Zero Charges on 28 Commonly Used Savings Account Services
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User Guide for (POGO) Device
Requirements for powering the POGO> device
1. Power the POGO> Device. Make sure your smartphone, POGO> device & welcome kit are accessible.
Charging POGO> device
Bluetooth Pairing
Downloading of POGO> mobile application
Application Access & creating a User Name & PIN
Activation of the POGO> Device
How To Accept Chip & Mag Stripe Transactions
Activation steps | Chip & Pin Cards | Chip & Sign Cards | Mag Stripe & Pin Cards | Mag Stipe & Sign Cards | |
Switch on the POGO> device and ensure your device’s Bluetooth is switched on | Yes | Yes | Yes | Yes | |
Tap the ‘Payment’ icon on the POGO> Home Page | Yes | Yes | Yes | Yes | |
Enter the amount in the ‘Amount’ field | Yes | Yes | Yes | Yes | |
Enter customer’s mobile number and E-mail ID. Click on the ‘Tap to Activate’ icon. | Yes | Yes | Yes | Yes | |
The POGO> device will display the message ‘Please INSERT/SWIPE’ | Yes | Yes | Yes | Yes | |
SWIPE/DIP customer’s card Into the SWIPE/DIP slot | Yes | Yes | Yes | Yes | |
Request the customer to validate amount on the POGO> device by pressing the GREEN button. | Yes | No | No | No | |
Customers are requested to insert their PIN and then press the GREEN button. | Yes | No | No | No | |
On successful SWIPE/DIP the POGO> device reads the card details | Yes | Yes | Yes | Yes | |
Masked details now appear on the POGO> app-Name of card holder, card number (last 4 digits visible) | Yes | Yes | Yes | Yes | |
Click on the ‘Sign’ Icon and request the customer to sign on the signature screen | No | Yes | Yes | Yes | |
Click on the ‘Continue’ icon | No | Yes | Yes | Yes | |
Please note – On the back of the payment screen, the signature captured is visible on the side of the sign field | No | Yes | Yes | Yes | |
Tap on the ‘Make Payment’ icon | Yes | Yes | Yes | Yes | |
Request customer to validate amount on the POGO> device by pressing the GREEN button | No | No | Yes | No | |
Request customer to key in their PIN and then press the GREEN button | No | No | Yes | No | |
A message to indicate the status of transaction appears. Also, a SMS and an E-mail are sent to the customer on successfully completing the transaction | Yes | Yes | Yes | Yes |