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You can reset your debit card PIN by any of the following modes:

1. Steps to set/reset PIN via mobile banking

• Download and Login to the IDFC FIRST Bank - Mobile banking app from Android/IOS Play Store

• Go to cards tab under the “Accounts” section.

• Select the Debit card you wish to activate and click on change PIN option

• Set the PIN of your choice and confirm the same. Authorize the PIN set transaction using your MPIN

• PIN is ready for use

2. Steps to set/reset PIN via net banking

• Log in to your internet banking https://my.idfcfirstbank.com/login

• Go to cards tab under the “Have” section

• Select the Debit card you wish to activate and click on change PIN option

• Set PIN of your choice and then authorize yourself using OTP

• PIN is ready for use

3. Steps to set/reset PIN via IVR

• Call on bank’s toll free number-1800 419 4332 through your registered mobile number

• Select the option to reset PIN i.e. option (2) on IVR

• Authenticate yourself by entering Date of Birth

• Key-in the 4 digit PIN and re-enter the same for confirmation

• PIN is ready for use

In case you are calling from non-registered mobile number then follow these steps:

• Call on bank’s toll free number-1800 419 4332 from non-registered mobile number

• Caller needs to input the registered mobile number

• Select the option to reset PIN i.e. option (2) on IVR

• You need to validate this option on IVR by entering OTP sent to the registered mobile number

• Set the PIN of your choice and re-enter the same

• PIN is ready for use

Note – In case of multiple accounts/Debit cards customer will have to additionally enter last 4 digits of the account and debit card

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