Frequently Asked Questions (FAQ)

1. Who can open an Online Savings Account?
   
   To open an account online, you need the following handy:
   
   
   1. Your Aadhaar number
   2. The mobile number linked to your Aadhaar number
   3. Permanent Account Number (PAN)
   4. A valid email ID
      
      If you are already a customer of IDFC FIRST bank, you can continue to transact on your existing account without opening a new account.
       
2. How many such Aadhaar OTP accounts can I open?
   
   You may open only one Aadhaar OTP based account with any bank in India. If you have already opened an Aadhaar OTP based account with any other bank, you cannot open another account with IDFC FIRST Bank or any other bank.
   
   
3. How does the Online Savings account work?
   
   Just enter your Aadhaar number, PAN, mobile number registered with Aadhaar, which you must enter in the same journey. You will also need to fill in a few more personal & professional details, and we will open an account for you.
   
   
4. Which debit card will I get with my account and are there any minimum balance requirement with this account?
   
   

   Account Type	Debit Card Type	Average Monthly Balance required
   Savings Account with 25,000 AMB* Variant	Visa Platinum	Rs. 25,000/-
   Savings Account with 10,000 AMB* Variant	Visa Classic	Rs. 10,000/-

   *AMB- Average Monthly Balance
   
   
5. What are the features in my accounts?
   
   Please click on the Bank’s Official Website link https://www.idfcfirstbank.com/
   
   
6. How do I know my account details?
   
   After your account is set up, we will send you your Customer ID, Account Number, & IFSC code over E-mail. Welcome kit will reach you shortly after.
   
   
7. How much money can be transferred into this account?
   
   The maximum amount that you can have as a balance into this account is Rs. 1,00,000. Balances above this limits are restricted into this account, till you complete your KYC.
   
   The best way to fund the account is through the “Add funds” option at the time of account opening. The maximum amount you can transfer through “Add funds” is Rs. 1,00,000. Your “Add funds” transaction should be from an account where you are a holder.
   
   Please also add this account as a payee for NEFT / IMPS transfer from your existing bank account. You must be an account holder in this account. Transfers through IMPS/ NEFT have to be within the overall limit of Rs. 1,00,000.
   
   
8. What can I do once my account is set-up?
   
   You can immediately set-up your own Internet Banking user ID and Password. Log in to IDFC FIRST Bank internet banking to discover what we have to offer – from viewing your profile, to easy funds transfer (IMPS & NEFT), to creating or breaking Fixed Deposits / Recurring Deposits, Bill Payments & more.
   
   
9. What does completion of KYC mean? Why is it required and how can I get it done?
   
   To allow you to operate this account without any restriction, you need to complete your KYC
   
   
   1. Currently for completion of KYC, there are two options available
      
      
      1. Video KYC (can be done during the journey or scheduled for later).
      2. Physical meeting where either customer visit the branch or bank staff meets the customer
10. How long can I operate this account without completing my KYC?
    
    We recommend you to complete your KYC with us at the earliest as we have multiple modes of doing the same. Your account will be closed, if your KYC is not completed within 30 days of account opening