CKYC Registry
Customer care hotline Call 1800 10 888
Most Searched
Top Products
Popular Searches
Bank Accounts
Populer FAQs
Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
We couldn’t find ‘’ in our website
Suggested
Get a Credit Card
Enjoy Zero Charges on All Commonly Used Savings Account Services
Open Account NowEnjoy Zero Mark-up on Forex Transactions on your FIRST WOW! Credit Card
Apply NowGet the assured, FD-backed FIRST Ea₹n Credit Card
Apply NowCredit Card
Planning on travelling to a foreign country soon? You might benefit from understanding what dynamic currency conversion (DCC) is before you decide to shop or withdraw any cash.
Learn more about DCC, how it works, and important information you should be aware of so that you can always make well-informed choices.
Imagine shopping in a foreign country and being able to pay in your home currency instead of the local one. This is dynamic currency conversion (DCC).
Here’s how DCC works – You get the option of using your home currency when making purchases or withdrawing cash abroad. While this may sound tempting, since it gives you a better idea of your expenses, DCC can significantly increase your overall costs due to its hidden fees.
Dynamic currency conversion providers calculate your bills and charge your credit or debit card in your native currency, which is then transferred to the merchant's bank account. However, this often results in an unfavourable exchange rate. Moreover, DCC providers also levy various other charges on the transaction, which can further increase your expenses.
DCC can be a handy payment option if you prioritise convenience over savings. But to avoid extra costs, you can pay in the country’s local currency and let your bank handle the conversion.
A DCC transaction is one in which you choose to pay in your native country instead of the local currency of the country you are visiting. Most people opt for a DCC transaction for convenience, meaning the ability to pay in your native currency, which spares you the mental maths of tracking your expenses.
However, such transactions often come with a hidden DCC fee, which can increase your expenses. The DCC markup fee charged on top of your expenses is usually higher than interbank rates and can be quite costly. Moreover, DCC providers also provide an unfavourable exchange rate compared to banks, which can further impact your transactions.
When shopping abroad, dynamic currency conversion (DCC) allows you to pay in your native currency at checkout. However, this payment method often results in hidden fees.
But how exactly does DCC work, and is it different for credit card transactions? DCC allows instant currency conversion of your transactions so that you can pay in your native currency. This process remains the same whether you are transacting with your debit card or your credit card – while making the payment, you are prompted to choose between your native currency and the local one.
If you opt out of transacting in your native currency, DCC charges will not be applied. Instead, a markup fee is charged to your credit card based on your bank’s policies. This fee covers the cost of processing transactions in foreign currencies and across different cards and banks.
When withdrawing cash overseas, choosing dynamic currency conversion at an ATM can result in hidden fees. The markup fees on currency conversion are levied similarly to DCC transactions carried out when purchasing abroad.
DCC charges are levied on your cash withdrawals through prompts asking you to choose between withdrawing in your native currency instead of the local one. Choosing your native currency results in its conversion on the spot, with added DCC fees, resulting in higher expenditure.
DCC charges are added fees levied on your transactions or cash withdrawals when you opt to transact/withdraw in your native currency rather than the local one. These include the DCC markup fees, currency conversion charges, and transaction fees.
DCC markup fees typically range from 3-7% of the foreign exchange transaction amount based on the difference in the exchange rate applied by the DCC provider compared to interbank rates. Some DCC providers also levied currency conversion charges and transaction fees to cover the administrative costs of converting and processing the transactions.
While the DCC charges that may apply to your transactions vary based on the provider, you can avoid them altogether by opting to transact in the local currency.
The major dynamic currency conversion providers include companies like FEXCO, Planet Payment, and Elavon, which provide currency conversion services worldwide. These DCC companies partner with merchants and banks to provide on-the-spot, real-time currency conversion when you can transact or withdraw cash in your native country while travelling abroad.
While the currency conversion services provided by DCC companies can be quite convenient, saving you the hassle of dealing with an unfamiliar currency, they often come at the cost of additional DCC charges that increase your expenditure amount.
The contents of this article/infographic/picture/video are meant solely for information purposes. The contents are generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. The information is subject to updation, completion, revision, verification and amendment and the same may change materially. The information is not intended for distribution or use by any person in any jurisdiction where such distribution or use would be contrary to law or regulation or would subject IDFC FIRST Bank or its affiliates to any licensing or registration requirements. IDFC FIRST Bank shall not be responsible for any direct/indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information mentioned. Please consult your financial advisor before making any financial decision.
The features, benefits and offers mentioned in the article are applicable as on the day of publication of this blog and is subject to change without notice. The contents herein are also subject to other product specific terms and conditions and any third party terms and conditions, as applicable. Please refer our website www.idfcfirstbank.com for latest updates.