What's special about us
Enjoy Zero Charges on All Commonly Used Savings Account Services
- About Us
- MD & CEO letter about the bank
- MD & CEO
- Our History
- Letter to Shareholders on the 1st Annual Report after Merger
- Letter to Shareholders on the 2nd Annual Report after Merger
- Letter to Shareholders on the 3rd Annual Report after Merger
- Letter to Shareholders on the 4th Annual Report after Merger
- Board of Directors
- Awards & Accolades
- News Room
- Investors
- Careers
- ESG
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As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 10 888 or visit the nearest IDFC FIRST Bank branch for further queries.
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All Digital Lending Partners
Personal Loans
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Airtel Digital Limited
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A & A Dukaan Financial Services Private Limited
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Banayantree Services Limited
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Dreamplug Technologies Private Limited
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Epifi Technologies
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Finzoomers Services Private Limited
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Neobillion Fintech Private Limited
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Paisabazaar Marketing And Consulting Private Limited
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Paysense Services India Private Limited
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QFI Technologies Private Limited
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Scapic Innovations Private Limited
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Whizdm Innovations Private Limited
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Tripmoney Fintech Solutions Private Limited
Buy Now Pay Later
Mico Business Loans
Revolving Credit
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Indusage Techapp Private Limited (Udaan)
Digital Lending Interest Rates, Fees & Charges
Rate of Interest and applicable charges on Digital Lending:
Product |
Min ROI |
Max ROI |
Digital personal loans |
9% |
34% |
BNPL Loans/RC/Digital CD |
9.5% |
34% |
Digital personal loans
Charges Description |
Fees / Charges |
Processing fees /Usage fee |
Upto 3.5% of Loan Amount |
Late payment/Penal charges/ Default interest/Overdue (per month) |
Upto 2.5% of the unpaid EMI |
EMI Return/Bounce Charges |
Upto INR 600/- per EMI bounce |
EMI Pickup/Collection Charge |
Upto INR 500/- as applicable |
Foreclosure |
Upto 5% of Principal loan outstanding |
Insurance Charge (if any linked to the loan) |
Upto 5% of loan amount |
Loan Cancellation/cooling off period |
For Digital Loans, it can be cancelled within cooling off period with a payment of proportionate APR/ROI. Post Cooling off period, the loan will be treated as standard foreclosure with upto 5% charge. |
Digital Consumer Durable Loans (Digital CD/BNPL)
Charges Description |
Fees / Charges |
Processing fees |
Upto 3.5% of Loan Amount |
Facilitation Fees/Activation Fee/Usage fee |
Upto INR 500/- |
Late payment/Penal charges/ Default interest/Overdue (per month) |
Upto 7% per month of the overdue amount per instance of default |
EMI Bounce Charges |
Upto INR 600/- per instance of bounce |
EMI Pickup/Collection Charge |
Upto INR 350/- as applicable |
Foreclosure |
Upto 5% of Principal loan outstanding |
Cancellation & Rebooking charges/Cooling off period |
Digital BNPL Loans, it can be cancelled within 3 days with proportionate APR/ROI as applicable. Post 3 days of Cooling off period, the loan will be treated as standard foreclosure with upto 5% charge. |
1. GST, as applicable, will be levied on all service charges.
2. Foreclosure charges will be levied based on the applicability and other Terms and Conditions.
3. The above Schedule of Charges is subject to revision from time to time by the Bank.
For Queries or Complaints, reach us at: Customer Care: 1800 10 888
Grievance Redressal:
In case you are not satisfied with the response received from access channels, you can escalate your concern by contacting the Nodal Officer via email - nodaldesk@idfcfirstbank.com or call 022-41652700 between 09:30 am and 6:00 pm (Monday to Saturday, excluding bank Holidays). For any further escalation, write in to Mr. Vipul Raj , PNO, IDFC FIRST Bank Ltd. Building No.2, Raheja Mindspace, MIDC Industrial Area, Shiravane, Juinagar, Nerul, Navi Mumbai 400706, Maharashtra, India. Email - pno@idfcfirstbank.com or call 1800 209 9771 (24x7).