CKYC Registry
Customer care hotline Call 1800 10 888
Most Searched
Top Products
Popular Searches
Bank Accounts
Populer FAQs
Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
We couldn’t find ‘’ in our website
Suggested
Get a Credit Card
Enjoy Zero Charges on All Commonly Used Savings Account Services
Open Account NowEnjoy Zero Mark-up on Forex Transactions on your FIRST WOW! Credit Card
Apply NowGet the assured, FD-backed FIRST Ea₹n Credit Card
Apply NowFIRST STEP MBL CHARGES | CHARGE AMOUNT (in INR) |
EMI Bounce charges per presentation | 7.5% of EMI bounced with minimum charge of Rs. 400 & maximum of Rs. 1000 (excluding GST) |
Penal Charges for Delay of Payment | 2% per month of the unpaid EMI or Rs 300 whichever is higher. Taxes not applicable for penal charges. |
Cancellation & Rebooking charges | 10000 within 30 days of disbursement or 1st EMI presentation whichever is earlier, Post 30 days or 1st EMI presentation request for cancellation will be treated as foreclosure (Exclusive of GST) |
Processing fees | Up to 3.5% of the total amount (Exclusive of GST) |
Foreclosure / Prepayment charges | 5% of Principal Outstanding Exclusive of GST. Nil for Micro & Small Enterprise Customers (Latest Udyam Registration Certificate Mandatory). Prepayment/Foreclosure shall be allowed only after 12 EMI. |
Part Payment charges | Part Payment is not allowed |
Loan re scheduling charges (per re scheduling) | 300 Exclusive of Taxes |
Duplicate No Objection Certificate Issuance Charges | 500 Exclusive of GST |
Repayment Schedule | 500 Exclusive of GST |
Statement of Account | 500 Exclusive of GST |
Document retrieval charges (per retrieval) | 500 Exclusive of GST |
Stamping Charges | As per actuals |
EMI Pick up/ Collection Charges | 500 Exclusive of GST |
Initial Money Deposit charges | Up to 5500 Exclusive of GST |
Loan protect Insurance | As applicable |
Personal Accident Insurance | As applicable |
Merchant Cover | As applicable |
Property Insurance | As applicable |
Facilitation Fee | As applicable |