Toll free FASTag Helpline

Tag holders/customers - 18002669970
 

 

 

 

2.5% discount on Toll charges

Each time you use IDFC FIRST Bank FASTag at toll plazas, you will get 2.5% discount (revision advised by NHAI w.e.f 1st April 2019) on the toll charge. The cashback amount for a particular month will be credited back to your FASTag account within a week of subsequent month. Money saved, money earned!

 

 

Easy Availability of TAGS

IDFC FIRST Bank presents one of its kind initiative for corporates and fleet owners to provide a bulk upload facility for FAST Tag issuance. Requests can be submitted online and that too with a single file upload which can carry as many issuance requests as the client wants. This helps save time & also reduces the manual effort put by the customer of submitting multiple requests for TAG issuances.
 
 
Bulk Upload facility
IDFC FIRST Bank offers a dedicated helpdesk to ensure support at any given point of time and provides the best in class services Value Added Services
 
Online recharge
Recharge online at your convenience. The process is as easy as account transfers by selecting the tag you want to fund and making the transfer from the account.
 
Web portal for clients
IDFC FIRST Bank offers yet another feature by converting the existing monthly local pass into a FASTag with minimal documentation. The conversion of the pass makes the process not only electronic but also eliminates the manual pass issuance process redundant.
 
Conversion of local pass into FASTags

IDFC FIRST Bank presents one of its kind initiative for corporates and fleet owners to provide a bulk upload facility for FAST Tag issuance. Requests can be submitted online and that too with a single file upload which can carry as many issuance requests as the client wants. This helps save time & also reduces the manual effort put by the customer of submitting multiple requests for TAG issuances.

 
MIS Capabilities
IDFC FIRST Bank FASTag offers complete traction & control over each TAG supported by timely and detailed MIS for smooth recon and audit trail.  Clients & customers can get real time alerts which can be set up to get updates about TAGs usage.
 
Dedicated Helpdesk
IDFC FIRST Bank offers a dedicated helpdesk to ensure support at any given point of time and provides the best in class services Value Added Services

 

 

 

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Contact us

REGISTERED office:

IDFC FIRST Bank Ltd

KRM Tower, 7th Floor, No. 1,
Harrington Road, Chetpet,
Chennai - 600031, Tamil Nadu,
India

Corporate office:

IDFC FIRST Bank Ltd

Naman Chambers,
C-32, G-Block,
Bandra-Kurla Complex,
Bandra East, Mumbai - 400051,
India

IDFC FIRST Bank Customers

Toll Free No - 1800 419 4332
Email - Banker@idfcfirstbank.com

Capital First Customers

Toll Free No - 1860 500 9900
Email - Customer.Care@Capitalfirst.Com

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