What is IDFC FIRST Bank's TechNOW to TechNEXT journey?

Once seen as legacy organizations characterized by piles of paperwork and cumbersome processes, banks have now moved to hi-tech products, speedy services, and a clear policy of customer obsession. However, many of them do not give due importance to the most crucial constituent of their system - employees.

A bank that keeps its employees at the centre of its policies is well-placed to reduce attrition rates, report increased customer satisfaction, and attract the right talent. IDFC FIRST Bank has always recognized that talent, especially tech talent, is one of its most valuable assets. Thus, there is a constant focus on creating a culture that values its technologists’ expertise, skills and knowledge.  

Modern workplaces, old school values

IDFC FIRST Bank combines cutting-edge technology with the security and stability of a legacy bank. It aims to provide a clean and ethical workplace, where technologists are part of a winning team that focuses on growth as well as creating a social impact. When it comes to growth, the emphasis is as much on the professional advancement of the employees as it is on the overall development of the bank. Thus, technologists are encouraged to enhance and showcase their expertise, through a unique journey from TechNOW to TechNEXT.

TechNOW to TechNEXT: IDFC FIRST’s promise of impactful growth 

True to its name, this journey enables an IDFC FIRST technologist to move ahead from where they are now to an exciting new future. Each of the elements in the journey to TechNEXT indicates an exciting career in a dynamic environment that awaits potential and existing employees.

My Expertise

With a firm belief that expertise in one’s craft should be celebrated and encouraged, IDFC FIRST Bank encourages its employees to take the time and opportunity to sharpen their skills and broaden their knowledge base. To help them in this endeavour, the bank has created an ecosystem of continuous learning, peer-to-peer exchanges, problem-solving, knowledge building and opportunity sharing at all levels. Combined with the freedom to experiment and a culture that inculcates in employees a sense of ownership of their work, IDFC FIRST truly enables its employees to stay ahead of the curve.

My Experience

By putting in place an experimental workplace system that encourages cross-functional, country-wide teams, IDFC FIRST fosters innovation along with responsibility. Technologists work in an environment where they have constant exposure to new people and ideas, while ensuring overall adherence to organizational goals. Thus, you have the perfect chance to move beyond typical work tasks to forge stronger professional relationships and pick up new skills.

My Impact

At IDFC FIRST, it is all about what you want to do- which is why we hire for enthusiasm and potential. With access to international experts and cutting-edge technology, the bank’s tech talent can build products and solutions that can reshape the Indian financial services landscape. AI and cognitive technology-oriented processes, blockchain, Robotics Process Automation and fintech capabilities are being utilized by technologists at the bank to deliver impactful and scalable new-age banking solutions.

My Growth

IDFC FIRST encourages its employees to grow both as technical and business leaders. Along with the freedom to chart their own professional path, technologists also have access to a strong support system that encompasses mentors and sponsors, generous compensation, perks and many benefits. Thus, creating world-class leaders who are specialists in their technical craft and strategists who can take disruption head-on.

In an age where disruptive innovation is necessary for success, banking technologists need digital tools, collaborative avenues, and a work culture that rewards risk-taking and accepts failure. Not only does IDFC FIRST Bank provide these, but it also goes a step beyond and encourages technologists to focus on their individual growth and career trajectory as well. Such an ecosystem that concentrates on knowledge, ideas, and capabilities will enable each employee to truly realize their potential and become the leaders of the new-age fintech space.

Disclaimer

The contents of this article/infographic/picture/video are meant solely for information purposes. The contents are generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. The information is subject to updation, completion, revision, verification and amendment and the same may change materially. The information is not intended for distribution or use by any person in any jurisdiction where such distribution or use would be contrary to law or regulation or would subject IDFC FIRST Bank or its affiliates to any licensing or registration requirements. IDFC FIRST Bank shall not be responsible for any direct/indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information mentioned. Please consult your financial advisor before making any financial decision.