Precautions to be taken to protect against card skimming

  1. If you see anything unusual, strange, suspicious, something that does not look right with the ATM or if the keypad does not feel securely attached, stop your transaction and inform the bank
  2. If it appears to have anything stuck onto the card slot or key pad, do not use it. Cancel the transaction and walk away. Never try to remove suspicious devices
  3. Use your hand, body, or wallet to shield your PIN when you are conducting transactions at an ATM or point of sale location
  4. Never let your debit card out of sight when conducting a transaction at a point of sale location
  5. Do change your card's PIN frequently as an additional security measure
  6. If your ATM card is lost, stolen, or you suspect tampering, cancel your card immediately and report your suspicion to your financial institution
     

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Contact us

REGISTERED office:

IDFC FIRST Bank Ltd

KRM Tower, 7th Floor, No. 1,
Harrington Road, Chetpet,
Chennai - 600031, Tamil Nadu,
India

Corporate office:

IDFC FIRST Bank Ltd

Naman Chambers,
C-32, G-Block,
Bandra-Kurla Complex,
Bandra East, Mumbai - 400051,
India

IDFC FIRST Bank Customers

Toll Free No - 1800 419 4332
Email - Banker@idfcfirstbank.com

Capital First Customers

Toll Free No - 1860 500 9900
Email - Customer.Care@Capitalfirst.Com

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