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See more detailsCustomer care hotline Call 1800 10 888
As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 10 888 or visit the nearest IDFC FIRST Bank branch for further queries.
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Populer FAQs
How do I upload my signature?
Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
How do I track service requests which I have already raised?
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
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Apply NowCategory |
Features |
25k-50 | 50k & above |
Classic Plus |
Platinum Plus |
||
Core |
Salary |
25 k |
50k |
Insurance |
PADC |
35L |
50L |
PADC (Nominee) |
- |
50L |
|
Air Accident |
1 Cr |
1 Cr |
|
Banking |
Monthly Interest credit |
Yes |
Yes |
Zero Fee Banking |
Yes |
Yes |
|
LCL |
6 L |
6L |
|
PP |
1 L |
1L |
|
Travel |
Trip Cancellations |
25k (Account) |
50k (Account) |
Travel Insurance |
- |
$5000 |
|
RSA |
NA |
4/year |
|
Domestic Airport Lounge |
1/Quarter |
2/Quarter |
|
Welcome Reward Points |
2000 RP worth Rs. 500 |
2000 RP worth Rs. 500 |
|
Entertainment |
Account Activation Benefit |
Amazon Gift Card (Worth Rs 250): |
Times Prime Subscription: |
Food & Groceries |
Swiggy One Lite |
DC & UPI Spends worth ₹5000 at merchant establishment in the last three months. P2P transfers through UPI & cash withdrawal through ATM will not be considered. – Renewed quarterly. |
DC & UPI Spends worth ₹5000 at merchant establishment in the last three months. P2P transfers through UPI & cash withdrawal through ATM will not be considered. – Renewed quarterly. |
Shopping & Entertainment |
Amazon Prime |
NA |
Payment of Loan EMI or CC bill from IDFC FIRST Bank. Payment amount >₹5000 will be considered (3 months cumulative) – Renewed quarterly. |
Times Prime/Amazon Voucher : Download and activate IDFC FIRST Bank Mobile Banking App within first 3 month of account opening. For all the benefits, customer should have an active salary account (>25K).
Swiggy One Lite: DC & UPI Spends worth ₹5000 at merchant establishment in the last three months. P2P transfers through UPI & cash withdrawal through ATM will not be considered. – Renewed quarterly
Amazon Flagship : Payment of Loan EMI or CC bill from IDFC FIRST Bank. Payment amount >₹5000 will be considered (3 months cumulative) – Renewed quarterly
For all the benefits, customer should have an active salary account.
1. Classic Plus : Customer should get Rs.25,000 in last 3 months
2. Platinum Plus : Customer should get >RS.50,000 in last 3 months
Redemption : Customer will get Voucher through email on their registered mobile number through Whatsapp within 30-45 days of meeting the eligibility criteria.
The voucher will be available for redemption for 60 days after receiving. Post this, the bank will not entertain any queries regarding the same.
PERSONAL ACCIDENT: (Death or Permanent Disability)
1. Personal Accident covers accidental death/disability due to sudden, unforeseen and involuntary event caused by external, visible and violent means which occurs at an identifiable time and place during the period of insurance.
2. Terrorism is covered.
3. To continue enjoying this valuable insurance coverage, you will need to:
I. Receive salary credit/maintain Average Monthly Balance in your IDFC FIRST Bank account for at least two months preceding the claim month.
II. Meet at least one of the following transaction requirements every month for the three months
• At least 1 POS/e-Commerce transaction of ₹500 or more
• At least 5 UPI merchant transactions of ₹500 or more
PERSONAL AIR ACCIDENT: (Only Death)
LOST CARD LIABILITY:
PURCHASE PROTECTION:
TRIP CANCELLATION COVER:
FLIGHT CANCELLATION COVER:
The Insurer will indemnify the Insured Person for flight cancellation charges if the Insured Person cancels his trip before the onset of the trip due to Insured Person’s hospitalization or his / her family member’s hospitalization within 1 day prior to departure of the Insured Person, death of the Insured Person family
member within 1 day prior to departure of the Insured Person, natural calamity, riot or strike at the travel origin city, Government advisory or due to legal matter wherein the Insured Person is directly involved.
Cancellation due to any Personal Reason. The reason can be anything. There is no definition for personal reason. For this section, family member should mean spouse, children and parents of the Insured Person.
HOTEL CANCELLATION COVER:
The Insurer will indemnify the customer for hotel cancellation charges, if the customer cancels his booking due to any reason. The reason can be anything.