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Finance

How to change an ATM PIN?

Summary: Discover the stepwise process for updating your ATM PIN with ease, whether you prefer to do it at an ATM machine, through net banking, or via a simple SMS. Learn how to safeguard your financial security!

10 Dec 2023 by Team FinFIRST


Security maintenance of your ATM PIN is vital. Just as you frequently update your online passwords to thwart hackers, it is equally essential to change your ATM PIN periodically to protect your sensitive bank details and financial assets. 

Remember, your ATM PIN acts as a virtual key to the financial space, and by changing it regularly, you add an extra layer of defence against unauthorised access to your identity and bank details.

Three Ways to Change ATM Card PIN
 

An ATM Personal Identification Number (ATM PIN) is a four-digit long number used to make transactions using an Automated Teller Machine (ATM). The PIN is initially provided by your bank, but customers must change it periodically. There are three ways in which you can change your ATM PIN -

  • By visiting an ATM
  • Via net banking
  • Via SMS


How to change ATM PIN at an ATM?
 

An ATM can assist you in changing your ATM PIN without personally visiting your bank branch. The NPCI (National Payments Corporation of India) facilitate ATMs all over the country with VAS (Value Added Services), which assist in changing your ATM PIN while transacting at an ATM. Follow the steps mentioned below to change your ATM PIN at an ATM -

  • Insert your card into the ATM. Generally, your card's magnetic stripe should be facing down to the left.
  • Select the 'Change/Reset PIN' option and enter your existing ATM PIN.
  • Enter the One-time Password (OTP) sent to your registered mobile number as part of verification.
  • If you forget your ATM PIN, select 'Forgot PIN' and enter the OTP sent to your registered mobile number.
  • After your PIN is changed, the bank shall confirm the same to you via an SMS.

How to change ATM PIN through net banking?
 

If you wish to avoid the hassle of physically visiting an ATM to change your PIN, you can do so from the comfort of your home. If you are an IDFC FIRST Bank customer and have opted for our fast and secure net banking solutions, you can change your ATM PIN by following these steps -

  • Click here.
  • Enter your user ID and password.
  • Click on "PIN/Password management" and choose the "Change debit card PIN" tab on the left.
  • Enter the OTP received on your registered mobile number.
  • Unlock your debit card by assigning a new PIN.

In the age of increased cyber fraud and threat to online systems, banks recommend changing your ATM PIN every 3-6 months.


How to change ATM PIN through SMS?
 

Changing your ATM PIN via net banking is easy, but what if you still haven't opted for the service? SMS is an excellent solution that allows you to change your ATM PIN without leaving your house. If you avail of IDFC FIRST Bank's services, you can do this in six easy steps -

  • Click here.
  • Click on 'Generate debit card PIN'.
  • Enter your customer ID, your registered mobile number, and the CAPTCHA.
  • Enter your debit card number, expiry, and CVV number.
  • Enter the OTP received on your registered mobile number.
  • Unlock your debit card by assigning a new PIN.

Other banks provide similar services to help their customers reset/change their ATM PINs. If you wish to change your PIN today, keep these methods in mind.

How to change ATM PIN at a bank branch?
 

Efficient banking requires a blend of adaptability and vigilance. An integral part of this safeguarding mechanism is the ATM PIN. If there is ever a need to know how to change an ATM PIN, visiting your bank branch is one of the most reliable methods. Here is a concise guide -

  • Locate a branch of your bank and visit it, ensuring you have your ATM card with you.
  • Take a service token and wait for your turn.
  • At the help desk, express your intent to change your ATM PIN.
  • Participate in the verification process, which may involve presenting your ATM card and ID proof.
  • If necessary, fill out a form to process the ATM PIN change request.
  • The bank might give you a temporary ATM PIN; you'd typically alter this during your next ATM use.
  • Memorise or securely note down the new PIN, always maintaining its confidentiality.
  • You can go ahead and test the new PIN at an ATM for assurance.

How to generate ATM PIN via customer care?
 

In a world where convenience meets security, setting up an ATM PIN through customer care stands out. This process merges efficiency with safety. Here's a quick breakdown -

  • Dial: Call the customer care number found on your ATM card.
  • Navigate: Select the ATM card services or ATM PIN generation option from the menu.
  • Verify: Confirm your identity when connected to a representative.
  • Request: State your need to generate or change the ATM PIN.
  • Instructions: Follow the representative's steps, however, remember never to share any OTP.
  • Test: Visit an ATM to ensure your new PIN works.

Remember, your ATM PIN is the key to your funds. Handle with care.

Frequently Asked Questions

How many times can I change or reset my ATM card PIN?

At IDFC FIRST Bank, there isn't a fixed limit to how often you can change or reset your ATM PIN. However, frequent changes are not typically recommended for ease of recall and seamless banking experience. It is essential to change your ATM PIN if you believe it is compromised. Whenever making a change, always ensure you are using the official channels, such as IDFC FIRST Bank's ATMs or customer care, to ensure security.

What happens if I enter the wrong ATM PIN?

If you enter the wrong ATM PIN at an ATM, typically after three consecutive incorrect attempts, your ATM card will be temporarily blocked for security reasons. To unblock it or reset the PIN, you must contact IDFC FIRST Bank's customer care or visit its branch. It is a safeguard to protect against unauthorised access, so always ensure you enter your ATM PIN correctly to avoid inconvenience.

How do I know if someone changes my PIN or uses my ATM?

If there is any change to your ATM PIN or an ATM transaction occurs, you will receive an instant SMS notification on your registered mobile number. This alert provides details of the transaction or any PIN change attempts. If you notice any unauthorised activity or don't recall changing your ATM PIN, immediately contact IDFC FIRST Bank's customer care for assistance and to safeguard your account.

 


Disclaimer

The contents of this article/infographic/picture/video are meant solely for information purposes. The contents are generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. The information is subject to updation, completion, revision, verification and amendment and the same may change materially. The information is not intended for distribution or use by any person in any jurisdiction where such distribution or use would be contrary to law or regulation or would subject IDFC FIRST Bank or its affiliates to any licensing or registration requirements. IDFC FIRST Bank shall not be responsible for any direct/indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information mentioned. Please consult your financial advisor before making any financial decision.

The features, benefits and offers mentioned in the article are applicable as on the day of publication of this blog and is subject to change without notice. The contents herein are also subject to other product specific terms and conditions and any third party terms and conditions, as applicable. Please refer our website www.idfcfirstbank.com for latest updates.