CKYC Registry
Customer care hotline Call 1800 10 888
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Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
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Apply NowJLG | MHL | MEL | RPL | CV | TW | UC | NC | CD | |
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EMI Bounce charges per presentation* | Nil | Nil | 400/- + GST | 400/- + GST | 400/- + GST | 400/- + GST | 400/- + GST | 400/- + GST | 400/- + GST |
Late payment/Penal charges/ Default interest/Overdue (per month) | Nil | Nil | 2% per month of unpaid EMI or INR 300, whichever is higher+GST | 2% per month of unpaid EMI or INR 300, whichever is higher+GST | 2% per month of unpaid EMI or INR 300, whichever is higher+GST | 2% per month of unpaid EMI or INR 300, whichever is higher+GST | 2% per month of unpaid EMI or INR 300, whichever is higher+GST | 2% per month of unpaid EMI or INR 300, whichever is higher+GST | 2% per month of unpaid EMI or INR 300, whichever is higher+GST |
Cheque Swap charges (per swap)* | Nil | Nil | Rs. 500/-+GST | Rs. 500/-+GST | Rs. 500/-+GST | Rs. 500/-+GST | Rs. 500/-+GST | Rs. 500/-+GST | Rs. 500/-+GST |
Foreclosure / Prepayment charges* | Nil | Nil | 4% of the principal outstanding amount + GST (as applicable) | 4% of the principal outstanding amount + GST | 5% of the principal outstanding amount + GST | 5% of the principal outstanding amount + GST | 5% of the principal outstanding amount + GST | 5% of the principal outstanding amount + GST | 5% of the principal outstanding amount + GST |
Duplicate No Objection Certificate Issuance Charges* | Nil | Nil | Nil | Nil | 500/- + GST | 500/- + GST | 500/- + GST | 500/- + GST | 500/- + GST |
Physical Repayment Schedule * | Nil | Nil | Nil | Nil | 500/- + GST | 500/- + GST | 500/- + GST | 500/- + GST | 500/- + GST |
Physical Statement of Account* | Nil | Nil | Nil | Nil | 500/- + GST | 500/- + GST | 500/- + GST | 500/- + GST | 500/- + GST |
Document retrieval charges (per retrieval)* | Nil | Nil | Nil | Nil | 500/- + GST | 500/- + GST | 500/- + GST | 500/- + GST | 500/- + GST |
EMI Pickup/ Collection Charges* | Nil | Nil | 500 /- | 500 /- | 500/- + GST | 500/- + GST | 500/- + GST | 500/- + GST | 500/- + GST |
Easy Buy Card Replacement Fee (If Easy Buy Card Applicable) | Nil | Nil | Nil | Nil | 100/- + GST | 100/- + GST | 100/- + GST | 100/- + GST | 100/- + GST |
EBC & Push Card fee(if applicable) | Nil | Nil | Nil | Nil | 99/- + GST | 99/- + GST | 99/- + GST | 99/- + GST | 99/- + GST |