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Your guide to completing a video KYC for a IDFC FIRST Bank Savings Account

30 Apr 2025 by Team FinFIRST

personal banking

Open an Account

Opening a bank account used to need multiple branch visits, endless paperwork, and long queues. But not anymore! With IDFC FIRST Bank’s video KYC, you can open a savings account from the comfort of your home in just a few minutes.

In this guide, we’ll walk you through everything you need to know about the video KYC process—how it works, who’s eligible, what documents you need, and key tips to ensure a seamless experience.

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What is video KYC, and how does it simplify savings account opening?

Video KYC (Know Your Customer) is a secure, digital process that allows you to complete your identity verification via a quick video call with a bank representative. It eliminates the hassle of visiting a branch or submitting physical paperwork, making account opening faster, safer, and more convenient.

Why choose video KYC?

Open a savings account from anywhere—no branch visits required
Fully compliant with RBI regulations
Quick and hassle-free process through video KYC
Instant account activation upon verification
Advanced data security with end-to-end encryption during the video KYC process, ensuring safe banking

Who is eligible to open an IDFC FIRST Bank savings account via video KYC?

You can apply for a savings account through video KYC if you meet the following criteria -

You are an Indian citizen or a foreign national residing in India (as per Government of India guidelines)
You have a valid Aadhaar card and PAN card
You are 18 years or older
You are physically present in India during the video KYC process
Your Aadhaar card is linked to your mobile number

What documents are required for video KYC?

Make sure you have these documents ready before starting your video KYC:

Original PAN card
Original Aadhaar card
A blank sheet of paper and a pen (for signature verification)

How to complete video KYC – a step-by-step guide

Follow these simple steps to complete your video KYC and activate your account -

Step 1 - Schedule a video call on the IDFC FIRST Bank website after submitting your savings account application.
Step 2 - Receive a secure video call link on your registered mobile number. Click the link to start the video KYC process.
Step 3 - Follow the instructions given by the bank representative. You’ll be asked to show your PAN and Aadhaar card on camera, and the representative will verify your identity via video KYC.
Step 4 - Once your details are successfully verified, your video KYC status will turn green, and your savings account will be activated instantly.

Tips for a smooth video KYC process

For a hassle-free experience, keep these things in mind -

Ensure a stable internet connection to avoid call disruptions
Keep your PAN and Aadhaar card handy for quick verification
Sit in a well-lit area and face the camera directly to ensure clear visibility for video KYC
Check that your phone’s camera and microphone are working properly
Avoid public places to ensure privacy and safe banking

The bottom line

IDFC FIRST Bank’s video KYC has made personal banking simpler, faster, and more secure. You can now open a savings account within minutes, backed by advanced security features like end-to-end encryption and multi-factor authentication, all thanks to video KYC.

Just follow the steps outlined in this guide, complete your verification smoothly, and start enjoying the benefits of digital banking today!

Ready to open your savings account? Get started with IDFC FIRST Bank’s video KYC!

Frequently Asked Questions

What happens if my video KYC verification fails?

If your video KYC verification fails due to unclear documents, poor video quality, or any other issue, you will be informed immediately. You may need to reschedule the verification or provide additional documentation to complete the process successfully.

How long does it take to complete the video KYC process?

The video KYC process is quick and typically takes between 10-15 minutes. However, the exact duration may vary depending on your internet connection, the clarity of the documents, and how smoothly the verification goes.

Disclaimer

The contents of this article/infographic/picture/video are meant solely for information purposes. The contents are generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. The information is subject to updation, completion, revision, verification and amendment and the same may change materially. The information is not intended for distribution or use by any person in any jurisdiction where such distribution or use would be contrary to law or regulation or would subject IDFC FIRST Bank or its affiliates to any licensing or registration requirements. IDFC FIRST Bank shall not be responsible for any direct/indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information mentioned. Please consult your financial advisor before making any financial decision.

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kyc