in the link below:
Get the best of health and financial security with ease! IDFC FIRST Bank offers free insurance on debit card and no liability for unauthorised spends on your card.
Every IDFC FIRST Bank Visa Platinum Debit Card holder gets –
· Lost Card Liability
· Personal Accident Insurance
· Air Accident Insurance
· Purchase Protection
With IDFC FIRST Bank Platinum Debit Card you have no liability for unauthorized transactions on Debit Cards on receipt of notification from the card holder. Here are the limits applicable:
Card Variant |
Personal Accident Insurance |
Air Accident Insurance |
Purchase Protection |
Lost Card Liability |
Visa Platinum Debit Card |
Rs. 15,00,000 |
Rs. 25,00,000 |
Rs. 50,000 |
Rs. 2,00,000 |
At IDFC FIRST Bank we offer free insurance cover on debit card (death or permanent disability). To claim your insurance cover on debit card, customers need to meet the below eligibility criteria, effective since 1st May’19.
Account & Card Type |
Eligibility Criteria |
All Savings Accounts with Visa Platinum Debit Card
|
Minimum 1 POS* transaction in each month, for previous 3 calendar months, immediately preceding the month of incident & value of each such transaction to be >= Rs. 500 in each of the 3 months.
Example: If the actual loss (Death / Permanent Total Disability of cardholder) is in the month of April, then there should be at least 1 POS transaction in each of the previous months of Jan, Feb & Mar and the value of each POS transaction in each of the 3 months has to be >/= Rs. 500. |
Corporate Salary Accounts with Visa Platinum Debit Card |
*POS includes retail point of sale transaction and excludes online transactions using debit card.
Get free Air Accident Insurance cover with the IDFC FIRST Bank Visa Platinum Debit Card. To redeem the Air Accident Insurance cover on debit card, customers need to meet the above mentioned eligibility, effective 1st May'19. Following terms & conditions will be applicable:
i. In case customer holds multiple debit cards, claim will be extended on the highest eligible debit card (claim on any one debit card held by customer, subject to criteria being met)
ii. In case customer has multiple accounts with the bank linked to single debit card, the eligibility criteria need to be met on any 1 of the accounts held by the customer and not for a group/set of accounts
In case of fire/theft/burglary, the IDFC FIRST Bank Visa Platinum Debit Card offers purchase protection for up to 90 days from the date of purchase for transactions carried out at merchant outlets/online using the card.
· Gross negligence is not covered
· Breach of law is not covered
· Claim should be reported by cardholder / Bank to IL within 30 days from the date of receipt of statement where in the disputed transaction is reflected
· Claim documents to be sent within 30 days from the date of blocking
· Reporting Period - 7 days pre-reporting to the Bank and 7 days post-reporting Cover
· IDFC FIRST Bank only handholds the customer through the insurance claim process. The decision to approve/reject a claim lies completely with the insurer. The terms and conditions of insurance policies attached to your IDFC FIRST Bank debit card are subject to change without prior notice.
Do go through Terms, Conditions & Exclusions mentioned here
Keep a tab of daily transactions on the IDFC FIRST Bank Debit Card issued to a Minor’s Savings Account. Mark a limit so the spends don’t exceed.
With the IDFC Visa Platinum Debit Card, you get to set limits for cash withdrawal as well as purchase. Depending on your platinum debit card variant, you have maximum limit set.
Refer to the below table for more details.
|
Daily ATM Withdrawals |
Daily Purchases |
||
Card Variant |
Domestic |
International |
Domestic |
International |
Visa Platinum |
Rs. 50,000 |
Rs. 50,000 |
Rs. 1,50,000 |
Rs. 50,000 |
To set a limit for your IDFC FIRST Bank Debit Card, just log on to www.idfcfirstbank.com
We have collated an easy guide for your reference. You can download the guide from here
Yes! The special limits you can apply to a Visa platinum debit card issued to Minor Savings Account are:
· Maximum daily cash withdrawal limit at ATM - Rs. 10,000
· Maximum daily purchase limit at ATM - Rs. 10,000
By default, only domestic limits will be enabled for platinum debit cards issued to minors. For such Visa platinum debit cards, customers can set their own limits by logging on to www.idfcfirstbank.com.
Splurge on your dining experiences with our exclusive deals and discounts. Take advantage of our exciting offers planned just for you. Look up for all the offers in the link below, Please click here
With IDFC FIRST Bank you can avail fuel surcharge on debit card. Cancel your 2.5% fuel surcharge fee at petrol pumps. This waiver benefit is valid across all fuel pumps across India.