Introducing the FIRST ₹UPI app

1. You can open an FIRST ₹UPI App account through the following steps:
   • Visit an EbixCash service desk (Currency exchange partner) for registration and payment in foreign currency
   • Required details like profile information, identity proofs are to be submitted at the service desk.
   • Basis the conversion rates the payment is collected by EbixCash and select Load to wallet option at the time of registration. The converted amount is the amount that will be loaded to User’s wallet post registration.
   • By using above details, EbixCash will generate a unique Joining code over the counter.
2. Download the mobile app on Android or iOS device
3. Enter the unique joining code provided at EbixCash service desk and date of birth to identify yourself
4. Set up a wallet PIN that can be used at the time of making transactions
   •  Your Wallet is created and linked to your unique UPI ID. (The load amount obtained at the time of registration at EbixCash service desk will be loaded into your wallet)
5. You can now use your FIRST ₹UPI App and get cashless. 

With FIRST ₹UPI App, a user can:

• Scan a UPI QR code or a Bharat QR code and Pay
• Make payments to merchants using FIRST ₹UPI App

No, a user can log into their account on one device at a time only. If the App is re-installed, user has to click on “Already registered?” button on landing screen to retrieve their wallet.

No, you can only have one wallet opened against your KYC details where registered mobile number has to be used.

The details provided at EbixCash service desk will be used for KYC verification, the same is utilized to create a wallet and UPI ID.

Yes, it is mandatory for every FIRST ₹UPI App user to get the KYC done as per regulatory guidelines. Please follow the steps on the app to complete the KYC.

KYC verification is performed using any of the following documents of the user- International driving license or Passport.

With the FIRST ₹UPI App you can:

• Transact upto INR 5,000 in the first 24 hours after registration
• Transact up to INR 25,000 per transaction
• Transact up to INR 1,00,000 per day
• Can only perform P2M (Peer to Merchant) transfers

The amount in your FIRST ₹UPI App wallet at any given point cannot exceed INR 2,00,000.

At the time of registration user has to set up a 4-digit wallet PIN. The same has to be used for authentication at the time of making payments.

You can reach out to EbixCash service desk along with the proofs submitted for KYC verification.

You cannot transfer money from person to person on the FIRST ₹UPI App.

The money can be loaded to your FIRST ₹UPI App account first at the time of registration. For adding money to the account subsequently, you can use your existing Credit or Debit card.